Willis & Grabham - Wellington

Address: ❒ West Ritherdons, Langford Budville, Wellington TA21 0RL, United Kingdom.
Phone: 1823400936.
Website: willisandgrabham.co.uk
Specialties: -.
Other points of interest: Delivery, In-store pickup, In-store shopping, Wheelchair-accessible entrance, Wheelchair-accessible parking lot, Repair services, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 29 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of Willis & Grabham

Willis & Grabham ❒ West Ritherdons, Langford Budville, Wellington TA21 0RL, United Kingdom

⏰ Open Hours of Willis & Grabham

  • Monday: Closed
  • Tuesday: 8:30 a.m.–5 p.m.
  • Wednesday: 8:30 a.m.–5 p.m.
  • Thursday: 8:30 a.m.–5 p.m.
  • Friday: 8:30 a.m.–5 p.m.
  • Saturday: 9 a.m.–12 p.m.
  • Sunday: Closed

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"content": "

Willis & Grabham: Your Trusted Garden Machinery Experts

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Welcome to Willis & Grabham

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Willis & Grabham stands as a prominent name in the field of garden machinery and equipment, situated in the picturesque village of West Ritherdons near Langford Budville in Somerset, United Kingdom. Their establishment is known for providing comprehensive services catering to the needs of individuals and businesses seeking reliable equipment and expert maintenance.

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Location and Accessibility

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nveniently located at Address: West Ritherdons, Langford Budville, Wellington TA21 0RL, United Kingdom, Willis & Grabham is easily accessible. The premises are thoughtfully equipped with wheelchair-accessible entrance and wheelchair-accessible parking lot, ensuring that customers of all abilities can visit the store comfortably and independently. This commitment to accessibility is a key aspect of their customer-focused approach.

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Services and Offerings

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Willis & Grabham offers a diverse range of services designed to meet various customer needs:

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  • In-store shopping: Browse their extensive selection of garden machinery and equipment.
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  • In-store pickup: Retrieve your purchases directly from the store.
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  • Delivery: Enjoy the convenience of having their products delivered to your doorstep.
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  • Quick visit: Options for brief, efficient interactions, suitable for specific needs or inquiries.
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  • Repair services: A notable strength of the company is their capability to perform repair services, particularly for engines and other complex components. This expertise was highlighted in customer feedback, demonstrating their technical proficiency beyond simple servicing.
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They facilitate various payment methods, accepting Credit cards, Debit cards, and enabling NFC mobile payments, making transactions seamless for modern customers.

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Customer Experience and Reputation

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Willis & Grabham has built a strong reputation, evidenced by their average customer rating of 4.7 out of 5 from 29 reviews on Google My Business. These reviews consistently praise the quality of their service and workmanship. Customers seeking advice often find the staff knowledgeable and helpful, providing valuable guidance. For instance, feedback mentions scenarios where customers brought in equipment believed to need major engine replacement, only to be advised after an assessment that a thorough cleaning and service would suffice, restoring the machinery to excellent condition. This showcases their diagnostic skills and commitment to finding the most effective and customer-friendly solutions. Their repair capabilities, especially concerning engines, are frequently cited as a significant positive attribute.

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Contact Information

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For those interested in visiting, purchasing, or seeking repairs, contacting Willis & Grabham is straightforward:

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  • Address: Address: West Ritherdons, Langford Budville, Wellington TA21 0RL, United Kingdom
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  • Phone: 1823400936 - Direct phone contact for inquiries.
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  • Website: willisandgrabham.co.uk - Explore their full range online and potentially book services or deliveries via their website.
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Why Choose Willis & Grabham

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Individuals looking for garden machinery or related services should consider Willis & Grabham for several reasons. Their physical store allows for hands-on inspection and selection. Furthermore, the option for delivery caters to those unable to visit the premises. However, their standout feature is the depth of their repair work, particularly engine-related issues. This expertise ensures that customers receive not only quality products but also reliable repairs, extending the life of their equipment effectively. The positive customer feedback underscores their reliability and customer-centric service, making them a trusted choice within their community and for gardening enthusiasts seeking professional support.

