Royal Mail Egham - Egham

Address: Thorpe Industrial Estate 8RS, Crabtree Rd, Thorpe Industrial Estate, Egham TW20 8RN, United Kingdom.
Phone: 3457740740.
Website: royalmail.com.
Specialties: Post office.
Other points of interest: Delivery, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, NFC mobile payments.
Opinions: This company has 54 reviews on Google My Business.
Average opinion: 2/5.

Location of Royal Mail Egham

3457740740

Royal Mail Egham is a post office located in Egham, UK, specifically at Thorpe Industrial Estate 8RS, Crabtree Rd, Thorpe Industrial Estate, Egham TW20 8RN, United Kingdom. They can be easily reached through their telephone number, 3457740740. If you prefer to visit their website, you can find more information at royalmail.com.

One of the primary specialties of Royal Mail Egham is their post office services. They offer a variety of postal services, including sending letters and parcels to different locations both domestically and internationally. Additionally, they offer other onsite services that make it easy for customers to access various postal and packaging solutions.

Royal Mail Egham is an accessible location for all customers. They have a wheelchair accessible entrance, making it easy for individuals with disabilities to enter and access their services. They also have a wheelchair accessible parking lot, ensuring that all customers can park conveniently and safely. Another feature of Royal Mail Egham is their acceptance of NFC mobile payments, making it easy for customers to pay for services using their mobile devices.

According to opinions from Google My Business, Royal Mail Egham has received 54 reviews with an average score of 2/5. While some customers have had positive experiences with the post office, others have reported long wait times and issues with customer service. However, it's essential to consider that individual experiences may vary.

Reviews of Royal Mail Egham

Joanna Miller

5/5

I recently had to return a package and went to the sorting office in Thorpe. The q code I’d been given by the supplier wouldn’t open on my phone as I had no wifi. A very helpful member of staff suggested I go outside and forward the email to her. I did and she was able to scan the q code and print off a label for me and post the package. I understand how people get frustrated with their opening hours but they are open on Saturday mornings.

Jonathan Holt

1/5

Can't really say more than everyone else and seeing as there are years worth of bad reviews and nothing is being done about it, they don't really deserve even 1 star.

Got there at 1:15pm everywhere says it is open until 3pm on a Saturday, however to my dismay it was closed. Asked around with people going in out of the sorting facility and just got the response that it wasn't their problem it was closed early.

Alby Watson

1/5

PHONED OFFICE TO SEE WERE MY MAIL WAS I WAS TOLD THEY HAD ISSUES AT OFFICE WE HAVE HAD NO POST FOR TWO OR 3 DAYS THEY SAID MIGHT GET NEXT WEEK I WAS EXPECTING LETTER BY THURSDAY14 th I HAD TO CANCEL WHAT I WAS WAITING FOR

Martin hickmott

1/5

I had missed some parcels so took my red card to the sorting office.
A journey from work of over a 14 mile round trip.
After checking opening times, I get there to find it closed.
2pm it said online, and on the door, I got there at 1.30pm.
So I called the help line, and thats a joke too.
After filing an official complaint, I asked for my stuff to be re-delivered on Friday.
I have used a days holiday from work to make sure I'm in.
So far, at nearly 12.30pm no show!
As the office shuts at 2, and re-opens at 4, I doubt it will turn up now.
I used to be a postman, and I know the stresses etc, but a complete failure is unacceptable.

Charlotte Lawrence

1/5

Lazy. They can’t be bothered to take my packages to my neighbours when I’m at work all day and cannot come to the door even though I specifically requested them to via the app. To make matters worse, I now need to collect the items from the office which is NEVER open. Useless. Would rather use Hermes tbh LOL

Nimrah Zaman

5/5

Gillian who works at the front desk is so lovely. I literally go in with all my parcels and she processed them so quickly and sometimes they’re picked up straight away because she’s keen to get this through quickly.

I’m new to the area and was used to avoiding the Royal Mail service previously as they were quite rude when I’m from originally but this has changed the perception for Royal Mail for me. Lovely lady, lovely staff and always friendly.

Ruslan Clark

1/5

USELESS….Open from 8-12 on a Saturday and Monday! These changes weren’t supposed to take effect until August 8th. Twice now I’ve requested that the delivery driver leaves my parcel with a neighbour and they don’t even bother trying. Don’t use royal mail stick to UPS or DPD

Daria Lazewska

1/5

At Wednesday I got a red card as i wasn’t at home. So next day I went to pick up my parcel and the office was closed. So I went again at Friday and was closed again?! I was really angry so I just booked redelivery for Monday ( today) and I didn’t get my parcel. So after that all I went again to the office and what? Surprise!! Closed again!!! So how I have to get my parcel if the office is closed every time and whenever I’m booking redelivery my parcel is not coming !!!