Star Express Off-Licence & Convenience Store - Huddersfield

Star Express Off-Licence & Convenience Store

Located at 42 Norfolk Ave, Huddersfield HD2 1GS, United Kingdom, Star Express Off-Licence & Convenience Store is a well-regarded establishment known for its excellent customer service, wide range of products, and convenient services. With a phone number of 7725330726, this store has garnered a strong reputation within the local community.

Specialties and Features

• Store: Star Express is a one-stop-shop for all your daily needs, offering a variety of products ranging from groceries and household essentials to alcoholic beverages and tobacco products.
• Delivery: The store also provides delivery services, making it even more convenient for customers to receive their items at their doorstep.
• Quick visit: For those looking for a quick shopping experience, Star Express is an ideal choice, as it offers a streamlined and efficient service.
• Credit cards: The store accepts credit cards, providing customers with a secure and flexible payment option.

Customer Reviews and Ratings

With an impressive average rating of 4.7/5 based on 22 reviews on Google My Business, Star Express showcases a strong commitment to customer satisfaction. Customers frequently praise the store for its helpful staff, exceptional customer service, and its ability to go the extra mile to meet their needs.

One notable example is the store's proactive approach to resolving issues. A customer had previously left a negative review due to missing parcels. However, the store's staff went above and beyond to locate the missing items, resulting in the customer removing their negative feedback and praising the store's efforts.

Another reviewer highlighted the store's outstanding customer service, with staff members even going as far as purchasing a specific item requested by the customer. This level of dedication to customer satisfaction has earned Star Express a loyal customer base and a strong reputation within the community.

Conclusion

👍 Reviews of Star Express Off-Licence & Convenience Store

Cath B.

5/5

I put a negative review on yesterday that I have now removed thanks to the helpful lady today who is trying to track down my three missing parcels . Much appreciated

Dawud Q.

5/5

Great community shop with lovely friendly staff.

john E.

5/5

Customer service here in absolutely phenomenal. Rang to see if they had a certain item, they didn't have this so they went and bought it, communicated by text to say it was in. I'll definitely go to this shop more often. Great local shop!!

Jennifer H.

5/5

Called in this morning to send a DHL return. Had not been an easy process to do the paperwork and there was a problem with it being accepted. The young man behind the counter was absolutely great, explained the problem to me and passed me on to his mum. She in turn was brilliant and phoned DHL and eventually got the problem solved. They both spent time to solve what was really my problem and were helpful, friendly and treated me with kindness and respect. A very big thank you to both of them!

Balkar S.

5/5

I managed to meet Ruby at star express yesterday afternoon, where she went above and beyond - I had less money for milk and bread and she allowed me to bring it in another day.

I feel privileged to have a lovely community shop in HD2.

Dave H.

4/5

The shop itself is small, but clean and well stocked. The staff member who served me was polite and friendly. The shop is a UPS drop off point, that's why i went there.

Henna A.

5/5

Lovely staff but my fav has to be miss Kaur. She is so funny and has amazing customer service, I travel all the way from Halifax to shop here

Rachel P.

5/5

Great local shop friendly staff and is very well stocked with essentials. I would highly recommend visiting this place