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Summary of Features

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Feature Details
Core Business Garden machinery, sales, service, and repairs
Customer Service Helpful advice, knowledgeable staff, positive reviews
Repair Expertise Specialized in engine and other complex equipment repairs
Customer Support Phone, Website, In-store, Delivery, Pickup
Accessibility Wheelchair accessible entrance and parking
Payment Methods Credit, Debit, NFC
Customer Rating 4.7/5 (29 Google reviews)

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Conclusion

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Overall, Willis & Grabham presents itself as a dedicated and reliable provider of garden machinery needs. Their combination of a physical store offering sales and immediate service, coupled with robust repair capabilities and a strong track record reflected in customer reviews, positions them as an excellent resource for anyone looking to purchase or maintain gardening equipment. The emphasis on accessibility and modern payment options further enhances their appeal.

",
"summary": "Willis & Grabham is a highly-rated garden machinery store offering sales, service, repairs, and accessibility features. Rated 4.7/5 with positive reviews.",
"keywords": ["garden machinery", "repair services", "willis grabham", "engine repair", "garden equipment", "customer service", "wheelchair accessible", "delivery"],
"word_count": 958,
"quality_score": 8,
"has__tags": true,
"language_used": "en"
}

👍 Reviews of Willis & Grabham

Willis & Grabham - Wellington
Owen P.
5/5

After being told by another local garden machinery company my ride-on mower needed a new engine I thought let's get another opinion. When Mark collected the machine I knew I was in good hands. Turns out the engine was fine but needed a proper strip down and clean. Now it's running better than ever. Top workmanship, cheers folks

Willis & Grabham - Wellington
Richard M.
5/5

Needed a 4mm file guide and found one here on their Ebay page. It turned up in the post a few days later and was packed well with no problems. I live in the New Forest, and sadly, the best chainsaw people here SPG closed in June. So I am glad to have found this place.
Thank you.

Willis & Grabham - Wellington
richard K.
5/5

The Lavoro Daintree chainsaw boots i'd ordered in 44 weren't in stock so I was generously offered the more expensive Sherwood as a replacement, at no extra cost, and with speedy delivery. Thank you Glenn for your persistence in trying to contact me to arrange the substitution. Such excellent personal service is rare these days. My previous Lavoros lasted over a decade and I suspect these will last just as long.

Willis & Grabham - Wellington
Kevin N.
5/5

Excellent service from Glen Homer especially who delivered the Apache scythe mower to my house and demonstrated its many features to me. Great after sales too. Well done and thank you to the team who did the pre-delivery inspection and who recommended the correct fuel and oil.

Willis & Grabham - Wellington
Stephen G.
5/5

Had a small technical problem processing my order. Very good communication to let me know that there was a problem. Eventually sorted out and my hedge trimmer arrived bang on the delivery time. Works really well. Very Good Service. Thanks Glenn for your patience.

Willis & Grabham - Wellington
Anthony W.
5/5

Excellent customer service. They provided and installed a robot mower at my property in May and it has been operating perfectly. I also purchsed a number of power tools which they delivered along with plenty of good advice.

Willis & Grabham - Wellington
Shannon H.
1/5

Visited with the hope of purchasing a mower for our growing gardening business. After months of deliberation and research we were hoping for some advice on models and prices to inform our important decision, as these things don't come cheap.
We were met with a judgmental glare, and little to no help in regards to what was available or any deals that could be possible.
The cold stand off ish reception was not well received and we were out within 30 seconds of walking in.
It's a great shame as we were hoping to do business. Perhaps we didn't fit the normal criteria of custom they are used to.

Willis & Grabham - Wellington
Jack C.
5/5

Amazing service honestly can't belive what a great service they offer. The quality of my mower is 10/10 and thry came over to help guide me on installing as we just purchased the unit. Never been so impressed by a company's customer service and this is why I went local and now will always use them and recommend them. Thankyou

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