RC Kitchen Installations - Hitchin

Ria M.

Where to start! Ray (and his flurry of highly qualified tradesmen) completely transformed our house in the space of 6 months. Ray worked tirelessly through one of the coldest winters we've ever experienced, in a house with no heating, to make sure we had everything completed in time to host Christmas for our family.

He did EVERYTHING - from removing our fireplace, plastering walls & ceilings, fitting new skirting boards and flooring, the full refurb of our kitchen (including fitting a complex wet underfloor heating system, knocking a wall down, resizing worktops, electricals, fitting appliances, decorating) and refurbing our master bathroom, ensuite and cloakroom (including tiling, plumbing, fitting shelves & mirrors).

Our house looks incredible - and there isn’t a part of it that wasn't completed by Ray. If there was ever anything out of his (long list of) specialities that he couldn't do, Ray had a contact he could recommend and 99% of the time they would pull through for us. This alleviated so much stress for my partner and I, as it meant we didn't have to go through the painful process of sourcing trustworthy tradesmen in a new area.

Ray and his team were a part of our household for the latter of 2022. Cups of tea, picking up breakfast for one another, giving each other lifts to the station - we were like an odd little family. Even our dog loved them (and is very sad now the house is so quiet)!

If you have Ray on a job, you'll get an incredibly hardworking, genuinely down-to-earth guy, who is trustworthy, reliable, positive (even when there's hurdles in a project) and highly skilled. He'll always provide fair pricing and will go above and beyond to help you achieve your vision.

We could not recommend him enough! He'll always be on the top of our list for any home renovation projects.

R G.

Really happy with the work Ray did on our bathroom. Exactly as discussed beforehand and end result looks great. Few things we changed our mind about as the process went on and Ray was incredibly accommodating. Would highly recommend!

Dan C.

Smooth service start to finish, great attention to detail and would highly recommend.

Ray wasn't looking to make an extra trying to source bits for us and helped us with saving where we could on materials through us sourcing.

Ray was great in advising us on layouts and ideas and talked us through alternative options so we covered everything before starting, this made the process start to finish so much easier and we knew what to expect.

Thanks for all his hard work..

S F.

Contrary to the other reviews, we had a disappointing experience with Ray. Unfortunately, we had to ask him to leave midway through the project to cut our losses and get our kitchen completed by another fitter.

· Adhoc and unreliable attendance on site, would visit for 1-2 hours and rush off again.
· Wall cabinets were fitted using only lightweight plasterboard fixings and fell down a few days later (thankfully no one was hurt). We had to replace the damaged kitchen cabinets at our own cost.
· Components were used in the wrong places - e.g. using an interior shelf as a makeshift external panel. In addition this was incorrectly cut short. In the end we had to re-order these items (again, at our own expense).
· Corners had been fixed using wrong panels - see pictures of cracks on edging, these needed to be replaced.
· Several damaged panels that again had to be replaced at our cost (they had clearly been stood on, see pictures)
· It became obvious that he was spreading himself thinly over multiple projects - e.g. left one of his friends to complete the floor tile grouting. We are still in the process of fixing it and re-doing several areas where the finish is inadequate.
See pictures for the above issues.

When we informed him that we wanted to terminate the project, no attempt was made to discuss and look at fixing the issues. We are now over £1,500 out of pocket as a result of poor workmanship and lack of commitment to complete a job.

Richard H.

Ray and his team did an excellent job installing a Kitchen for us, including: flooring, tiling, plastering, extraction fan instillation, cabinet and worktop installation. Ray managed the whole thing so it was stress free for us despite running into a couple of issues along the way. Professional, polite and a high quality finish.

Jack S.

We are over the moon with our refurbished kitchen and would recommend Ray to anyone. He was exceptionally accommodating throughout to our changing wants, but also helped us find the right solution for what we needed.

From start to finish, we were impressed with with level of communication and coordination - even during tricky lockdown restrictions. This included fitting of a new boiler and a solid granite worktop using external companies.

Not only that, but Ray also helped us save a lot of money by suggesting ways to make the most of our existing fixtures. This was really appreciated due to our limited budget.

We came in almost exactly on budget despite a couple of additional unexpected elements and took just under four weeks from start to finish (including a boiler change).

Overall, we are very happy with our new kitchen and would call on Ray in the future for any further work.

David H.

Ray and his team are thoroughly professional, considerate and reliable - and they work to a high standard. We're very pleased with our new bathroom and upgraded kitchen. I wouldn't hesitate to recommend them.

Andy H.

Ray and his team installed our new kitchen and we very pleased with the results. There were issues that were totally out of his control but he completed the job to a high standard.