Sailing Matters - Colchester

Sailing Matters - A Comprehensive Review

Sailing Matters, located at 50 Old Ferry Rd, Wivenhoe, Colchester CO7 9SW, United Kingdom, is a well-established boat accessories supplier. With a phone number of 7495893161 and a website at sailing-matters.co.uk, the company has been providing top-quality services and products to its customers for many years.

Specialties and Services

The company specializes in supplying a wide range of boat accessories, catering to both novice and experienced sailors. Their extensive inventory includes everything from sails and rigging to navigation equipment and safety gear. They also offer delivery and in-store shopping services, making it convenient for customers to purchase their desired items.

Customer Reviews and Opinions

With an average rating of 3.7/5 based on 9 reviews on Google My Business, Sailing Matters has garnered mixed opinions from its customers. Some customers have praised the company's customer service, citing quick, professional, and friendly assistance. One customer in particular, Christian, has been highlighted for their excellent assistance from start to finish.

However, some customers have expressed dissatisfaction with the quality of the products received and the overall shopping experience. It appears that the company's customer service can be inconsistent, with some customers feeling let down by the lack of communication and follow-up.

Conclusion

In conclusion, Sailing Matters is a boat accessories supplier with a mixed reputation. While their extensive product range and convenient services are commendable, the company's inconsistent customer service and product quality have left some customers disappointed. It is essential for potential customers to weigh the pros and cons before deciding to do business with Sailing Matters. For those seeking a more reliable and consistent supplier, it may be worth exploring other options in the market.

👍 Reviews of Sailing Matters

Miss R.

5/5

Sailing Matters I've found have been fantastic to deal with.
Customer Service has Been brilliant- Christian has been fantastic and helped me from start to finish. Defo would use their company again.

Peter ?. B.

5/5

Just received my dinghy and outboard today and they come exactly how described. I will definitely be using Sailing Matters again in the future. Customers service was quick, professional and very friendly and it was a pleasure doing business with them. Thanks!!

ben C.

5/5

Very good customer service, I was worried at first as the price of the boat and engine were to good to be true! Absolutely exactly what you expect from a top company, quality boat/engine and helpful all the way until it landed on my door! Definitely recommend and will use again!

Cezar N.

5/5

I am very pleased with my purchase from Sailling Matters. It matched the descriptions exactly. Communication with the seller was five-star, and the delivery was efficient and very fast for London , just 2 days on time specification (10:30am-11:30am drop off location) .
Thank you very much, Sailling Matters, for a pleasant collaboration, perfect communication, and quick responses. Thank you once again.
Sincerely Cezar .

debbie B.

1/5

Do not buy from this business.

I bought a dinghy and engine. The dinghy is faulty within days, and Christian will not answer any of my calls, texts or emails to get a refund.

John S.

1/5

Not a very smart person , he is offering pictures of outboards. Be careful with this cheap cheater

Richard J.

5/5

Fantastic from the initial purchase to the after sales service. I wouldn't go anywhere else 👍

Christopher C.

1/5

Very rude missleasing seller. Don't buy from this company.