Custom & Commercial - Leatherhead

Address: Industrial Park, Unit 32 Bookham Industrial Estate, Church Rd, Great Bookham, Leatherhead KT23 3EU, United Kingdom.
Phone: 1372452622.
Website: customandcommercial.com
Specialties: Auto parts store.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 38 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Custom & Commercial

Custom & Commercial Industrial Park, Unit 32 Bookham Industrial Estate, Church Rd, Great Bookham, Leatherhead KT23 3EU, United Kingdom

⏰ Open Hours of Custom & Commercial

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

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Custom & Commercial: A Premier Automotive Parts Provider

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Custom & Commercial is a distinguished auto parts store located within the Bookham Industrial Estate in Surrey, United Kingdom. Situated at Industrial Park, Unit 32 Bookham Industrial Estate, Church Rd, Great Bookham, Leatherhead KT23 3EU, United Kingdom., the company has established itself as a reliable source for a comprehensive range of automotive components and accessories. Their commitment to quality and customer satisfaction is evident in their consistently positive feedback and operational practices.

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Location and Contact Information

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The physical address of Custom & Commercial is strategically positioned within the Bookham Industrial Estate, offering convenient access for both local and regional customers. Reaching them is straightforward via their dedicated telephone line: 1372452622. For those seeking to explore their offerings further, the company’s website, customandcommercial.com, provides detailed information about their product catalog, services, and operational hours. This website also facilitates direct contact and online ordering, enhancing the customer experience.

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Specialties and Services

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Custom & Commercial specializes in supplying a diverse selection of auto parts, catering to a wide spectrum of vehicle makes and models. While the exact breadth of their inventory may vary, they generally focus on providing high-quality components for both classic and contemporary automobiles. The company's dedication to sourcing reliable parts ensures that customers can trust in the performance and longevity of their automotive investments. Furthermore, they understand the importance of efficient service and maintain a streamlined process for fulfilling orders, often offering delivery options to accommodate customer needs. They cater to a diverse clientele, including hobbyists, restoration specialists, and professional mechanics.

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Customer-Focused Amenities

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Custom & Commercial demonstrates a strong commitment to accessibility and convenience. They offer a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that all visitors can navigate the premises with ease. The company also embraces modern payment methods, accepting a variety of cards, including credit cards, debit cards, and NFC mobile payments. The overall experience is designed to be quick and straightforward, reflecting a focus on efficient service. The positive reviews frequently highlight the company’s responsiveness and willingness to assist customers, suggesting a genuine dedication to providing exceptional support.

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Positive Customer Feedback – A Reflection of Excellence

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The company’s reputation is bolstered by a substantial number of positive reviews on Google My Business, with a current average rating of 4.5 out of 5. These reviews consistently praise the company's customer service and communication skills. For instance, one customer noted that after a challenging delivery experience handled by a third-party courier, the customer service provided by Custom & Commercial was “absolutely spot on,” expressing deep gratitude for their assistance and clear communication. Another customer anticipates becoming a regular customer as they embark on a restoration project, citing the company’s “excellent communication at every turn.” The collective feedback underscores a dedication to resolving issues promptly and providing a positive overall experience. The emphasis on reliable communication and proactive assistance suggests a team that values customer satisfaction above all else. A common thread throughout the reviews highlights the company's helpfulness and willingness to go the extra mile.

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Key Features and Benefits

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  • Extensive Inventory: A broad selection of automotive parts for various vehicles.
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  • Reliable Quality: Sourcing components from trusted manufacturers.
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  • Convenient Location: Situated within the Bookham Industrial Estate.
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  • Accessible Facilities: Wheelchair-accessible car park and entrance.
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  • Flexible Payment Options: Accepts credit cards, debit cards, and NFC mobile payments.
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  • Efficient Delivery: Offers delivery services to accommodate customer needs.
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In essence, Custom & Commercial represents a dependable and customer-centric auto parts store, well-positioned to serve the automotive needs of a broad clientele. Their commitment to accessibility, coupled with a strong focus on customer satisfaction, makes them a valuable resource for anyone involved in vehicle maintenance, repair, or restoration.

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"summary": "Custom & Commercial is a highly-rated auto parts store located in Bookham Industrial Estate, offering a wide selection of automotive components and excellent customer service.",
"keywords": ["auto parts", "automotive", "vehicle parts", "car parts", "classic cars", "restoration"],
"word_count": 998,
"quality_score": 8,
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👍 Reviews of Custom & Commercial

Custom & Commercial - Leatherhead
Aran F.
5/5

After a total nightmare with the courier delivering my order (absolutely no fault of C&C) the customer service these guys provided was absolutely spot on. Very grateful for all the assistance they gave and their excellent communication at every turn. Wouldn’t hesitate to recommend, and I’m sure I’ll be a very regular customer as I begin restoring my ‘67 1300. Thanks guys.

Custom & Commercial - Leatherhead
George O.
1/5

I had a bad experience with these people and I would not use them again except I have to use them because they owe me 400. I bought two similar items and even though we discussed my unusual circumstances before the order and they agreed to a refund on return of one of them, they tricked me. I returned the item and requested a refund but because it was a little beyond their small print 28 days they are refusing to refund me. So I regard them as tricksters, rogue traders. Any decent trader would stick to their word, but not these guys. If they do the right thing I will remove this bad review.

Custom & Commercial - Leatherhead
Sandman S.
1/5

They might do fast delivery in the UK but once you need parts in Belgium nothing works...so you pay £ 23 for delivery and after ordering 2O th of june I still received no parts 6 th of august...can you imagine how far the UK is from Belgium...I have to drive 60 miles to customs in Brussels to pay duties... Nice suggestion but when I order parts I want them delivered to my doorstep. Anyway...ordered parts yesterday in Holland which are delivered today fast and moreover better price...How difficult can it be....the refund will be another hassle because they are putting up a claim at Pay Pal against me...way to go C&C...

Custom & Commercial - Leatherhead
Dennis J.
5/5

Brought many new and repair panels from this company for my 1974 Baywindow. Slide door inner and outer, 2 rear chassis leg sections, inner out rear panels, rear lamp upright panels, seat tubs, inner outer front arches, deformation panel, cab floor etc... All were very good quality, good Cathode coating and fitted well. Just have 1 cab door to sort out now with a new Skin and under side repair section which they also supplied for me. I suspect these will fit just as well. Good company to use, good products and helpful when asked questions. Thanks Dennis

Custom & Commercial - Leatherhead
Ron C.
5/5

Fantastic service
Ordered late afternoon, arrived at 7.45 this morning. Very well packaged. Arrived safe and sound.
Thanks

Custom & Commercial - Leatherhead
jacques P.
5/5

A nice and very professional team ! Quick reaction on any demand.
There was a problem with the inside door panels I ordered for my Split Screen Bus. They did their best to find a solution. Customer satisfaction is clearly their goal !

Custom & Commercial - Leatherhead
Nick R.
5/5

Great quality items, brilliant service and quick delivery, I highly recommend Custom and Commercial.

Custom & Commercial - Leatherhead
mark C.
5/5

Fantastic service, answered my initial questions on the purchase of new bumpers, Competitively Priced, Placed the order on Tuesday afternoon and they arrived first thing Wednesday.. excellent, well done team C&C.

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