House of Mooshki - Seaham

Address: C/O, House of Mooshki, Dalton Old Pump House, Stockton Rd, Cold Hesledon, Seaham SR7 8RQ, United Kingdom.
Phone: 1915260772.
Website: houseofmooshki.com.
Specialties: Wedding store, Boutique, Dressmaker.
Other points of interest: Identifies as women-owned, Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Gender-neutral toilets, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Transgender safe space, Appointment required, Credit cards, Debit cards, Credit cards, Free parking lot, On-site parking.
Opinions: This company has 31 reviews on Google My Business.
Average opinion: 4.5/5.

Location of House of Mooshki

1915260772

House of Mooshki, located at C/O, House of Mooshki, Dalton Old Pump House, Stockton Rd, Cold Hesledon, Seaham SR7 8RQ, United Kingdom, is a women-owned wedding store that specializes in creating unique and personalized dresses for brides. With a phone number of 1915260772 and a website of houseofmooshki.com, this boutique offers a variety of services to make your wedding planning experience enjoyable and stress-free.

At House of Mooshki, you can expect to find a wide range of specialties, including wedding dresses, boutique services, and dressmaking. The team at House of Mooshki prides itself on its ability to create dresses that reflect each bride's personality and style, making every dress one-of-a-kind. With a focus on quality and attention to detail, you can trust that your wedding dress will be made with the utmost care and precision.

In addition to its dressmaking services, House of Mooshki also offers a variety of other points of interest. The store is wheelchair-accessible, with a wheelchair-accessible car park, entrance, seating, and toilet. There are also gender-neutral toilets available on-site, making the store a welcoming and inclusive space for all. The store offers delivery and in-store pick-up services, as well as the option for in-store shopping and on-site services. For those who need a dress in a hurry, the store also offers same-day delivery.

When it comes to payment options, House of Mooshki accepts credit and debit cards. There is also free parking available on-site, making it easy and convenient to visit the store. For those who prefer to make an appointment, the store offers the option to do so, ensuring that you have a personalized and stress-free shopping experience.

Overall, House of Mooshki has received an average opinion of 4.5/5, based on 31 reviews on Google My Business. With its wide range of specialties, convenient location, and inclusive services, it's no wonder that the store has received such high praise from its customers.

Reviews of House of Mooshki

Pauline Mulholland

5/5

A five star experience from start to
finish! I can’t praise the team at House of Mooshki enough for making me feel a million dollars on my wedding day.
I first met Vikki at a wedding fair, and as I was to be a mature bride of 69 ?, I was thinking of wearing something more along the line of an occasion dress. She suggested I make an appointment and at the subsequent consultation, Vikki talked me through various style and fabric options. I think at one point we had the skirt of one dress paired with the sleeves of another and bodice of a third until I was happy we had covered all my requirements. Vikki then sent me some sketches and I was happy to go ahead. The dress Dee made for me was absolutely perfect. It fitted like a glove and was beautifully made.
I would highly recommend House of Mooshki. The level of professionalism and expertise together with down-to-earth friendliness were outstanding. Vikki had listened to my concerns and gave me the confidence to wear such a stunning dress. I am so pleased I chose House of Mooshki.

Jane Green

1/5

My daughter's long held dream was to have a House of Mooshki Wedding dress. We were wanting two bespoke dresses. Our train was held up so we were running late having travelled for over five and a half hours from London, arriving at 4.30pm.We kept in touch throughout the journey re train delays. First red flag, she told us as we arrived in Durham, that we would be in and out within the hour. Insane for a bespoke dress, never mind two! She was extremely unpleasant to deal with and made our experience horrible. She was pushing for money in full on ordering from that day ( Friday) communication continued with her on Monday saying two sewing days were lost (the weekend!!). She refused to give a sketch of the designs nor hand over measurements, then to tell us she was making the dress smaller and if any alterations were needed there were excessive charges. We had already agreed an extortionate rush fee for the two dresses. Vicky's husband was delightful, very welcoming, her son in law was very professional. I would never ever recommend anyone to go through what we did with her, what a shame to be so nasty in what should be one of the loveliest industries to work in!
She clearly is only interested in the adjacent recent venue that is rented out for weddings. Good luck to anyone, whether you are looking for your perfect wedding dress or having to deal with her
should you choose to have your wedding at House of Mooshki!

Mo DFTBA

1/5

I was there just to have alterations. She unsown the elastic on the sleeve to show me an option. Saw I was concerned so told me don't worry I sow them back in place before next time. She didn't do that. Now I have a little elastic showing in several of my pictures. I noticed in the car to the church but the wasn't time to fix it. Before a reception we managed to fix it but still I am very disappointed. I also got my dress a bit dirty on the inside, but still there is just a lack of care.

