Premier Express Train Station - Milton Keynes

Nick S.

Never had an issue here. The owner is incredibly kind, and helpful. They are always restocking and working. They are also one of the main off licences open during the festive season. I don’t understand the low reviews. Most people don’t seem to have patience if they’re busy. I just wish they had more imported American Soda, like the other off license at train station but apart from that, I can’t fault them. Also only place in MK you can get a German TSCHIBO Coffee, which is sublime. There used to be a tschibo shop in MK many years ago, but it sadly closed down.
Also for Vapers: Highly recommend the Jucce Vape Juice. Grape Bubblegum slaps!!!

Ronald S.

Rude staff kicked me out for having a cat in a pet carrier refused me service tried saying it's a healthy hazard and company policy load of rubbish complaints will be made.

Ryan C.

Rude staff member got asked what was in my pockets and asked to empty them because I was looking up the aisle unsure of what snack I wanted... I'm 33 years old with 2 children and a decent job I'm certainly not stealing mars bars won't be returning

Ayobola A.

Brought food there today, stir fried chicken Noddle. The food was bad and slimy, I called to report the bad food sold at the store, I got a bad customer service. No apology.

Guillermo C.

Rude, aggressive and bad service from the guys behind the counter at PREMIER NEWS MILTON KEYNES.

I went 3 times to collect my order from Hugo Boss as this is an UPS collection point, and in a very arrogant and rude way the guys reply that “the UPS system is down and they can’t give the parcel”

But it’s a really big piece of lie, because they don’t check the system before refusing to give the orders.

I finally had to cancel the order from Hugo Boss. Wasted nearly one day, selecting my clothes carefully and going to that horrible place.

Reporting this issue to UK trading standards as well.

Nishat M.

This shop doesn’t even deserve one star rating. This is the worst customer service ever you can receive. The staff’s here are absolutely rude and very aggressive. Forget about your needs they are not willing to hear as well. I called to the shop about my parcel and the guy kept asking from which company are you calling from i said I’m the customer and would like to speak with the manager of the store and then he rudely hung the line saying that the manager is on holiday for three weeks which is a complete lie coz i called the other day n they said if i call tomorrow i can speak with the manager. He also said i can’t waste my time. Don’t call. Absolutely nonsense. If you can’t help the customers with their parcels then why are you dealing with those companies. They should provide at least the minimum customer service. Shame!!!

Robin R.

Nice clean shop, lots of choice and a cheery shopkeeper.

One star review four years ago and promised myself never to go back.

Four years seems like long enough for a grumpy old man to be angry at one single shop when I could be angry about, say, international issues involving worse behaviour than dysfunctional shopkeepers.

Mina T.

This shop doesn’t even deserve one star rating. This is the worst customer service ever you can receive. The staff’s here are absolutely rude and very aggressive.