House Of Tails UK - Durham

House Of Tails UK: A Comprehensive Overview

House Of Tails UK is a highly regarded pet supply and specialty store catering to the needs of discerning pet owners in the United Kingdom. Located at Daleside, Sacriston, Durham DH7 6DH, the business has quickly established a strong reputation for its high-quality products, exceptional customer service, and convenient services. Contacting them is easy via Phone: 7957580803, or by visiting their website at Website: houseofgrayuk.com.

Specialties and Product Range

At its core, House Of Tails UK operates as a dedicated pet store, offering a comprehensive selection of goods designed to enhance the well-being and happiness of pets. Their primary specialties encompass pet food and animal feeds, meticulously sourced to provide balanced and nutritious options for various animals. Furthermore, they are a leading provider of pet supply store items, including accessories, toys, grooming supplies, and essential equipment. The curated selection suggests a focus on quality and careful attention to detail, reflecting a commitment to meeting the diverse needs of their clientele.

Location and Accessibility

The store’s physical location at Daleside, Sacriston, Durham, provides convenient access for residents in the Durham area and beyond. The address, Daleside, Sacriston, Durham DH7 6DH, is clearly communicated, facilitating easy navigation. House Of Tails UK has also prioritized accessibility, offering a wheelchair accessible parking lot, ensuring that individuals with mobility challenges can readily access the store. The business is designed for quick visits, recognizing the valuable time pet owners have.

Payment Options and Services

Recognizing the diverse preferences of their customers, House Of Tails UK accepts a wide range of payment methods. Credit cards and debit cards are readily accepted, streamlining the purchasing process. Moreover, they embrace modern payment technologies, including NFC mobile payments, providing a seamless and contactless experience. Beyond the store itself, they offer a valuable delivery service, expanding their reach and ensuring that customers can conveniently acquire their desired products. This commitment to convenience underscores their dedication to customer satisfaction.

Customer Feedback and Reputation

House Of Tails UK consistently receives overwhelmingly positive feedback from its customers. Currently, the company boasts 20 reviews on Google My Business, with an impressive average opinion of 5/5. These reviews consistently highlight the quality of their products, the attentiveness of their customer service, and the efficiency of their delivery service. Specific comments frequently mention the exceptional quality of their natural treats and the delightful scents of their pawfumes – one customer described a “Amazing box of treats - my beagle Murphy loves them” and another noted the “Gorgeous scents” of the pawfumes, stating “Absolutely amazing quality and the pawfumes are the best I've had.” Several reviewers also praised the value for money, with one customer remarking on the “amazing natural treats” and “amazing value.” The consistent praise demonstrates a strong commitment to customer satisfaction and product excellence. Another review emphasized the “amazing customer service,” further solidifying the company’s reputation for going above and beyond to meet customer needs.

Key Features Summary

• Comprehensive Product Range: Pet food, animal feeds, and a wide variety of pet supplies.
• Convenient Location: Situated in Sacriston, Durham.
• Accessibility: Wheelchair accessible parking lot.
• Flexible Payment Options: Credit cards, debit cards, and NFC mobile payments.
• Delivery Service: Expanding product availability and convenience.

In conclusion, House Of Tails UK presents itself as a reliable and customer-focused provider of pet-related goods and services. Their dedication to quality, accessibility, and convenience, as evidenced by their positive customer reviews and comprehensive offerings, positions them as a valuable resource for pet owners seeking premium products and exceptional service.

👍 Reviews of House Of Tails UK

Lynsey A.

5/5

Amazing box of treats - my beagle Murphy loves them! Great value, beautifully packaged and quick delivery. I also ordered a dog pawfume and it smells incredible!

Kirsty B.

5/5

Highly recommend House of Gray, amazing natural treats. I recently bought 2 advent calendars for my dogs and they are loving them. Customer service was amazing and amazing value.

Rachael S.

5/5

I have purchased both treats and pawfumes from house of gray, absolutely amazing quality and the pawfumes are the best I've had the scents are gorgeous.

Nat T.

5/5

Titch absolutely loves his treats from House Of Gray UK, and we love that they are all natural. They are very reasonably priced. Titch's favourite is definitely the sprats (although we don't love the kisses afterwards 🤣)

Julie W.

5/5

Ordered Christmas treats for our family dogs after reading recommendations from local pet owners. I was impressed at the variety and prices and found it very convenient to have them all delivered. Goods came promptly and very well packaged. Nice touch to have a freebie treats thrown in too. I can totally recommend this small business and I will definitely be placing more orders.

Elaine K.

5/5

My dogs loved the treats and have been playing with their toys all the time they love them and havnt managed to break them yet which is amazing in itself, will definitely be using again

Gemma A.

5/5

A lovely local company to buy from with knowledgeable and helpful staff who take time to talk and advise, which you don't get from big companies. A great selection of natural products that most importantly my dog loves. The second time buying from them but the first with local delivery option which is very quick and easy delivery. Many thanks I look forward to trying (well my dog trying) more products next year.

Charlotte W.

5/5

Reggie loves his natural treats and pawfumes from house of gray, especially the deer antlers. We were so impressed that for a dog that can chew through anything within seconds, his antlers keep him entertained for weeks on end! Great quality products provided by the loveliest Laura!