Iceland - Norwich

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Iceland, Norwich: A Comprehensive Overview

For individuals seeking a convenient and diverse grocery shopping experience, Iceland, Norwich, located at 1-3 New Botolph St, Norwich NR3 1DY, United Kingdom, stands as a prominent choice. Accessible via the provided Phone: 1603618978, and easily found through their Website: iceland.co.uk, this establishment offers a compelling combination of retail offerings and customer service.

Specialties and Services

Iceland, Norwich, operates as a multifaceted retail outlet. Primarily, it functions as a well-stocked supermarket, providing a broad selection of everyday grocery items. Beyond that, it’s a dedicated bakery, offering fresh bread and pastries. As a specialist frozen food store, they cater to diverse culinary needs, and a comprehensive fruit and vegetable store ensures access to fresh produce. Notably, Iceland has integrated a grocery delivery service, providing customers with the flexibility to receive their purchases at home.

Key Features and Accessibility

The store’s design prioritizes customer convenience. It’s equipped with wheelchair accessible entrances and a wheelchair accessible parking lot, demonstrating a commitment to inclusivity. Customers can utilize a variety of payment methods, including credit cards, debit cards, and NFC mobile payments. The store's layout clearly aims for a quick visit, streamlining the shopping process. Furthermore, they offer delivery and, importantly, same-day delivery options.

Customer Feedback & Reputation

Iceland, Norwich, currently boasts 605 reviews on Google My Business, reflecting considerable customer engagement. The average customer opinion is a solid 4.2/5, indicating a generally positive perception of the store. While some customers have noted concerns regarding pricing relative to competitors, the store's extensive inventory and unique product range appear to be appreciated. There are also observations regarding queue management efficiency – a frequently mentioned area for potential improvement.

Additional Information

• Delivery: Available - explore options on the website.
• Payment Options: Comprehensive – accepts all major cards and NFC payments.
• Accessibility: Fully wheelchair accessible.

Recommendation

Iceland, Norwich, presents itself as a reliable and versatile grocery destination. Its diverse range of products, coupled with convenient services like delivery and accessibility features, makes it a viable choice for many shoppers. We encourage potential customers to explore their full offerings and delivery options directly through their website: iceland.co.uk. Contacting them via phone at 1603618978 will also allow you to inquire about specific products and services.

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👍 Reviews of Iceland

Cal K. B. ?.

3/5

A little bit on the pricey side compared with their competitors. However they do have a wide range of stock and some unique items to Iceland. But what is the obsession with having 3 tills but only one open at one time leading to larger queues to build up. I'm sure if you asked peter Andre to help on the tills he'd be thrilled to 🫡

MCS M.

4/5

Good value for money. I get my Bisto here as its larger and cheaper than the supermarkets. Good value but be careful what you buy (cheap pizzas aren't tasty, Gino's range isn't great either). Their party food is OK, would avoid the Chinese takeaway range. Fresh fruit and veg last longer than some of the cheap supermarkets. Dairy and fruit juice are good value. Good range of popular cleaning products. One of the few shops which do cash-back.

Patricia P.

5/5

I went early so nice and quiet. Good prices and great selection. Lady at checkout pleasant

Clifford M. W. (.

4/5

A good range of frozen food along with a few other staples.

Iceland aren't always the cheapest on branded products, but their own label products seem good value.

I've personally found the service friendly.

(Although queues can be a bit slow, if you get stuck behind someone buying enough to feed a village.)

Kevin G.

5/5

Friendly staff great offers plus free delivery

Rebekah O.

5/5

Good range of food, good prices, easy layout, never too busy or overcrowded

Ctibor H.

5/5

Always good deals and discounts, worth visiting

Emma G.

4/5

It's ok for food but limited choice as always...😬