Group 1 Hindhead BMW - Hindhead

Address: Portsmouth Road Bramshott Chase, A3 Southbound, Hindhead GU26 6FZ, United Kingdom.
Phone: 1428853051.
Website: group1auto.co.uk
Specialties: BMW dealer.
Other points of interest: Delivery, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Cheques, Debit cards, NFC mobile payments.
Opinions: This company has 562 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Group 1 Hindhead BMW

☎️1428853051

⏰ Open Hours of Group 1 Hindhead BMW

Monday: 8:30 AM–6 PM
Tuesday: 8:30 AM–6 PM
Wednesday: 8:30 AM–6 PM
Thursday: 8:30 AM–6 PM
Friday: 8:30 AM–6 PM
Saturday: 8:30 AM–5 PM
Sunday: 10 AM–4 PM

Group 1 Hindhead BMW, located at Address: Portsmouth Road Bramshott Chase, A3 Southbound, Hindhead GU26 6FZ, United Kingdom, is a reputable BMW dealer that offers exceptional services to its customers. The dealership can be reached at Phone: 1428853051, and more information about the dealership can be found on their website, group1auto.co.uk.

Specialties

Group 1 Hindhead BMW specializes in selling and servicing BMW vehicles. The dealership has a wide range of new and used BMW cars, SUVs, and motorcycles for sale. Additionally, the dealership offers financing options, making it easy for customers to purchase their dream BMW vehicle.

Other Points of Interest

Group 1 Hindhead BMW offers delivery, in-store shopping, on-site services, and wheelchair-accessible facilities. The dealership accepts various payment methods, including cheques, debit cards, and NFC mobile payments. The dealership's wheelchair-accessible car park and entrance make it easy for customers with mobility challenges to access the dealership's services.

Opinions

Group 1 Hindhead BMW has received 562 reviews on Google My Business, with an average opinion of 4.1/5. Customers have praised the dealership for its excellent customer service, with many citing instances where the dealership went above and beyond to meet their needs. For example, one customer wrote, "A* service from the team at Hindhead. Went in for a replacement wiper blade, appointment made which was quick and simple. Upon arrival had a very warm welcome from reception. I then had a work call whilst I waited and the service and management team bent over backwards to the point they had offered me an office room to continue with my call rather than continuing in the waiting area. I really appreciate the experience today and will be back Thank you once again."

Recommendation

Group 1 Hindhead BMW's excellent customer service, wide range of BMW vehicles, and convenient facilities make it an ideal choice for anyone looking to purchase or service their BMW vehicle. We recommend visiting the dealership's website, group1auto.co.uk, to learn more about the dealership's services and offerings. Contacting the dealership through their website or phone number is an excellent way to schedule an appointment and experience the dealership's exceptional customer service for yourself.

👍 Reviews of Group 1 Hindhead BMW

Dominic Brandon

5/5

A* service from the team at Hindhead. Went in for a replacement wiper blade, appointment made which was quick and simple. Upon arrival had a very warm welcome from reception. I then had a work call whilst I waited and the service and management team bent over backwards to the point they had offered me an office room to continue with my call rather than continuing in the waiting area. I really appreciate the experience today and will be back! Thank you once again.

Daniel Bonilla Horcajo

2/5

They have great facilities and very friendly staff. However, their support during the sales process has been terrible.

I have been trying to arrange a test drive for over a week, and after sending an email, calling them twice and even going to the dealership in person I haven't managed to arrange it. They haven't bothered to call me back despite promising to do so at least twice.

Moreover, during my visit to the dealership the sales person was unable to answer a couple of questions about the model in question, and promised to check for me and call me with an answer (which never happened).

I have now decided to buy a different vehicle from a different make which offered much better support throughout the process.

My advice is, if you are interested in a BMW find a different dealership.

martin porter

5/5

I popped into bmw hindhead last week to look at an m2 they had listed for sale on auto trader. I met the salesman Sam who was friendly and helpful.

The deal they had on was extremely generous and the car was beautiful and even had the optional carbon bucket seats too.

Unfortunately I decided through no fault of their own to keep my current m2 competition a little bit longer as I’m still in a bit of negative equity and save a bit more money and aim for an m3/m4 in a few months instead

I want to say a big thank you to the manager Russell who couldn’t have been any nicer to me. No pressure and worked as hard as he could to get me a good price for my part exchange. Great people and great customer service. Wouldn’t hesitate to contact them in the future when the time is right to upgrade. 10/10

Jake B

5/5

Excellent BMW dealership. I brought my car in for a full service, the car was attended to quickly and I was kept up to date through out the process. The service team showed excellent customer services today, and were very helpful especially in regard to getting a new number plate printed out. Lovely interior, very comfortable seating. I’ll definitely be choosing Group1 and most likely the Hindhead dealership for my car maintenance.

RJL Richard

5/5

Excellent service from Stuart.
He had good coms which were clear and direct.
The online portal for paperwork was secure and straightforward.
Negotiations for the car were sensible and direct with a very good price agreed - much better than other BMW dealers (many of whom told me they couldn't match the price achieved).
Nice touch to get a number plate with part of my initials included.
Handover of the car was very smooth and the showroom was comfortable and bright - a lovely cuppa ay 8.30am.
Team were aware that I was tight for time and efficiently got me on the road and in an awesome new BMW.

Ryan Parks

5/5

Service with a smile!
My car was in for a recall today and Elkanah was very helpful in keeping me updated throughout.

He also managed to find some lost service history for me.
Very helpful and well spoken young man !

Ollie Squire

5/5

Truly great service is hard to find, and a massive shout out to Henry Winfield in the BMW service department for his concierge-like attitude. Communicative, went the extra mile and knowledgable when investigating an issue with my i8 Roadster.

Helen Williamson

1/5

I found my perfect car at this dealership and after communicating with Stuart for a few days I rang up to pay a deposit. Stuart had let me know he was going to be away so I just asked to speak to someone in sales and got put through to Ian, that was the beginning of a very disappointing phone call. I asked a couple of questions about the car, which was ok, then Ian asked how I was going to pay and I said 'cash'. This was clearly the wrong answer has he carried on about low interest rates etc, I explained that I'm an accountant and understand money, he continued to push and eventually I told him he'd just successfully lost an almost £60k sale.