Halfords - Basildon - Basildon

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Halfords - Basildon: A Comprehensive Guide

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Halfords – Basildon, located at C, Heron Retail Park, Miles Gray Rd, Basildon SS14 3AF, United Kingdom, stands as a prominent automotive and leisure retailer offering a comprehensive range of products and services. With a dedicated phone number of 3301359779 and a user-friendly website at halfords.com, this branch caters to the diverse needs of vehicle owners and outdoor enthusiasts alike. This detailed overview will provide potential customers with all the necessary information to facilitate a smooth and efficient shopping experience.

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Location and Accessibility

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The Basildon store’s address at Heron Retail Park ensures convenient access for residents of the surrounding area. Its location within a retail park offers ample parking facilities, contributing to ease of access for customers. Furthermore, the store boasts wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring that all customers can enjoy the shopping environment comfortably. The store's proximity to major roadways further enhances accessibility for visitors from neighboring towns and cities.

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Specialties and Services Offered

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Halfords – Basildon specializes in a wide array of automotive and leisure products. While specific details on their specialties are currently limited to a general description on their website, the store consistently provides services such as batteries, oil changes, and quick visits. Beyond these core offerings, they handle tire services, including fitting new tires and performing Bronze service packages. It is evident that the store prioritizes customer satisfaction and offers practical solutions for vehicle maintenance and upgrades. The team at Halfords – Basildon appears dedicated to providing expert advice and assistance.

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Convenience and Customer Support

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Customers can benefit from a range of convenient services, including delivery, in-store pick-up, and same-day delivery options. The store also facilitates seamless transactions through credit cards, debit cards, and NFC mobile payments, ensuring flexibility and ease of payment. The store's commitment to customer support is further highlighted by the availability of in-store shopping and on-site services. The store’s focus on offering these convenient options speaks to a dedication to meeting the evolving needs of its clientele.

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Positive Customer Feedback

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The Halfords – Basildon branch consistently receives positive feedback from its customers. Currently, the store has amassed 1021 reviews on Google My Business, showcasing a significant level of customer engagement. The average opinion is 4.3/5, reflecting a generally positive perception of the store’s service and offerings. Customer reviews frequently praise the friendly and helpful staff, particularly highlighting instances of exceptional assistance. For example, one customer recounted a positive experience where an employee, identified as Oly, went above and beyond to accommodate their needs, even amidst a busy Sunday closing period. This demonstrates a commitment to personalized service and a willingness to assist customers in specific situations. The consistent positive feedback underlines the store’s dedication to providing a pleasant and efficient shopping experience.

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Key Features Summarized

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• Location: C, Heron Retail Park, Miles Gray Rd, Basildon SS14 3AF

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• Phone: 3301359779

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• Website: halfords.com

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• Specialties: Automotive parts, accessories, vehicle maintenance, leisure equipment

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• Services: Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery

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• Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance

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In conclusion, Halfords – Basildon provides a valuable service to the local community, offering a comprehensive selection of products and services coupled with a commitment to customer satisfaction. The store’s convenient location, accessibility features, and positive customer feedback contribute to its reputation as a reliable and trustworthy automotive and leisure retailer.

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"summary": "Halfords - Basildon is a well-regarded automotive and leisure retailer offering a wide range of products and services with a strong commitment to customer satisfaction, as evidenced by its positive reviews and accessible facilities.",
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👍 Reviews of Halfords - Basildon