Vital Pet Group Ltd - North Tawton

Address: The Barton, North Tawton EX20 2BB, United Kingdom.
Phone: 1837883000.
Website: vitalpetproducts.co.uk
Specialties: Wholesaler.
Other points of interest: Wheelchair accessible parking lot.
Opinions: This company has 17 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Vital Pet Group Ltd

☎️1837883000

⏰ Open Hours of Vital Pet Group Ltd

Monday: 8:30 AM–5 PM
Tuesday: 8:30 AM–5 PM
Wednesday: 8:30 AM–5 PM
Thursday: 8:30 AM–5 PM
Friday: 8:30 AM–5 PM
Saturday: Closed
Sunday: Closed

Vital Pet Group Ltd: A Comprehensive Overview

Vital Pet Group Ltd, located at The Barton, North Tawton EX20 2BB, United Kingdom, is a reputable company specializing in pet products wholesale. With a 1837883000 telephone number and a user-friendly website at vitalpetproducts.co.uk, the company has made it convenient for customers to reach out and explore their extensive range of pet supplies.

Specialties and Services Offered

As a wholesaler, Vital Pet Group Ltd primarily caters to businesses in the pet industry, providing them with a vast array of products for various types of pets. Their extensive product range includes food, accessories, and healthcare items, making them a one-stop solution for pet-related needs.

Accessibility and Other Points of Interest

Vital Pet Group Ltd takes pride in being accessible to all. Their facilities include a wheelchair-accessible parking lot, ensuring that customers with disabilities can comfortably visit their premises.

Customer Opinions and Average Rating

The company has garnered 17 reviews on Google My Business, with an average opinion of 3.1/5. While some customers have expressed satisfaction with their services, others have mentioned their confusion regarding the company's focus on wholesale rather than retail. It is essential to note that Vital Pet Group Ltd is a trade supplier, and its true rating should be assessed based on its primary function as a wholesaler.

Key Takeaway: To gain a better understanding of the company's services, it is crucial to consider the nature of their business - a wholesale supplier catering to the needs of the pet industry.

Final Recommendation

For businesses seeking reliable pet product suppliers, Vital Pet Group Ltd is a valuable resource. With a comprehensive product range, wheelchair-accessible parking, and a dedicated team, they are well-equipped to serve the pet industry. To learn more about their offerings and to connect with their team, we highly recommend visiting their website at vitalpetproducts.co.uk or contacting them directly at 1837883000.

👍 Reviews of Vital Pet Group Ltd

Emma B.

1/5

Do not recommend. The product you think you are buying, which is falsely advertised, ends up being something completely different. The staff are not interested in helping. Avoid!

Colin R.

4/5

Posting mainly to redress the balance on reviews. Used to deliver here years ago.
The negative reviews seem to be mainly from people who have regarded the place as a retail outlet, which isn't the case. It's a trade supplier, so for a better idea of their true rating it's worth bearing that in mind as it ought to be rated on that basis alone and not be judged on the basis of what it isn't.

Joanne M.

1/5

An absolute joke of a company.

You either won’t receive your order or you’ll receive your order with 80% of it missing! I’ve given them the benefit of the doubt but after it happens 3 times - they’re clearly a joke.

The customer service team are useless and either can’t or just don’t want to help you! They will then try and con you and supply credit notes for half of what you paid even if you haven’t received the products! And if you do want a refund you will need to call credit control yourself to arrange this because apparently they are incapable of speaking to each other!

So I’ve now got no stock for Christmas because they are a supplier that can’t actually supply!

Dominic W.

5/5

Vital Pet Group own Petwell - I've used Petwell for a good number of years. It's often proof a great company and customer service not when things go well but when things go wrong. All I can say is that the team at Petwell are exceptional at sorting out issues, even when these are sometimes out of their control. I'm very impressed, good old great customer service.

Carly B.

5/5

I wish I could give more than 5*
Anita at the call centre has been fantastic, not only did she help me to obtain the correct information she called me back to make sure I had what I needed
More business need team members like this!
Thank you 😊

Cosmin G.

4/5

Hard to reach with a lorry, the 6 miles from A30 are terrible, but the staff is OK and friendly.

Shara G.

1/5

Awful service. Never get what I order and the delivery just seems to come whenever it wants. When you call up the staff don’t really seem to care

Ray D.

1/5

How are they still in business?
Everything mentioned in the 1* reviews is true.