Integrity Commerce - Billingham

Jonathon M.

Let me start by saying I LOVE the Integrity Commerce team I have! They are simply amazing! I choose to work with Integrity Commerce to help my store succeed. After six months of working with them I have a wonderful team and an amazing store and website. However with that said my store is on the brink of collapse. This doesn't mean they didn't try to help with this but after I exhausted all of my own options for me nothing has changed and I am going to most likely to lose my business.

MiniCrystal V.

Integrity Commerce has been a delight to work with. Everything is broken down in an easy step by step process. Anytime I have a question I always receive an answer in a timely manner. I am extremely satisfied with the work and the friendly/knowledgeable staff that provides amazing customer service. For anyone looking for a Do It Yourself model of eCommerce without actually doing it by yourself, this is an amazing start. The experience this company provides helps a self starter jump 10x than just going at it alone. I wish I would have came across Integrity Commerce years ago when I started my first store, I would NOT have lost THOUSANDS $$$. I already have a few stores with Integrity Commerce and I'm looking forward to a long term business relationship with this amazing company. Thank You for all your work and support Integrity! You truly live up to your name!

Alex C.

We went to Integrity in 2017, we were looking for SEO support for our niche homewares brand. We approached three SEO firms for proposals and were immediately impressed by both the thoroughness and professionalism which Integrity applied to the initial audit.
We started to see very impressive results within weeks of joining them, and they constantly revalued targets and ensured sales growth which I found a refreshing approach.
Mark is excellent at his job and provides a swift response to problems, he is familiar with our market and offers common sense suggestions to help continue our growth.
Last year we migrated our Magento store to a new Shopify store with Integrity. We have received excellent feedback from our customers, in terms of both its functionality and fresh design. It has without doubt moved our business forward.

Tara C.

Kristin Mark and Integrity Commerce charged us nearly 10k making empty promises and fraudulently advertising what their services are. When we asked, repeatedly over the course of a year, to address the issues he instead threatened us with his lawyers. It is people like Kristin and business like his that hurt and completely quash small businesses like mine whose very stability relies on an amount such as $8k upfront, which was everything we had, and on the earnesty and ironically the integrity that Integrity Commerce does Not have. There have been a myriad of similar complaints from many small businesses; I only wis I knew of them Prior to engaging with and being manipulated by Kristin!!

Igor K.

Over the years I have worked wit no less than 7 different agencies who all claimed that they can boost traffic to our site, that they can increase our revenue, etc. but every single one of them failed. I spent a lot of money and got very little in return. Integrity Commerce was the first agency who took the time to demonstrate that there were flaws in my website that prevented it from ranking very well. Their promise was also quite different. Instead of making claims about boosting traffic and increasing sales, they promised to fix the problems on my site so that my SEO efforts actually produced results which would then lead to increased traffic and increased sales. I also liked the fact that they were completely transparent in what their service offered, how it worked and how it would benefit me. There was no voodoo SEO magic that so many agencies claim as their "secret sauce."

The process took 8 weeks and actually required some work on my part, which is a good thing. Our website was completely re-built using a Shopify theme that is substantially more searchable than before. I also learned more about SEO in these 8 weeks than I had previously in all my years of owning a website. The results? Our website is receiving more traffic than ever before, email and phone inquiries have gone up and our online sales in the past 2 months are almost equal to the entire year before.

My rep, Mark, has been great to work with. He has forgotten more about SEO than most will learn in a lifetime but he explains things in a language that anyone can understand. He responds to all my inquiries in a timely manner and addresses every single question to full resolution leaving no detail behind. For the first time I got the feeling that a rep and the agency actually cared about my success which is something that I had not experienced from other agencies.

Anyone reading this who has an E-Commerce website and is tired of all the BS that agencies have fed you, give Integrity Commerce a call. The increased sales you will experience will easily pay for their service within a few months and you will continue to have success for years.

Simon S.

Mark, Kristin and the team at Integrity have been incredibly helpful in assisting me in digital strategy, SEO, web design and technical site optimisation in a number of ventures over the years. They are true professionals and passionate about what they do. I rarely get the time to comment on service providers but Integrity Search is a notable exception and thoroughly deserving of endorsement. They have a ‘can-do’ attitude and are highly knowledgeable and yet easy to work with – a rare combination.

Patrick L.

Kristin and the staff at Integrity have been awesome to work with with on my site. Don't expect miracles and have some patience as it took a little time to get some traction on the web. I trusted the process, But man once we did its been full steam ahead reaching 5 figures a month from nothing when we started. They were very responsive to my little knowledge and guided me along the way. The training was 1st class and they really have gone above and beyond with getting my site rolling. I just put a second store to open with them as they are really cranking the first one with sales. Couldn't be happier with my choice to work with them.

Nathan S.

I can’t fault these guys. Purchased the new Integrity Commerce theme soon after launch and have been extremely satisfied ever since. Very responsive and mobile friendly theme with SEO at the core of development. I also receive great support from the team, especially Daniel, who always has a solution and helps to educate me and improve my site. Great work all around - I’m always left impressed with the theme updates and they’re a truly great team who genuinely care about what they do.