Screwfix Hounslow - Hounslow

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Screwfix Hounslow: A Comprehensive Guide

Screwfix Hounslow is a highly-regarded retail outlet operated by Screwfix, a leading specialist tool and DIY supplies retailer in the United Kingdom. It’s a valuable resource for both professional tradespeople and enthusiastic home improvers seeking quality products and reliable service.

Location and Contact Information

The address of Screwfix Hounslow is: Unit 6, Screwfix Hounslow, Hounslow Business Park, 209 Staines Rd, Hounslow TW3 3FW, United Kingdom. You can easily contact them via telephone at 3330112112. For the most up-to-date information and to browse their extensive online catalogue, visit their website: screwfix.com.

Specializations and Services

While Screwfix operates a vast range of product categories, Screwfix Hounslow maintains a strong focus on providing solutions for a multitude of trades and DIY projects. They stock an impressive array of tools, electrical supplies, plumbing fittings, building materials, and more. Customers can expect a wide selection catering to various skill levels and project needs. Furthermore, Screwfix Hounslow offers key services like:

Delivery options for convenient access to your supplies.
In-store pickup for rapid fulfillment of online orders.
In-store shopping for a hands-on experience and expert advice.
Same-day delivery in select areas, providing exceptional speed.
Wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity.
Quick visit options for immediate needs.

Payment Options & Additional Features

Screwfix Hounslow accepts a variety of payment methods to ensure customer convenience. They readily accept credit cards, debit cards, and NFC mobile payments, reflecting a modern and adaptable approach to transactions.

Customer Feedback & Reputation

Screwfix Hounslow consistently receives positive feedback, indicated by an average opinion of 4.4/5 based on 272 reviews on Google My Business. This high rating suggests a strong emphasis on customer service and product availability. Reviewers frequently highlight the helpfulness and understanding of the staff, particularly the customer service clerks who are commended for their ability to resolve issues effectively and efficiently. The store seems to prioritize a smooth and satisfactory customer journey, from initial purchase to post-sales support.

Recommended Actions

For those seeking a reliable supplier of quality tools and DIY materials, Screwfix Hounslow is an excellent choice. We strongly recommend visiting their website at screwfix.com to explore their product range, check opening hours, and potentially schedule a delivery or in-store pickup. Don’t hesitate to contact them directly via phone to discuss your specific requirements and benefit from their expert advice. We believe Screwfix Hounslow consistently delivers a positive shopping experience.

👍 Reviews of Screwfix Hounslow

Evaldas J.

5/5

After purchase, I have tried item for minimum, but unfortunately it as not suitable in my situation. Spoke with customer service, they advised to take to this store, to check and they might help me with refund. After I took it to the store, customer service clerk was very helpful and understandable after I explained everything, he checked and issue me full refund. The rest items from this store arrived on time, well packed and again customer service people were brilliant!

Sergiel L.

5/5

Friendly and efficient staff, always happy to collect here. Bought a 10L tub of paint and the lady bagged it up so I don't tip off the driver on the bus, very thoughtful. Thanks!

Aadil K.

5/5

The Hounslow branch has the nicest staff. They go above and beyond in helping you find what you are looking for. Duty manager Millie is so professional ,kind and provides great customer service. I always choose this store for anything I need. Always a 5* star experience. Thank you Millie and the rest of the Hounslow screw fix team 🙂

Robert M.

5/5

Jess at the counter was great. Amy supported her also very courteous. Thank you ladies for great customer service. The item was not in stock and the ladies ordered it for me and was ready for pickup the very next day. On both the encounters, Jess was friendly and professional.

AP M.

5/5

Small store but has most general and popular items in stock or you could order and pick up next day.
Millie has always been polite and a very helpful member of staff and is attentive towards customers. I met Mia who has been helpful with my queries. So thank you to the both of you great service keep up the good work.

Thor hammer..awesome all rounder can't go wrong. Most item's on offers at really good prices...e.g. WD40 Specialist range £5.50 400ml.. can't go wrong.

jim N.

5/5

As always, the best staff. Really go out of their way to help the customer. Superb service.

Mubashir N.

1/5

Very rude behaviour. No manners everyone seems to be angry. No customer services. Need management course for manager in order to calm her anger. I understand everyone is under pressure but training of staff is vital success for any businesses. I will wish her all the best

Adi K.

1/5

I am regular customer of Screwfix and I visit different stores everyday and I always get best service but when ever I am visiting Hounslow store I am always disappointed, service is so bad because of Asian ladies here they only chit chat here and when they got there Asian customers they start talking in there own language and start talking family issues please cheak this on.