Victoria's Secret & Victoria's Secret Pink - Bristol

Victoria’s Secret & Victoria’s Secret Pink: A Premier Destination for Lingerie and Underwear

For individuals seeking exquisite lingerie and comfortable underwear, Victoria’s Secret & Victoria’s Secret Pink offer a compelling retail experience. Located at Address: Patchway, Bristol BS34 5DG, United Kingdom, these stores represent a significant presence within the UK’s fashion landscape. Victoria’s Secret, the flagship brand, is renowned globally for its luxurious and glamorous collection, while Victoria’s Secret Pink focuses on a more playful and accessible style, catering to a broader range of preferences.

About the Brands

Victoria’s Secret has cultivated a strong brand identity over decades, often associated with iconic imagery and celebrity endorsements. The brand’s core offering includes a wide array of lingerie, ranging from delicate bralettes and seamless panties to sophisticated robes and sleepwear. Beyond lingerie, Victoria’s Secret also provides a selection of women's clothing, including dresses, tops, and swimwear. Victoria’s Secret Pink, on the other hand, operates with a more relaxed and youthful vibe. It’s characterized by comfortable and affordable pieces, such as playful bralettes, soft leggings, and cozy pajamas. The brand emphasizes inclusivity and body positivity, appealing to a diverse customer base.

Specialties and Services

The primary specialties of both Victoria’s Secret and Victoria’s Secret Pink are lingerie and underwear. However, the stores offer a comprehensive shopping experience, incorporating a wide selection of accessories, including stockings, hosiery, and sleep masks. Furthermore, the stores provide several valuable onsite services to enhance customer satisfaction. These services include in-store pickup for online orders, ensuring convenience for shoppers, and a dedicated team to assist with fitting and styling. The stores are also committed to accessibility, offering a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a dedication to inclusivity.

Location and Contact Information

The specific location in Patchway, Bristol, makes the store easily accessible to a significant portion of the South West region. Customers can find the store at Address: Patchway, Bristol BS34 5DG, United Kingdom. While a telephone number isn't readily available publicly, the most reliable source of information is their official website. The website, Website: victoriassecret.co.uk, provides detailed information about products, promotions, and store locations. It also offers a convenient platform for online shopping and managing accounts.

Customer Experience and Amenities

The stores offer a variety of convenient options for shoppers, including the ability to utilize credit cards for purchases. Quick visit shopping is also encouraged, allowing customers to find what they need efficiently. Furthermore, the stores prioritize customer convenience with in-store pickup for online orders. The layout and design of the stores are intended to create a welcoming and comfortable atmosphere, facilitating a positive shopping experience. It's noteworthy that the store has garnered 16 reviews on Google My Business, with an average opinion of 3.7/5. This suggests a generally positive customer sentiment, although there’s always room for improvement.

Key Features & Considerations

• Wide Selection: A vast range of lingerie and underwear styles to suit diverse tastes and budgets.
• Brand Recognition: Benefit from the established reputation and brand loyalty of Victoria’s Secret and Pink.
• Convenient Services: In-store pickup, online ordering, and accessible facilities enhance the shopping experience.
• Inclusive Approach: Victoria’s Secret Pink, in particular, emphasizes body positivity and caters to a broader range of customers.

The feedback from customers, as evidenced by the Google My Business reviews, highlights the exceptional service provided by staff members. For example, one customer described an unforgettable experience with a team member named Tia, who went above and beyond to assist them, demonstrating a commitment to personalized service and genuine care. This kind of interaction underscores the importance of human connection in retail and suggests that Victoria’s Secret and Pink prioritize creating positive customer relationships.

👍 Reviews of Victoria's Secret & Victoria's Secret Pink

Samantha B.

5/5

I had an amazing experience with a lady called Tia last night ! I have recently been struggling with my health, so I asked if I could get some help and when I say, she dropped everything left the tills and helped me find an outfit!! (obviously, she did call someone else to the tills ) she asked me what was my style and had patience with me! She was so kind I can’t wait to give her a review online, but wanted to make sure I Five Stars her here as well!! literally one of the kindest people, I have met this year! So so sweet! Thank you! X

Gemma

5/5

New Victoria's secret opening at the Mall at Cribbs Causeway. Upper level.
Looks like it will be quite a large store.
Sign outside says opening November 2023.

Olga C.

1/5

Today I went to the Cribbs Causeway shop and intended to buy some underwear, but after a lovely assistant helped me find some options I was told that the fitting rooms were closed as they had nobody trained to do fittings.!! Might as well close the shop then if you are not able to have enough staff to provide an extra service. I did not require a fitting, I just wanted to try them before deciding which ones to buy. Very disappointed with this shop. Not sure I am buying anything there again.

Weronika L.

1/5

Woman in the shop told me we're not allowed in with coffee, in poor English too. Maybe work on your customer service and hire someone who can speak English properly? Won't come back which is a shame cause I love the underwear

Isabel

5/5

Lovely staff and atmosphere! I love that Bristol now has VS again! Staff were very helpful and store had lots of really nice things 😊 definitely will be coming back 😌

Isabelle P.

1/5

Body positive? No. Inclusive? No.

I wear a size 42 F bra. Not one item in there would fit me. Talk about making a customer feel awful. Such a shame for a brand that promotes how ‘inclusive’ they are. Rubbish!

Deena P.

1/5

Picked out 5 undies and only got 3 in my bag. Went to the store after a few days and the manager wasn’t helpful at all. So surprised with this treatment because the other girls working under her were welcoming but the manager was unfriendly and rude.

Ava F.

4/5

Lovely staff, shop was beautiful and got all my Christmas shopping done. There wasn't really anyone available in the fitting rooms to help me but apart from that everything was great!