Pizza Hut Restaurants Bolton Middlebrook Retail Park - Bolton

Debra H.

We came here for my son’s birthday, dropped off decorations in the morning ready for the evening. We arrived at our reservation time. No table decorations had been set up so was rather annoyed but they did quickly fetch them out once I told them. Food was lovely wasn’t waiting too long. The only issue I found was not much table service and had to wait until a member of staff came by or had to go and find someone. I think staff need to check on tables more especially those with big parties

Mr S.

We had to wipe crumbs, etc, off the seats on arrival. Nobody came back to take our, so we ordered online. When the food came, they literally dropped the pizzas on the table and dissappeared. We asked for additional serving plates. They were never bought over, only the side dishes. The blackcurrant juice cordial serving bottle was empty and not replaced after asking.

Would we go back? No.
Recommend? No.

Eighty quid for nice enough food, but poor service.

Chrissie O.

The food was good quality wise but the prices are just ridiculous for a pizza for an adult but the kids deal they had on was great value. The biggest problem was that it was absolutely freezing in there. We all had to keep our coats on the whole time we were there, not comfortable to sit and eat a meal at all. Couldn't get out of there fast enough once we'd eaten. The staff were lovely though.

Rebecca S.

Absolutely love Pizza Hut. The food is great and staff are super friendly.
Always full after eating there, but try and save some room for a cookie dough. They are delicious.

Hannah F.

I always love a Pizza Hut, always good food and this branch delivered with that BUT the service was not great - we had a voucher we wanted to use and the waiter said they would come back and apply it when we ordered but it took quite a while for them to come back so we just ordered online because we were heading to a movie afterwards and the deals they had were about the same as if we used the voucher anyways. Then the only other time anyone came to our table was to bring our meal, we were in quite a far corner of the restaurant to be fair but there were about 3 other people in there so it wasn’t like you wouldn’t notice us or have time to visit the table. We spent a lot of time waiting for someone to even come into the section of the restaurant we were in to be able to call them over for things, I ended up having to go find someone which isn’t the end of the world but it’s nice to have at table service and not have to go looking to service. Anyways long story short we were late for our movie but my husband got a free dessert out of it because they messed one up so that’s nice.

Gabriel D.

Despite the food being fantastic and the atmosphere being great, the service is quite poor. With me being unable to get a table twice in a row, despite on the second occasion being told that I could walk in. Along with this, the service is sometimes slow.

Carl K.

Been going pizza hut for years. Usually for the buffet. I like the unlimited pizza and pasta. Pasta in particular the veg one is amazing and makes me come back each time just for the pasta. After paying for buffet for the 3 of us costing just short of 52 quid we then found out the pasta thing was broke so couldn't put any out. Even when asked if they could bring some to the table, the manager refused and they can't do that. Surely should get money knocked off or I would have been happy to have some served to the table as it isn't cheap. Never leave reviews but as a manager myself I thought it was appalling that they couldn't accommodate a paying customer this time when not sure why they can't serve some pasta to the table. Poor customer service, poor manager, poor pizza hut branch who needs to give there head a wobble! What a shame

Owen C.

I've not visited a Pizza Hut since I was a child..

However, I visited with my Mrs today. Food is good, service was excellent and the prices are reasonable..

Never thought a Pizza Hut would be on my radar as an adult.. but we'll be back

P.S. you can still fill up a 'salad bowl' with bacon bits and nobody judges you.