Ellie and Bea - Winchester

About Ellie and Bea

Location: Situated at 80 Parchment St, Winchester SO23 8AT, United Kingdom, Ellie and Bea stands out as a premier boutique and fashion accessories store, alongside a jewelry store. Their commitment to providing a personalized shopping experience is evident in their wide range of services including curbside pickup, delivery, and in-store pickup. The store prides itself on being women-owned and offers an inclusive environment with features like a gender-neutral restroom and support for the LGBTQ+ community.

Specialties: The store specializes in offering an exquisite selection of fashion accessories and jewelry. Customers appreciate the attention to detail and the curated selection that caters to diverse tastes.

Contact Information:

Ellie and Bea can be reached at Phone: 1962860008 for inquiries or assistance. The company's dedication to customer service is reflected in their multiple contact options including credit cards, debit cards, and NFC mobile payments for convenience.

Online Presence:

Their website, ellieandbea.co.uk, offers an online shopping experience that mirrors the boutique's welcoming atmosphere. Here, customers can browse through the latest arrivals and favorites, ensuring a seamless transition between online and in-store shopping.

Customer Experience:

Ellie and Bea has garnered a reputation for exceptional customer service, as reflected in the 21 reviews on Google My Business. One particular review highlighted the personalized fitting experience with Raf, who took the time to educate and ensure comfort, making the customer feel valued and cared for. This level of service, combined with their flexible options like same-day delivery, further cements their position as a customer favorite.

Visiting the Store: For those who prefer an in-person shopping experience, Ellie and Bea offers a wheelchair accessible entrance, ensuring all customers can enjoy the boutique's offerings. The store's policy of keeping a size card for future returns demonstrates their commitment to customer convenience.

Other Points of Interest:

• Curbside pickup: Ideal for those who prefer not to enter the store.
• In-store services: Offering additional value with services tailored to enhance the shopping experience.
• Transgender safespace: A welcoming area for transgender customers, fostering an inclusive environment.
• Quick visit: Known for efficient service that respects customers' time.
• Onsite services: Including bra sizing and fit consultations, which have been praised for their thoroughness and care.

Opinions: The average opinion on Google My Business is a highly positive 4.5/5. Customers consistently praise the knowledgeable staff, the quality of products, and the personalized service. One review exemplifies the exceptional experience: a customer felt empowered through a bra sizing session and appreciated the loyalty program that remembers their measurements for future visits. This feedback underscores Ellie and Bea's dedication to not just selling products, but crafting memorable shopping experiences.

Conclusion: Ellie and Bea stands as a beacon of boutique shopping in Winchester, offering a blend of high-quality fashion accessories and jewelry with an uncompromising focus on customer satisfaction. Whether through their knowledgeable staff, inclusive policies, or convenient services, the store ensures that every visit, whether online or in-store, is an enjoyable and rewarding experience.

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👍 Reviews of Ellie and Bea

Lauren P.

5/5

I had a Bra Sizing and Fit with Raf, she is amazing! I learnt so much about how a bra should fit and support. She took so much time and care with me. I was quite nervous about having a fitting as it had been years but she made me feel really comfortable. Plus they keep a card with your size so it makes it easier for returning. I will be a customer for life! 100% Recommend ☺️

Helen H.

5/5

I really struggled to find a bra that fits but Ellie and Bea came to the rescue. The time and effort that they gave me and the bras they found, superb.

At the same time as dealing with me, you also sorted my Ma who also struggled to get a decent bra and was in desperate need if new ones.

Thank you very much for your time, dedication, patience, focus and help in finding such brilliant fitting bras for us both.

Tess H.

5/5

This shop is an absolute gem. Gwen, the owner, is so lovely and really knows about style. Her advice on colours and shapes is spot on and she’s never steered me wrong on any of the many purchases I’ve made. Prepare to leave with a bag of compliment inducing goodies and a big smile on your face having made a new friend. No matter your age of size Ellie & Bea has got you covered. What are you waiting for!

Mark P.

5/5

Just the most beautiful store with beautiful clothing and accessories. Wonderful friendly staff make it a superb customer experience at all times. Simply perfect retail experience 😍

Beccy S.

5/5

Such a beautiful and unique shop! staff members are so friendly, welcoming and made my shopping experience such a pleasure ! They helped me pick out the most gorgeous pieces of jewellery as a present for my mother but couldn't resist buying something for myself as well! I will definitely be back and Ellie & Bea has turned in to one of my go to shops in Winchester.

Marion J.

5/5

How lovely to revisit a small friendly shop and be remember by the lovely ladies who run this beautiful boutique. Gwen knowledge on what colours suit you. To her lovely colleague who advises on accessories to go with the outfit. These ladies customer service next to none. No pressure to buy . Try on different styles , push you out of comfort zone to try something new. Needless to say I came away with an outfit I know I will feel fabulous in .❤️❤️❤️

Varsha A.

5/5

Fantastic ladies boutique! A little hidden gem in the heart of Winchester. The owner, Gwen, is attentive and has a bubbly personality.

Beautiful, trendy clothes and accessories. Excellent customer service. I’d highly recommend a visit, you won’t be disappointed. 🙌🏽👖🧣👗👚

Tina B.

5/5

This shop is really the jewel in Winchester’s crown. Huge variety of styles and price points and amazing friendly and knowledgeable staff. The level of customer care in 5 star all the way