Sarah Newton

5/5

The team at House of Mooshki is a dream to work with. From start to finish, they were responsive to my ideas, questions and requests. As someone who is relatively shy about reaching out to people, I was at first nervous about reaching out to House of Mooshki to book a consultation in NYC. I’ve heard so many horror stories from brides about the wedding dress shopping experience, I didn’t know how it would be to meet the design team outside of their shop. And it could not have gone better. I met them at Westhouse, (where they stay when they travel to NYC) and it was an absolute dream. I was greeted by Vicki and Phil, and they could not have been more lovely and charming. There was no condescension, no put downs, no passive aggressive comments. Just love and support. I was pretty set on the dress I loved, but had one big design addition to the dress. And while I later learned that this was a massive design challenge, they said they would make it happen. Little did I know that they would bend over backwards, literally scouring the world to find the perfect lace to add to my dress. I immediately knew I wanted to work with them on the dress. They were very communicative through the design process, and we were able to set up a final fitting for their visit the following year (this past April). I never dreamed of my wedding day, never thought about what I would wear if I ever got married. But this team, made dreams come true. They made a dress more true to me than I could ever imagine. I can’t tell you how pleased I am that I found them, and that we worked together to design my dress. I would do it all again in a second.

Niamh O'Connell

5/5

From the First meeting to the last today, Team Mooshki have been amazing! I love my dress which ended up being a mix and match of all
My favorite parts of the dresses I tried on... Phil you have a gift with realizing my dream dress! And the fitting was brilliant! Dee you added that little extra bit to really top off my dress! Head piece and dress now in my carryon suitcase all on its way home! Amazing service and correspondence via email was seamless! I highly recommend this place to any bride!!!

Lauren Short

5/5

Amazing! Just amazing! I always knew I wanted a tea dress... but I found normal bridal shops didn’t hold a wide variety of short dresses. Then I found HOM - from our first visit; my Mam said that if someone couldn’t find a wedding dress here, whether it be long or short, then they wouldn’t find a dress anywhere!
Phil was brilliant! He was honest and was on the same page as me from the start!
My dress fit perfectly when it arrived, and then Dee went out of her way to make me a beautiful headpiece to match my dress! It all fit perfectly and my dress was most definitely the talk of the day! Thank you so much, Phil, Dee and the rest of the team at HOM. Xxx

Eilidh Macbeath

5/5

I'm in love with my dress which I've just collected today and I can't wait to marry it... I mean get marry in it ?
Huge thank you to all the Mooshki Team for their expert guidance and outstanding professionalism, a special shout out to Phil and Dee (aka Nana Mooshki) for all their help.
I first contacted Mooshki in November (I marry the following April) I was worried that I'd left choosing my dress too late, but Phil reassured me that Mooshki would be able to help.
Mooshki were able to design, build and fit my dress all as planned and promised. Alterations were required but this was due to my weight loss (Mooshki handled this in their stride within weeks) I also got a personal fascinator too which I can't wait to wear.

I cannot recommend House of Mooshki enough, they really care about each bride and want you to be happy with your dress. If you're looking for your perfect wedding dress, please talk with the Mooshki Team there's almost nothing they can't do!

Lindsey Krausman

5/5

Before I talk about my experience I want to say I did not end up going with a dress from this designer. I reached out about the Mae dress specifically. I live in the US and because of covid was not able to attend trunk shows as they didn’t happen. Phil and Vikki did everything possible to make sure I was able to have the dress of my dreams. They had a sample in black sent to me from someone else who had it nearby (that itself was a miracle). The dress is beautiful. It’s gorgeous and well-made and looked beautiful on and made me feel so so pretty. It just ended up not making me feel like a bride. It may have been the color that I just couldn’t envision myself in the white but at the end of the day a dress is a commitment and I just didn’t have that feeling that maybe I would have had in person. At the end of the day I just could not commit to a dress that MAY have been THE DRESS if it were in a different color. That was no fault of anyone’s. I I still have the dress in my house until I can get it back and open the garment bag every now and then to look at it. It honestly makes me sad to not just own it I cannot express how amazing it is. They’re going to have to pry it away from me. Even though I know I didn’t feel like a bride, I still wish it did! What probably makes me the most sad though is that I just wanted to support such a friendly business. I want to give them my business. If covid wasn’t a thing I would have honestly flown to the UK to try their dresses on in person. I recommend this designer to EVERYONE. Phil and Vikki are such lovely people. They’re so accommodating and friendly. I cannot say enough good things. Even my mother who originally thought buying a dress that price sight unseen was nuts, was so sad that we couldn’t support them. I could rave about them all day. Please give them a try!