SPAR Hoo - Rochester

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SPAR Hoo: A Convenient Retail Experience

For individuals seeking a reliable and accessible convenience store in the Rochester area, SPAR Hoo presents a compelling choice. Located at 11, SPAR Hoo, 17 Church St, Hoo, Rochester ME3 9AH, United Kingdom, this establishment is dedicated to providing a broad range of essential goods and services to its local community.

Contact Information: You can reach SPAR Hoo directly at 1634250131. Their comprehensive website, spar.co.uk, offers further details and store hours. The store’s address is 11, SPAR Hoo, 17 Church St, Hoo, Rochester ME3 9AH, United Kingdom.

Key Features and Services

• Specialties: Primarily a convenience store, SPAR Hoo stocks a wide selection of groceries, snacks, beverages, and everyday household items.
• Onsite Services: SPAR Hoo provides various services to enhance customer convenience, including delivery options and the possibility of same-day delivery.
• Accessibility: The store prioritizes inclusivity, offering a wheelchair accessible entrance and wheelchair accessible parking lot.
• Payment Options: Customers can utilize a variety of payment methods, including credit cards, debit cards, and NFC mobile payments.

Customer Feedback & Ratings

SPAR Hoo currently has 36 reviews on Google My Business, providing valuable insights for potential customers. The store’s average opinion stands at 2.3 out of 5 stars. While the feedback is mixed, it highlights areas where the store can focus on improving the customer experience.

Additional Points of Interest

Beyond its core offerings, SPAR Hoo provides a quick visit option for those needing immediate supplies. The store is committed to providing a positive shopping experience, and its staff are trained to assist customers efficiently.

Recommendations for Prospective Customers

SPAR Hoo is a practical choice for residents in the Rochester area seeking a local convenience store with accessible facilities and a range of services. It’s worth noting that while the current average rating is 2.3, exploring the Google My Business reviews can offer a more nuanced understanding of customer experiences. We encourage anyone considering SPAR Hoo to visit their website at spar.co.uk to explore their offerings, check their hours, and potentially schedule a delivery. Don’t hesitate to contact them directly at 1634250131 to discuss your specific needs.

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👍 Reviews of SPAR Hoo

Jimmy W.

1/5

Came in at 2pm to post 3 parcels, once i got served the young girl said we are not taking anymore parcels. I asked why she said just look at all the parcels. I found her very rude and had an attitude. Had to drive to strood post office and they were really helpful.

Steven S.

1/5

Some of the staff here have terrible attitudes towards their customers,lacking in basic manners/courtesy "please" "thank you" etc. Chatting to colleagues over their headsets while serving customers shows no respect at all to people trying to pay for stuff. Not a good experience.

Adam B.

5/5

Probably one of the nicest Spars around. Post office hours are quite long, even on Sundays and that’s really convenient. Staff are friendly and helpful and it’s a lot easier to get help from them that it is at the local Co-op.

angelos A.

1/5

This shop is a joke . People working there are unbelievable rude and disrespectful.
Subway inside the shop is never open . In general this place has to be shut immediately.

Martin B.

1/5

The post office working time is from 8 am to 8 pm. It is written outside of the DOOR! In 4 pm the staff say that is closed. We was early the same day, they say after one hour because of some stupid reasson. Lazy bastards..

Nicki

1/5

Unbelieveable how rude and miserable the staff are that work here, Post Office constantly changing the hours it opens & even then there isnt always anyone available to serve you, all the staff (apart from the young ginger bloke) need to take a course in customer service

Rob H.

5/5

I nipped into Spar just for a meal deal on my lunch break and was served by a lovely young man called Taylor. The door was broken and he held it open for me and was very courteous. I look forward returning and receiving this kind of service again. 🙂

Andrew R.

1/5

Rude team manager. Abrupt. Staff look miserable and depressed. I'm assuming this is because of the manager. I'd quit if I were under her. Think the owner needs to set up a mandatory customer service training.