Engage Web - Ellesmere Port

Chris P.

Recently had Engage create a new website for me. They were great, took my basic ideas and created a site with just the right look and feel. Kept up to date all the way through the process and all the contacts I had were professional and friendly. Highly recommended.

Robin F.

I am very disappointed with Engage Web. When I first signed up, Ryan was extremely attentive, making me feel confident that I was making the right decision. As a small business owner, the option to pay in monthly installments over two years, rather than a large upfront cost of £2,500-£3,000, was a significant factor in my decision. I was under the clear impression that at the end of this term, I would fully own the website. At no point was I informed that this was a lease agreement and that I would need to continue paying to retain access to the website.

Since raising my concerns, I have discovered that I am not the only business owner who has experienced this issue, which I find deeply concerning. Transparency in business agreements is crucial, and had this been made clear to me from the outset, I would not have proceeded.

Beyond this, the service I received was below the standard I expected. Despite providing everything required for the website—including photos, templates, brand colors, font choices, wording, calls-to-action (CTAs), and examples—Engage Web still made numerous errors. I have documented 19 instances of mistakes, including incorrect wording, copy-paste errors, duplicate content, missing CTAs, and even a non-functioning contact form. Each time I raised these issues, they were met with polite apologies, primarily from Emily, who handled concerns professionally, but unfortunately, the level of service never really improved.

The most frustrating aspect is that despite all these shortcomings, I am now being asked to pay a large fee to retain the website—one that I essentially designed myself. Given the scale of Engage Web and their team, I expected a far more professional experience.

I would not recommend Engage Web, particularly given that I now know of at least two other small business owners who have experienced the same misleading sales tactics. I strongly urge others to ensure they fully understand the terms before committing to any agreement with this company.

Hartey W. M.

Engage Web are a great company to work with - professional, reliable and always happy to help. They are focused on success and we've seen an increase in traffic to our website since we started working with them.

Maira A.

I really enjoyed attending the Social Media and Content Workshop delivered by Darren and Emily last week. Loved how quickly we dived into the subject, and managed to cover so much in a short period of time. I found it so valuable, insightful and thought-provoking and can highly recommend it for all sized businesses who want to invest in their business and their staff.

Caroline G.

I have had the opportunity to get to know Engageweb over the last few months, having attended some of their workshops, and having been in contact regarding webdesign. The team are professional and friendly, especially Ryan, who has been extremely helpful throughout. Their workshops have been informative and engaging (no pun intended) and any future work I am considering for web design, SEO, content, or marketing, they will be one of the top businesses on my list.

Emma L.

When I started my travel business, I purchased an ‘off the peg’ website which got me going.

I soon realised that to generate more leads and get my audience to experience the right feel for the business, I would need my own website creating.

The difference in a website designed to meet your needs as a business owner is staggering compared to a generic off the peg site.

I can not thank the team at Engage Web enough for bringing my ideas to life so succinctly.

Great team of people to work with, who knew creating an online space could be so straightforward.

Emma

Steven C.

Ive been a client of Engage web for a few years now and I couldn't be more happier with their service.

I wanted a professional website to match our professional service and Engage web delivered exactly that!

www.elysiumhealthandfitness.co.uk

Having been stung with digital marketing agencies in the past, I was always apprehensive when it came down to websites and digital marketing. But I took the advice from my IT guy who recommended Engage web and decided to have my website designed by them.

Not only do I receive an incredible service, its great value, they make the whole process incredibly easy and the entire team is always on hand for support when I need them.

The website performs very well and they have recently been looking after my social media ad management which has been very successful generating new leads, converting new clients and saving me time & stress doing it myself!

Ive attended their SEO workshops which was also very interesting and helpful on how I can do some stuff myself.

Thank you Engage Web for everything you do, I certainly have no intentions going anywhere for my digital marketing.

Steve
Director
Elysium Health & Fitness

Paula C.

We've just had a website created by Engage Web for our networking group, Referral team. We really don't fit the brief of an Engage client because our budget was measly. We agreed to a minimal package with them and expected to receive a very scaled back service as a result. But it never felt like that, and we're really pleased with the final site.

The process was thorough, professional and very well managed. They helped us define exactly what we wanted, pushed us to do some research and planning that was hugely helpful, and they kept us and them on track all the way through.

I will very confidently recommend Engage Web to my clients and network in the future.