wilko - Oxford

Address: Templars Square Shopping Cent 1/2 The Square OX4 3UZ, United Kingdom.

Website: wilko.com
Specialties: Hardware store.
Other points of interest: Same-day delivery, Wi-Fi, Wi-Fi, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 793 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of wilko

Wilko

Wilko, located at Templars Square Shopping Centre, 1/2 The Square, OX4 3UZ, United Kingdom, is a leading hardware store that offers a wide range of products at competitive prices. The store is known for its bright and well-stocked environment, making shopping a pleasant experience.

Specialties

Hardware store

The store specializes in hardware, offering a variety of items such as paint, tools, home improvement supplies, and more. One notable product is their 5-litre white paint, which is priced at just £7, demonstrating their commitment to affordable pricing.

Location and Accessibility

Wilko's strategic location in Templars Square Shopping Centre makes it easily accessible. The store is also wheelchair accessible, ensuring that all customers can shop comfortably.

The store accepts various payment methods, including debit cards, NFC mobile payments, and credit cards, providing customers with convenient options. Moreover, Wilko offers same-day delivery, allowing customers to shop from the comfort of their homes.

Wi-Fi and In-store Experience

For those who wish to stay connected while shopping, Wilko offers free Wi-Fi. However, one area that needs improvement is the queuing system at the tills. Although there is an option to serve oneself when paying by card, this process can be a bit of a faff and may leave customers feeling like unpaid staff.

Customer Reviews

Wilko has an impressive 793 reviews on Google My Business, with an average opinion of 4.2/5. These reviews highlight the store's competitive pricing, wide range of products, and helpful staff. However, some customers have expressed concerns about the queuing system, suggesting that additional staff during peak hours could help alleviate this issue.

Other Points of Interest

Same-day delivery
Wi-Fi
Debit cards, NFC mobile payments, Credit cards

Wilko's same-day delivery service is particularly appealing to busy customers who want to shop at their convenience. The store's Wi-Fi also caters to customers who wish to browse online while in-store. Furthermore, the store's acceptance of various payment methods ensures a smooth and convenient checkout process.

👍 Reviews of wilko

Rob D.

3/5

Like most Wilkinson stores this one is bright and well stocked and the goods are competitily priced, i thought this 5 litre white paint for just £7. The bad news is the woeful queuing for the tills, there is an option to serve yourself if you are paying by card, however this is a bit of a faff, and you feel like an unpaid staff.

Amanda L.

5/5

I received excellent customer service today. First Elizabeth kindly looked up a product on the stores stock website. She was so friendly and seemed very happy and polite. Sandra then took me to the item and gave me some advice regarding ideal products for my needs. She was also very approachable, friendly and content in her work. I will return to this store in the future I shall also recommend it to friends & family

Darrell W.

5/5

Love it been going there for years. They sell all sorts from food to garden stuff house hold stuff all cheap and affordable I love it. Got many garden stuff from there benches BBQs seeds I took to Malaysia that my misses couldn't get. Well cool place

Dessi V.

5/5

Always happy with wilko!! So reasonable price!!
I wish that there was another one in city centre. There were no smaller bins and if this could be added it will be even better.

Rachel C.

5/5

Usually the time that I go is quiet if you're picking up click and collect. Staff are friendly and sometimes there are great deals in store. If your looking for something that may have sold out at other Local wilko's try this one

Michal S.

2/5

Just went there to see if there was anything decent on sale since it went into administration, but no luck as the shelves were almost empty like for the last 2 years and there was not much on sale at all. Such a shame as it used to be a lovely place to shop.

Lorraine J.

5/5

I do like the occasional trip to wilko. They are very good at having in stock what is displayed on their website.

Not enough Staff available for checkouts which clearly frustrated waiting customers.

Always well stocked and always a good place to bargain hunt for household essentials.

S B.

3/5

This store has a great selection, everything you need plus other stuff you didn't know you needed. You can order online and collect it here too. Many people go to the pound shop near by but many products are cheaper in Wilko like cleaning wipes, hand wash and more!
Reason for 3 stars only - You have to check what you have been charged, the pricing can often be wrong (like special offer items being charged normal price) and items often have the wrong price on the shelf, sometimes there are no prices shown. The staff are hit and miss. There are some really nice ones but some are quite rude, one young guy treated me like I had the plague when he saw eczema on my arm.. They rush you at the checkout too, they start serving the next person when you are still trying to pack your stuff which makes me feel quite stressed.