The Federation of Independent Retailers (the Fed) - Durham

Address: Bede House, Belmont Business Park, Durham DH1 1TW, United Kingdom.
Phone: 2070178880.
Website: thefedonline.com.
Specialties: Non-profit organization.

Opinions: This company has 13 reviews on Google My Business.
Average opinion: 3.5/5.

Location of The Federation of Independent Retailers (the Fed)

2070178880

The Federation of Independent Retailers (the Fed) is a non-profit organization that supports and represents independent retailers in the United Kingdom. The Fed is located at Bede House, Belmont Business Park, Durham DH1 1TW, United Kingdom. You can contact them by phone at 2070178880 or visit their website at thefedonline.com for more information.

The Fed's specialties include providing a wide range of services to independent retailers such as legal and technical support, advice on business rates and regulations, and access to exclusive deals and discounts. They also offer training and development opportunities to help retailers grow and succeed in their businesses.

The Federation of Independent Retailers has a strong presence in the UK, with a membership of over 16,000 independent retailers. They have a reputation for being a reliable and trustworthy organization that advocates for the interests of independent retailers.

One of the key benefits of being a member of the Fed is the access to a community of like-minded retailers who can share ideas, best practices, and experiences. This community provides a valuable support network for independent retailers, who often face unique challenges in the retail industry.

The Fed also provides a voice for independent retailers in the political arena, advocating for policies that support the growth and success of independent retail businesses. They work closely with government agencies and other organizations to ensure that the needs and concerns of independent retailers are heard and addressed.

There are 13 reviews of the Federation of Independent Retailers on Google My Business, with an average opinion of 3.5/5. Many reviewers highlight the organization's dedication to supporting and representing independent retailers, as well as the valuable resources and benefits they provide to members.

Overall, if you are an independent retailer in the UK, the Federation of Independent Retailers is an excellent resource to consider. Their expertise, community, and advocacy can provide valuable support and guidance as you grow and succeed in your business. Don't hesitate to visit their website at thefedonline.com to learn more and become a member today.

Reviews of The Federation of Independent Retailers (the Fed)

The Federation of Independent Retailers (the Fed) - Durham

Raj Shahpatel

1/5

I have two shops in W. Yorkshire under the postcode * * and * *.

I was introduced to Mr. Adil Mahmood by a PayPoint representative Ms. Sadia for getting to enrol NFRN to get parcel service in my shop. I will be very honest I never wished to join NFRN with my interest and I never found any requirement to join NFRN.

I was clearly informed that this subscription is just for 3 free months and you cancel it so that you won't be charged, they never informed me the catch nor the company send me any communication over email or in writing about this terms and conditions of 3 months notice.

Now in January I have been charged for both of shops in spite of the fact that I did cancel the subscription on time and now I realised that I was mis communicated and mis sold a subscription.

I contacted Mr. Adil and he clearly said a statement I sell it to lot of people you are not the first one . I can't do anything, just cancel the direct debit which I did ; you NFRN guys take a pride to help every retailer if they subscribe you; now unwantedly I am in subscription with you and where is your help?

I also contacted Mr. Jayesh to help and he said contact customer care, even he made sure to talk with me to retain with NFRN when I was cancelling the subscription if you need anything call me. Now I needed him and he directed me to customer care.

I contacted live people to get a genuine help because the customer care is never expected to meet your expectations.

Now I want your intervention to help me to get out this contract and get my hard earned money back.

Please look into it with utmost priority and sensitivity.

Yours sincerely,
Raj Shahpatel

Sarman Odedra

1/5

Not ideal for my small business, joining is so easy and as well as direct debit. However, resignation and stopping direct debit is as hard as breaking rock. Staff are well trained and all calls are recorded, Nfrn do everything for your business needs, but once you joined never heard from them, only you see is your direct debit every month.

Chander Hingorani

5/5

Excellent service and providing an excellent service to MEMBE
RS. One if the advantage is Retail Mutual which is for the members. By themembe5s.

Chander Hingorani

5/5

NFRN IS THE BEST ORGANISATION FOR RETAILERS AND OFFERS MANY SERBICES FREE. THE BIGGEST ADVANTAGE IS RETAIL MUTUAL
OFFERING A VERY COMPETITIVE INDURSNCE

INDURANCE

Mem Akt

1/5

Do not be come a member its a con for sure I been with them over 10 years and I email them to cancel my membership they are not happy to cancel they want an explanation why I am cancelling handwritten and after they receive by post then they will cancel after 3 months absolutely ridiculous.

john copnall

4/5

Fun

Drew Kirkland

5/5

Great staff

Subas Rajah

5/5