Olivia & Smith - Chester

Address: 32 Faulkner St, Chester CH2 3BD, United Kingdom.
Phone: 1244311634.
Website: oliviaandsmith.co.uk
Specialties: Gift shop, Fashion accessories store.
Other points of interest: Delivery, Same-day delivery, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 26 reviews on Google My Business.
Average opinion: 5/5.

📌 Location of Olivia & Smith

Olivia & Smith 32 Faulkner St, Chester CH2 3BD, United Kingdom

⏰ Open Hours of Olivia & Smith

  • Monday: 9 AM–5:30 PM
  • Tuesday: 9 AM–5:30 PM
  • Wednesday: 9 AM–5:30 PM
  • Thursday: 9 AM–5:30 PM
  • Friday: 9 AM–5:30 PM
  • Saturday: 9 AM–5:30 PM
  • Sunday: Closed

Okay, here’s a comprehensive description of Olivia & Smith, designed to be helpful and informative for potential customers, presented in a formal and approachable style:

Olivia & Smith: A Boutique Retail Experience

Olivia & Smith is a highly regarded retail establishment located in Chester, United Kingdom. It operates as both a gift shop and a dedicated fashion accessories store, offering a curated selection of items designed to delight and impress. The company prides itself on delivering a seamless and enjoyable shopping experience, both in-store and online.

Location and Contact Information

The physical address of Olivia & Smith is 32 Faulkner St, Chester CH2 3BD, United Kingdom. For immediate contact, you can reach them directly via telephone at 1244311634. Their official website, oliviaandsmith.co.uk, provides a comprehensive overview of their offerings and facilitates online purchases.

Specialties and Services

Olivia & Smith’s expertise lies in sourcing unique and high-quality products. Customers can expect to find a diverse range of gifts, alongside a thoughtfully selected collection of fashion accessories. Notably, the store has established itself as a platform for local artists, showcasing their work and merchandise. Beyond the core retail experience, they offer convenient services including delivery and same-day delivery options, making it easy to acquire desired items. The store also caters to modern payment preferences, accepting credit cards, debit cards, and NFC mobile payments. Furthermore, the establishment is committed to accessibility, featuring a wheelchair-accessible entrance.

Customer Feedback and Reputation

Olivia & Smith maintains an impressive presence on Google My Business, boasting 26 customer reviews. The overwhelmingly positive sentiment – reflected in an average rating of 5/5 – indicates a consistently high level of customer satisfaction. From the feedback received, it’s clear that the store values attention to detail, with many customers praising the beautiful presentation of items, particularly the careful packaging and gift wrapping. Several reviewers specifically mention the exceptional quality of the merchandise, particularly handbags, and highlight the store's ability to showcase unique and artist-created products. The convenience of both in-store and online shopping, coupled with efficient delivery services, further contributes to the positive customer experience.

Key Features Summary

| Feature | Description |
|----------------------|-------------------------------------------|
| Specialties | Gift Shop, Fashion Accessories Store |
| Location | 32 Faulkner St, Chester CH2 3BD, UK |
| Contact | Phone: 1244311634 |
| Website | oliviaandsmith.co.uk |
| Payment Methods | Credit/Debit Cards, NFC Mobile Payments |
| Accessibility | Wheelchair Accessible Entrance |

Final Recommendation

For those seeking a memorable shopping experience and high-quality gifts or fashion accessories, Olivia & Smith presents an excellent choice. We strongly encourage potential customers to explore their website at oliviaandsmith.co.uk to browse their current collection and discover the unique offerings they provide. Don't hesitate to contact them directly via phone at 1244311634 with any inquiries.

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👍 Reviews of Olivia & Smith

Olivia & Smith - Chester
Joanne G.
5/5

I'm both a supplier and a customer of this beautiful little shop. It's a little gem selling wonderful gifts including my artwork and merchandise! I recently bought 2 Soruka handbags and I absolutely love them. Beautifully made and so unique. Definitely worth a visit or shop online on their website.

Olivia & Smith - Chester
Julie D.
5/5

Just received a delivery of 4 items of jewellery. The quality is amazing and each item purchased was beautifully and carefully packaged and gift wrapped. I would highly recommend this store.

Olivia & Smith - Chester
Vicky M.
5/5

Absolutely fantastic! Kerry was brilliant, kept informed of delivery.
When my gorgeous bag arrived it was extremely thoughtfully well packaged!
Cannot wait to buy something again

Olivia & Smith - Chester
Chris W.
5/5

What a hidden gem this shop is. I work around the corner, so pop in here when I need a special gift, but I would also make the effort and travel here too on a day off. My last purchase was a bracelet for an employee. Needless to say, it's beautiful and was more than well received. It's such an interesting shop with a variety of things to buy/ I must add, I had a great friendly service and as usual a warm welcome. I'll see you again soon
Chris

Olivia & Smith - Chester
Judith H.
5/5

Another great trip to Hoole last Friday and my favourite shop Olivia & Smith. Kerry the owner is so lovely I could chat to her all day.
If you haven't visited Olivia & Smith either in person or shopped online please do, you won't be disappointed, this shop has something for everyone and the customer service is excellent.
I purchased some Items in store on my last visit and ordered a further 2 Items that Kerry was going to make and sort for me and pop them in the post, and how amazing is this I have received my ordered Items today, less than a week from my visit and we have had a Bank Holiday in between.
5 star customer service as always from Kerry and Olivia & Smith.

Thank You so Much Kerry
xxxxx

Olivia & Smith - Chester
Isabel H.
5/5

I've had 2 wonderful experiences with this shop and with Kerry, the owner.

The first was in 2020 when my family and I were on holiday in Chester and we popped into the shop just before we headed home, and I bought the cutest David and Jones bag in black.

Since then, every time I use it my friend compliments me on it so I wanted to find her one too! Olivia and Smith were the only shop I could find that had this bag in stock which was great news for me, especially because Kerry's customer service was wonderful the first time! This time around I bought a navy one for my friend and also couldn't help ordering a yellow one for myself. I ordered them online and there was a minor issue with the yellow bag, which Kerry promptly sorted out (on a bank holiday weekend!) by sending me a replacement. Her customer service is lovely.

Chuffed I could find this bag for my friend but holding off on giving it to her for her birthday in October, but I'm sure she'll love it. I adore both my yellow one and my black one. Thanks Kerry, and thanks Olivia and Smith 😊❤

Olivia & Smith - Chester
Linda H.
5/5

Olivia and Smith is a treasure trove! If I ever need a present for a family member, I head there, and always find inspiration! And the service is second to none - I bought a bracelet for my sister which I sent to her in the south, but it was too big. It was returned and shortened free of charge within 24 hours! Recently, during lockdown, I was able to order another item and have it sent to me as I don’t live in Chester. First class service and a lovely shop! Thank you so much Kerry. 🤩🤩🤩

Olivia & Smith - Chester
Hilary R.
5/5

I just love this shop in Hoole. Such gorgeous gifts. Bought some lovely rings and bracelets as Christmas presents via online shop. They arrived all beautifully gift wrapped. The recipients loved them too. Great service, very friendly and simply adorable shop. Looking forward to visiting the shop again soon but in the meantime will be ordering more gifts online. X

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