Toolstation Heathrow - Southall

Address: 2-3, Toolstation Heathrow, Market Trading Estate, Christopher Rd, Hounslow, Southall UB2 5YG, United Kingdom.
Phone: 3303333303.
Website: toolstation.com
Specialties: Hardware store, Building materials store, Electrical supply store, Home improvement store, Paint store, Plumbing supply store, Tool store.
Other points of interest: Delivery, In-store pickup, In-store shopping, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Wi-Fi, Wi-Fi, Quick visit, Batteries, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 181 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Toolstation Heathrow

☎️3303333303

⏰ Open Hours of Toolstation Heathrow

Monday: 7 AM–8 PM
Tuesday: 7 AM–8 PM
Wednesday: 7 AM–8 PM
Thursday: 7 AM–8 PM
Friday: 7 AM–8 PM
Saturday: 7 AM–6 PM
Sunday: 9 AM–4 PM

Toolstation Heathrow is a well-established hardware and home improvement store located at Address: 2-3, Toolstation Heathrow, Market Trading Estate, Christopher Rd, Hounslow, Southall UB2 5YG, United Kingdom. The store is easily accessible and offers a wide range of products and services to cater to the needs of both DIY enthusiasts and professionals. Phone: 3303333303.

With a website at toolstation.com, Toolstation Heathrow has made it convenient for customers to browse through their extensive product range and even make purchases online. The store specializes in Hardware store, Building materials store, Electrical supply store, Home improvement store, Paint store, Plumbing supply store, Tool store.

One of the key features of Toolstation Heathrow is its commitment to customer satisfaction. The store offers Delivery, In-store pickup, In-store shopping, Same-day delivery, ensuring that customers can receive their products in a timely manner. Additionally, the store provides wheelchair accessible entrance, parking lot, and restroom, making it an inclusive shopping experience for all.

Toolstation Heathrow has garnered a strong reputation among its customers, as evidenced by its 181 reviews on Google My Business. With an impressive average rating of 4.6/5, it is clear that customers appreciate the store's wide range of products, friendly staff, and excellent service. Other services and facilities available at the store include wheelchair accessible seating, Wi-Fi, and quick visit options. Payment methods accepted include batteries, credit cards, debit cards, NFC mobile payments, and credit cards.

👍 Reviews of Toolstation Heathrow

rebka M.

5/5

I had a very pleasant experience at Toolstation Heathrow especially services provided by manager Veronica.
She was very understanding, helpful and gave excellent customer service. I would have bought more products if computers worked a bit faster as it seems there was an issue with connection so my transaction took slightly longer. Veronica talked to me about Kart services in Toolstation that I’ll definitely will be using. Because of her services I will visit the store again.
Previously I was served by Sean who also really helpful and friendly. Very good team in Heathrow Toolstation. Thank you!

S S.

5/5

I came to Heathrow store today to buy nightlatch and lovely team member of yours named Inga help me to find the right product . . She been so friendly , smiling and very welcoming . Definitely will be coming again .

Irfan H.

5/5

Visited tool station today and met Sean who was working here, his customer service was second to none. I asked him for advise in regards to some things I need help with with my shop and he took his time out to give me various options on what I can do, took his time to explain why I should use certain items and why not to and was overall very helpful. Tool station need to give him a raise

Emad F.

1/5

I recently had a very unpleasant experience at Toolstation due to extremely poor customer service. I purchased a product that turned out to be faulty, and when I tried to return it, I encountered nothing but problems. The employee who sold me the product smelled strongly of weed, which was completely unprofessional.

When I brought the faulty product back, the store manager, Veronica, was incredibly rude and dismissive. She outright refused to process the return, offering no assistance or solution. Her attitude was unprofessional and made an already frustrating situation even worse.

This experience has left me very dissatisfied, and I will think twice before shopping at Toolstation again unless they address these issues and improve their customer service standards.

Oxana I.

5/5

I’ve visited this Toolstation a couple of times with my husband. Have to say that the girls behind the desk definitely deserved a medal for their patience, if it was me I wouldn’t probably last there.
If ur lucky and all the customers in front have their product codes then it wouldn’t take long to be served.
Veronika signed me up for toolstation club, I would probably never do it myself but she explained about all the benefits and offers so I agreed.
I think it was Sean an older man who explained to my husband how to fit a new lock.
Thank you guys for excellent customer service for me and my husband!

Kalsi A.

5/5

I was go to tool station first time and i met one employee his name sean and his dealing like good frend he suggested me choose right thing and overall very helpful sean.

zaneta L.

5/5

I have visited toolstation on the 18th November , in the morning. Inga was very friendly. Inga worked fast and provided great customer service.

Ash H.

3/5

I'm writing this review because of how frustratingly slow the service is here. I was there yesterday and It took about 30 minutes to get a pick up order. They were understaffed. I have had this problem a few times with this branch. Please ensure you allocate more staff to the tills when you see a queue developing