Co-op Food - Hoo - Main Road - Rochester

Okay, here’s a detailed overview of Co-op Food – Hoo, designed to be a helpful resource for potential customers, presented in a formal and approachable style:

Co-op Food – Hoo: A Convenient Grocery Option

For individuals and families residing in the Hoo area of Rochester, Kent, Co-op Food – Hoo, located at 11-13 Main Rd, Hoo, Rochester ME3 9AA, United Kingdom, offers a convenient and reliable source for everyday grocery needs. This store is a subsidiary of the larger Co-op retail network, known for its commitment to community involvement and ethical practices. It’s a valued part of the local landscape and consistently strives to provide a positive shopping experience.

Location and Accessibility

The store’s location on Main Road in Hoo ensures easy access for residents. Situated in a well-connected area, it benefits from good visibility and ample parking. Accessibility is a key consideration; the store boasts a wheelchair accessible entrance, demonstrating a commitment to inclusivity. The store’s address is clearly displayed on their website and through online mapping services, making it simple to locate.

Specialties and Services

Co-op Food – Hoo operates primarily as a convenience store, focusing on providing a broad selection of essential grocery items. Customers can expect to find fresh produce, pantry staples, frozen goods, and a range of ready-to-eat meals. Notably, the store offers same-day delivery, catering to busy schedules and those who prefer the ease of home delivery. Furthermore, they provide prepared foods, adding to the convenience for shoppers looking for a quick meal option. Payment options are plentiful, including credit cards, debit cards, and NFC mobile payments, ensuring a seamless transaction process.

Key Features & Information

• Phone: 1634250347
• Website: coop.co.uk
• Google My Business Reviews: 34 reviews with an average rating of 3.9/5

Beyond the core offerings, Co-op Food – Hoo provides additional services to enhance the shopping experience. In-store shopping is readily available, and they also offer delivery services for those unable to visit the store directly. The shelves are generally reported to be well-stocked, with a high percentage of products available (approximately 99% of the time), suggesting a reliable supply chain.

Customer Perception – A Positive Outlook

Initial indications suggest a strong level of customer satisfaction. The store is frequently praised for its friendly and helpful staff, who are often described as going above and beyond to assist customers – a marked contrast to some other local convenience stores. The pricing is considered competitive, and the store's commitment to stock levels is also a notable advantage. The substantial number of positive Google My Business reviews (34 with an average rating of 3.9/5) further reinforces this positive sentiment.

Conclusion & Recommendation

Co-op Food – Hoo presents itself as a dependable and customer-focused convenience store. Its convenient location, diverse range of products, and commitment to accessibility make it a valuable asset to the Hoo community. To explore the full range of products, delivery options, and current promotions, we strongly recommend visiting the store’s website: coop.co.uk. Contacting them directly through their website is the best way to stay informed about their offerings and services.

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👍 Reviews of Co-op Food - Hoo - Main Road

king S.

1/5

Not a bad shop , one thing I would say is they really need to get on tills when it's busy .
The amount of times of stood in the queue 10/15 mins and you have one person on the till and 2 stacking shelves

Sue H.

5/5

Fab staff go out of there way to help unlike the other local convenience store.
prices are good shelves 99% of time fully stocked

S D.

1/5

Dont know why they have 3 tills, everytime i come in here there is only ever 1 open & a queue to the back of the shop.. just get rid of the other 2 & put a self service point in

James C.

1/5

Rude and unprofessional staff. If you have any questions don’t bother asking as they will just be sarcastic and unhelpful about it.

mike H.

4/5

Small Co-op with reasonable stock, items cost slightly more than 'in town' branches, but use it frequently. Spar supermarket nearby, has the village post office and is somewhat larger, but some items there, are expensive, and are not the best prices in the village. Co-op is my preferred stop for small items in the village.
Shop just updated (02/17), more attractive layout, a little less 'claustrophobic', still a better selection than the competition across the road

Andrew T.

1/5

Complained about a member of staff and a female counter part thought it would be best to mock me. Big mistake as I would advise anyone who will listen against your unprofessional approach. Shame after being excellent after 4 years !

VINCENT T.

1/5

If your Hoo website states you open at 6am on a Sunday, either Open at 6am or update your site opening times. You cannot expect people to walk or drive to your store based on your opening times, just to find it CLOSED. Disgusting. Updating times on a website takes minutes and saves lots of unnecessary travelling to a Closed store.

Sophia L.

5/5

Staff are amazing always helping and doing local charity work. Lots of products on offer and a clean store