Fresco Gourmet Cafe & Thorntons - Hornsea

Dorothy G.

Came here for coffee on a recent stop off at the Freeport (and it was the highlight!) coffee was very good - hot and flavourful. Nice comfortable sofas and pleasant surroundings.

Mim E.

We have started popping in for a cuppa, we decided to have something to eat the other day, my husband had a breakfast and really enjoyed it. I had a big hot dog it was spot on. Will definitely be back.

Richard D.

Online customer here...not a fan of the online review system, but I'll make this exception as my experience was simply weird and unprofessional.

First of all, decent coffee beans...Credit where credit is due...hence 2 stars.
I’ve bought coffee online from Fresco for years, even bypassing their ebay listings and buying direct to ‘help out a small business’. They infrequently offer discounts, so when a 10% off offer arrived, I bought a few bags. 4 days afterwards, a one day offer of 15% arrived, putting their entire customer base in a position of having to buy twice to achieve any further saving. I told them I felt this took advantage of their customer base (and did not buy twice.)

Ultimately, when my original order arrived, one of the 1kg bags appeared to have been chewed open then re-sealed with clear tape (see picture). Whether this was by a small creature or a hungry courier driver, I’m not sure…what I did feel strongly about was that I didn’t want a bag of coffee that was clearly unsealed. At no point did I imply that I wanted a free bag, instead I offered to return the unsealed bag at my expense. Fresco ignored a message via Facebook, multiple emails, and several attempts on their contact form have gone unanswered. Finally, a post asking them to ‘please be better and fix this’ on their Facebook page was deleted almost immediately.

So, this is my final Fresco experience…(Gosh, I do hope I’ll be able to find someone else to sell me coffee?) In trying to support a small business, I’m left with unsealed, tainted coffee and an utter absence of customer service in trying to correct it. Had I bought coffee from Amazon, this would have been sorted out almost immediately. Lesson learned.

Lindsey A.

Was informed food wait was 20 minutes. 40 minutes later and only 2 out of 3 meals arrived. When asked said it won't be long. My child had to wait another 10 minutes for therefore to arrive after the other 2 arrived. No apologised. Very poor customer services

Caroline A.

Stopped for a coffee ordered large Americanos good value for money and quality coffee sat outside as we had the dog with us, not dog friendly inside but a small canopy that has a few tables underneath if it's raining.

laraine W.

Just had an excellent hot cup of latte and delicious bacon egg and sausage butty for a fraction of the price the ‘posh’ cafes charge.

How T. P. A. L. G.

All the food was amazing. Took a while for food but all of it was so delicious and filling. Breakfast isn't afraid of fat on bacon and runny eggs like most places. We are literally convinced yo come back next year just by this resturaunt

Mia I. C. C. E.

4 of us called for coffee and cake we were given some of the cakes and told the rest they would bring waited over 10 mins I ordered scone was stale and inedible.
The staff looked miserable and uninterested couldn't catch anyone's eye .poor quality I. All respects won't is again avoid