Urban Surfer - Peterlee

Introduction to Urban Surfer

For individuals seeking a comprehensive and convenient sporting goods experience, Urban Surfer stands out as a leading retailer and rental agency. Located in Peterlee, United Kingdom, Urban Surfer offers a wide variety of products and services catering to both seasoned enthusiasts and newcomers alike. This guide provides a detailed overview of Urban Surfer, outlining its offerings, location, contact information, and customer feedback, aiming to assist potential customers in making an informed decision.

Address: 3, Urban Surfer, 1 Palmer Rd, Peterlee SR8 2HU, United Kingdom.

Phone: 8448844779

Website: urbansurfer.co.uk

Specialties and Product Range

Urban Surfer distinguishes itself through a multifaceted approach to meeting the needs of its clientele. Primarily, it operates as a dedicated clothing store, stocking a diverse range of apparel suitable for various sporting activities. This includes durable outerwear, comfortable sportswear, and stylish casual wear designed for an active lifestyle. Beyond apparel, the store functions as an equipment rental agency, providing access to a substantial inventory of boards, wetsuits, and other essential gear. This is particularly beneficial for individuals who are infrequent participants or those seeking to try out different equipment before committing to a purchase. Furthermore, Urban Surfer maintains a fully-stocked shoe store, specializing in footwear specifically designed for watersports – surfboards, wakeboards, and related accessories. Finally, as a comprehensive sporting goods store, they carry a selection of accessories, safety equipment, and maintenance tools.

Convenience and Accessibility

Urban Surfer prioritizes customer convenience, offering a range of services designed to streamline the shopping experience. Delivery options are available, allowing customers to have their purchases shipped directly to their homes. In-store pick-up is also supported, providing a quick and easy way to collect orders. Recognizing the needs of all patrons, the store features a wheelchair-accessible entrance, ensuring inclusivity and ease of access. The layout is designed for a quick visit, minimizing browsing time and maximizing efficiency.

Payment and Customer Support

Urban Surfer accepts a variety of payment methods, including credit cards and debit cards, providing flexibility for customers. The website and store operate with a user-friendly interface, facilitating easy navigation and product discovery. The team at Urban Surfer is committed to providing exceptional customer service.

Customer Reviews and Reputation

The company has garnered 34 reviews on Google My Business, reflecting customer experiences. The average opinion is 3.6/5, indicating generally positive feedback. While there are opportunities for improvement based on some of the reviews, the majority of customers appreciate the range of products, the helpful staff, and the convenient services offered. Specifically, comments frequently highlight the quality of the rental equipment and the knowledgeable assistance provided by the staff. However, some reviewers have mentioned occasional issues with sizing and the availability of certain items.

Other points of interest: Delivery, In-store pick-up, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards.

Urban Surfer is more than just a store; it’s a community hub for watersports enthusiasts. Its commitment to providing a diverse product range, convenient services, and a welcoming environment solidifies its position as a key resource for the local sporting community. We encourage potential customers to visit the store or explore the website to discover the full breadth of offerings and experience the Urban Surfer difference.