O2 Shop Haywards Heath - Haywards Heath

Address: Unit 22 The Orchards, Haywards Heath RH16 3TH, United Kingdom.
Phone: 1444410865.
Website: stores.o2.co.uk
Specialties: Cell phone store, Mobile phone repair shop.
Other points of interest: In-store pick-up, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, Quick visit, Electronics, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 96 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of O2 Shop Haywards Heath

☎️1444410865

⏰ Open Hours of O2 Shop Haywards Heath

Monday: 9 am–5:30 pm
Tuesday: 9 am–5:30 pm
Wednesday: 9 am–5:30 pm
Thursday: 9 am–5:30 pm
Friday: 9 am–5:30 pm
Saturday: 9 am–5:30 pm
Sunday: 10 am–4 pm

O2 Shop Haywards Heath: Your Trusted Destination for Electronics and Mobile Services

Nestled at Unit 22 The Orchards, Haywards Heath RH16 3TH, United Kingdom, O2 Shop Haywards Heath stands out as a premier destination for all your cell phone store needs and mobile phone repair shop services. With an address as convenient as its services, this shop is easily accessible to both locals and visitors alike. For those in need of immediate assistance or looking to pick up an order without waiting, the in-store pick-up and wheelchair-accessible entrance ensure a hassle-free experience for everyone.

Essentials You Should Know

- Phone: 1444410865 - For direct assistance or inquiries.
- Website: stores.o2.co.uk - Visit their online portal for a broader range of products and services.
- Specialties: They excel in providing cell phone store services and mobile phone repair, ensuring your devices are in top shape.
- Payment Options: Accepting various forms of payment including credit cards, debit cards, and NFC mobile payments, catering to your convenience.

Customer Experience and Accessibility

The O2 Shop Haywards Heath is celebrated for its customer service, as evidenced by glowing reviews found on Google My Business. Patrons have praised the staff, like Robyn and Billy, for their friendly demeanor and expertise. For instance, Robyn not only offered a well-priced screen protector for a Samsung S24 Ultra but also fitted it professionally on the spot, demonstrating exceptional customer care. Similarly, Billy received commendation for his thorough assistance with multiple devices, leaving customers feeling highly valued.

The average opinion on their service is a commendable 4.2/5, reflecting a consistent appreciation for the quality of service and products offered. This includes quick visits for those in a hurry, like travelers rushing to the airport, and the provision of essential services such as Wi-Fi within the store.

What to Expect

When you visit O2 Shop Haywards Heath, you can expect a welcoming environment tailored to meet your electronic and mobile needs. Whether you're looking to purchase the latest smartphone, get it repaired, or simply need advice on new electronics, the knowledgeable staff are ready to assist. Their range of credit cards and payment options ensures that you can make your purchase in the most convenient way possible.

Final Recommendation: If you're in Haywards Heath or visiting the area, don't hesitate to reach out to O2 Shop Haywards Heath. Whether it's for a quick visit, a special purchase, or necessary repairs, their dedication to customer satisfaction, combined with their convenient services, makes them a standout choice. You can explore their full range of services and products on their website or give them a call at 1444410865. Don't miss the opportunity to experience their exceptional service firsthand.

👍 Reviews of O2 Shop Haywards Heath

JP W.

5/5

I'm not from the area and was in a rush to get to the airport and needed a screen protector for Samsung S24 Ultra.
Robyn recommended a fair priced protector even though there was a more expensive option available in store. She even fitted it for me there and then. She was very friendly and did an excellent job. A true credit to your company. Thank you.

Kelly

5/5

I want to say a huge thank you to Billy for his time and attention in store today. Really appreciated your assistance with my Samsung phone and tablet. Your a star 🌟

EverythingOki

5/5

Not too sure what this recent review about racism was about? What a load of rubbish. I have bought multiple things from this store, and Billy was the one who served me too. He helped me get a brand new phone and contract, also helped me trade in and get a new phone with the old one giving a great discount. They were all very friendly and I would highly recommend this store. All the staff were very friendly and helpful.

Lauren M.

3/5

I’ve just recently got a new phone and as always I was planning to pop in here and buy it to get some advice, help setting it up and sort out my contract but I got my previous phone quite a while ago and I suddenly remembered that when I got that phone from here they made no effort whatsoever to help me actually set up the phone (I had real issues getting even the SIM card in!) it was so frustrating after they’d been so helpful with sorting the contract etc for me they didn’t help with the actual device - help that someone like me who knows nothing about technology and is disabled could really need. I thought that was pretty bad for a big company like o2. So when I got my new phone this time my brother got it for me online and set it all up for me - I shouldn’t have to feel I have to ask family for help if I need assistance in store then assistance should be provided. You charge a lot for phones now the least you can do is make sure customers are happy to set it up and work it.

Barry B.

1/5

Charming and helpful staff. They were all let down by Billy's racist comments about another colleague, right in front of a poster of their own policy on discrimination. He must have thought I'd laugh along. I didn't.

Ian B.

5/5

Ive been provided my mobile through this store for a number of years. I stick with them because the service and support they offer me is exceptional. Today Billy (manager) and Robyn went the extra mile for me accepting and smashing a challenge I set them.

Catherine O.

5/5

Dropped into the store late on a Saturday wanting to pay a bill to close down a data contract. Store team were super friendly + helpful and got my issue resolved quickly, despite being ready to close up for the day.

After heaps of frustration going in circles with automated phone + online chatbots, it was a relief to speak to a lovely customer service team who were willing and able to help.

Been with O2 for years and it's disappointing that 'customer service' is now automated channels, which are incapable of handling anything challenging or unexpected. Meanwhile you've got great in-store human teams who are encouraged to push existing customers into self-serve support channels rather than offer in person advice. It's not a great customer experience.

Do better O2 + thank you HH store O2 team.

Mr L.

5/5

Went to pick up my new iPhone 13, The two lads in there where very helpful. Very knowledgeable and tried to up sale me a case which is definitely okay with me! It’s their job after all! Perfect service from start to finish.

Before o2 I actually was in Vodaphone where I walked out dude to their “sales tactic” so 02 won me over for sure