FEDEX CROSS BORDER (UK) LIMITED (earlier P2P Mailing Ltd) - Basildon

Address: Dunton Distribution Centre, Christy Way, Basildon SS15 6TR, United Kingdom.
Phone: 1268533114.
Website: fedex.com
Specialties: Courier service, Distribution service, Logistics service, Mailing service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Appointment required.
Opinions: This company has 197 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of FEDEX CROSS BORDER (UK) LIMITED (earlier P2P Mailing Ltd)

FEDEX CROSS BORDER (UK) LIMITED (earlier P2P Mailing Ltd) Dunton Distribution Centre, Christy Way, Basildon SS15 6TR, United Kingdom

☎️1268533114

⏰ Open Hours of FEDEX CROSS BORDER (UK) LIMITED (earlier P2P Mailing Ltd)

Monday: 9 am–5:30 pm
Tuesday: 9 am–5:30 pm
Wednesday: 9 am–5:30 pm
Thursday: 9 am–5:30 pm
Friday: 9 am–5:30 pm
Saturday: Closed
Sunday: Closed

FEDEX CROSS BORDER (UK) LIMITED (earlier P2P Mailing Ltd)

FEDEX CROSS BORDER (UK) LIMITED, previously known as P2P Mailing Ltd, is a prominent logistics and courier service provider based in Basildon, United Kingdom. The company specializes in offering a wide range of services, including courier, distribution, logistics, and mailing solutions to clients across various sectors.

With its main distribution center located at Dunton Distribution Centre, Christy Way, Basildon SS15 6TR, the company is strategically positioned to serve customers efficiently. The facility is well-equipped to handle diverse shipping needs, ensuring timely and reliable delivery of goods.

FEDEX CROSS BORDER (UK) LIMITED can be contacted via phone at 1268533114 or by visiting their official website at fedex.com. The company's specialties include courier service, distribution service, logistics service, and mailing service, catering to the diverse requirements of its clients.

In addition to its core services, FEDEX CROSS BORDER (UK) LIMITED offers wheelchair-accessible parking and entrance facilities, making it convenient for individuals with disabilities to access their services. However, it is recommended to make an appointment prior to visiting the distribution center.

The company has received 197 reviews on Google My Business, with an average rating of 3.8 out of 5 stars. This feedback indicates that FEDEX CROSS BORDER (UK) LIMITED is a well-regarded logistics provider in the region, offering dependable services to its clients.

👍 Reviews of FEDEX CROSS BORDER (UK) LIMITED (earlier P2P Mailing Ltd)

FEDEX CROSS BORDER (UK) LIMITED (earlier P2P Mailing Ltd) - Basildon

Nego T.

1/5

How can this business run like this ? Had friends there that worked there and they where miserable. They treat employees like animals and they treat parcels like garbage throwing it around. Incompetent management and complete disregard of other peoples property (aka parcels). I really am surprised FEDEX is such a big company that turns a profit from this type of attitude, then again probably when you get that big you start not caring about people because you have so much money you can buy yourself out of any bad situation. I guarantee any other 5 star review is a payed service. I am never going to give business to this company, will go out of my way to force places i shop from to send me parcels with other curriers. The day i will see FedEx bankrupt and dissolved it will be the happiest day of my life.

Nancy Y.

1/5

the WORST customer service I've ever dealt with. Had an issue with an international package and turns out they changed the tracking number. I've asked for an updated tracking number for over a month and I have still not received any viable information to help me track my package. will beat around the bush until you're so frustrated that you just give up

Diego V.

1/5

WARNING. This service is disgusting, NEVER use it. They never update the tracking, they don't have a phone number, when you contact them via email they keep saying things like "we are not aware that there is any concerns with that lane but we have raised the investigation with this particular item"

That is a lie, they will keep telling you that and never give you a real answer of where is the parcel or what has happened to it. I was sent a parcel a month ago and still no news, it has been stuck while these useless people tell you that they are not aware of any concerns with that lane. DISGUSTING, DO YOUR JOB.

Eoin F.

1/5

I'm still expecting a parcel from the UK to come to Ireland, been told it would be 96 hours and it's been well over that. The customer service I spoke to a few days ago said I'd have it yesterday which clearly isn't true I've emailed them a few times with no response. I've tried the number a few times and they just hang up before even answering. Such a awful service!

Harry B.

5/5

Ordered via the internet in Liverpool on Tuesday evening, parcel on its way via P2P Mailing on Wednesday morning, arrived in the Netherlands and handed over to PostNL on Friday, here at home on Saturday afternoon.
And a daily update on TrakPak. Excellent work!

Hélène N.

1/5

Hello,

I am contacting you again regarding the tracking of the package MAD9080GB90247442501, shipped since December 17 by Mystic Moments.

According to the tracking, the package has been in French territory since 08/01/2021! It still hasn’t been delivered to me! I am tired of the lack of professionalism of your company. I have been contacting you for weeks by email but there is no change.

What are you waiting for to deliver me, that I die?

I’m leaving the country in two days and for a long time, if it doesn’t arrive by then no one will be able to get it back.

Since you’re not making any progress, I’m going to contact the owner of this delivery agency directly.
Tomorrow I’ll go to the police station to file a complaint

I would even make a video on my 76,000 subscribers to tell that story.

Cordially,
NKAMGNA MBETKWE Hélène

Amir B.

5/5

Great customer service and really helpful front desk staff. My documents reached quickly to its destination in Pakistan. Thank you!

Surendra S.

1/5

This company has no sense of responsibility. It does not take any action for the queries made to it. I ordered a Mobile phone from QUICK MOBILE FIX and the phone was sent to my country by this P2P Mailing Ltd. . Die to some reasons I had to return the phone to sender's address which was P2P's address . Now the parcel is kept at PostNL and I've asked P2P so many times to collect the phone from PostNL and send it back to QUICK MOBILE FIX so that they can refund my money . I've mailed P2P a number of times regarding this issue but instead of taking any action and doing what they are requested to do they just keep making excuses . This company must understand it's duty and word for it's customers.