N P C Domestic Appliance Services - Folkestone

N P C Domestic Appliance Services

Introduction

N P C Domestic Appliance Services is a business based in the Hawkinge area of Folkestone, United Kingdom. Primarily operating from a domestic setting at the provided address (CT18 7SJ), this company offers essential services related to household appliances. It positions itself as a resource for homeowners seeking solutions for appliance malfunctions or needing specific replacement parts.

Location and Accessibility

The company is situated in Hawkinge, which falls under the Folkestone district in Kent. The provided address specifically mentions 'Home only,' indicating that the business likely operates from a residential property rather than a dedicated commercial premises. This unique setup suggests a potentially personalized service approach. The inclusion of this address alongside a direct telephone number and a company website suggests a commitment to providing multiple channels for customer contact and information. Customers seeking their services should be prepared to reach out via phone or the website, keeping the 'Home only' detail in mind regarding the business's operational nature within the CT18 7SJ postcode area.

Core Services Offered

Appliance Repair Service

The primary offering of N P C Domestic Appliance Services is its appliance repair service. This service caters to a wide range of common domestic appliances encountered in homes. While the specific types of appliances covered would typically be detailed on their website or discussed directly with the service provider, it generally encompasses major kitchen appliances like refrigerators, freezers, ovens, and cookers, as well as smaller white goods such as washing machines, dishwashers, and tumble dryers. The company likely addresses a spectrum of issues, from simple troubleshooting and minor fixes to more complex diagnostic and repair work. Customers seeking appliance repair can potentially contact them via the provided telephone number to inquire about specific problems and arrange for a technician or advisor to assist them.

Appliance Parts Supplier

Complementing their repair service, N P C Domestic Appliance Services also functions as an appliance parts supplier. This aspect allows customers to source specific components they might need for DIY repairs or for older appliances that might be harder to find parts for through manufacturer channels. They could stock a variety of parts, potentially including seals, heaters, compressors, door handles, control boards, and other essential components. This dual role as both a repairer and parts supplier provides customers with a comprehensive solution – they can get expert advice on whether to repair or replace an appliance and, if they choose to repair, obtain necessary parts directly from the company.

Contact Information and Online Presence

For those seeking to engage with N P C Domestic Appliance Services or gather more detailed information, the provided contact details are essential. The telephone number, 7798716044, offers a direct line for inquiries, potentially including quotes, service availability, or detailed information about their repair capabilities and parts inventory. While the business address is noted for potential reference or clarification, it's likely that customer service primarily occurs via telephone or through their online resources.

The company maintains a website, www.npcdomesticapplianceservices.co.uk, which serves as a central hub for potential customers. This website is recommended for anyone looking to explore the company's services more thoroughly, understand their scope, perhaps find FAQs, read customer testimonials, or even request quotes online. The website is a valuable tool for vetting the company's offerings and determining if they align with specific appliance needs.

Customer Feedback and Reputation

Understanding the experiences of previous customers is a crucial part of evaluating any service provider. N P C Domestic Appliance Services has garnered feedback through its presence on Google My Business, where it boasts 75 reviews. This significant number of reviews indicates that the company is active and serves a noticeable customer base. The average rating achieved is 4.8 out of 5 stars, reflecting a strong level of customer satisfaction among those who have utilized their services.

When considering this feedback, customers should take into account the nature of reviews on platforms like Google My Business. Typically, these reviews cover aspects such as the quality of the repair work, the professionalism and expertise of the staff (if applicable), the accuracy of quotes, the timeliness of service, and the helpfulness of customer support. The high average score suggests that the company generally excels in meeting customer expectations regarding appliance repair and parts supply. However, individual experiences can vary, and potential customers are advised to read the specific reviews available on their platform to get a well-rounded view of the company's performance and customer interactions.

Additional Information

One other point of interest mentioned in relation to N P C Domestic Appliance Services is the acceptance of Credit cards. This information is relevant for customers planning to purchase parts outright or potentially for payment arrangements related to certain repair services. Knowing the accepted payment methods helps customers prepare financially before engaging the company's services. While payment details might also be covered on their website or during a telephone call, this note highlights a specific aspect of their transactional process.

The business operates within the competitive domestic appliance service and parts supply market. Success in this field often relies on factors like technical expertise, prompt service, fair pricing, the availability of genuine or compatible parts, and excellent customer communication. N P C Domestic Appliance Services, based in Hawkinge, aims to meet these expectations through its advertised services and the positive feedback it has received.

Conclusion and Recommendation

For homeowners in the Hawkinge area or potentially surrounding regions seeking reliable assistance with domestic appliance issues, N P C Domestic Appliance Services presents itself as a viable option. Their core strengths appear to lie in their comprehensive appliance repair service and their capacity to act as a parts supplier. The high volume of Google reviews and the favorable average rating of 4.8/5 suggest a track record of satisfactory customer service. Potential customers are encouraged to utilize the provided resources – contacting them via telephone 7798716044 or visiting their website at www.npcdomesticapplianceservices.co.uk – to discuss specific appliance problems, inquire about required parts, request quotes, and potentially schedule repair services. The address detail ('Home only') should be noted but doesn't necessarily detract from the service quality offered. Thoroughly reviewing the customer feedback available online is recommended before making a final decision or booking any service.