Consortium Education - Nottingham

Consortium Education, located at Building 1 Heyworth Rd, Hucknall, Nottingham NG15 6XJ, United Kingdom, is a highly recommended educational supply store and warehouse with a wide range of products and services catering to the needs of educational institutions across the United Kingdom. The company's commitment to providing top-quality educational resources has earned them a solid reputation in the industry.

With a phone number of 8002986239 and a user-friendly website, customers can easily reach out to them for inquiries, special orders, and information about their latest products and promotions. Their website is well-designed and easy to navigate, providing comprehensive details about their specialties, location, and other essential information.

The company specializes in educational supply store and warehouse services, offering a diverse range of products such as textbooks, stationery, furniture, and other educational materials. They also cater to bulk orders and provide delivery services, ensuring that schools and educational establishments receive their supplies promptly and efficiently.

Consortium Education places great emphasis on accessibility and convenience for their customers. They offer wheelchair accessible parking lot at their premises, making it easy for disabled individuals and those with limited mobility to access their services. The company also provides delivery services, ensuring that customers can receive their orders directly at their doorstep.

With a total of 11 reviews on Google My Business, Consortium Education has garnered mixed opinions from their customers. The average rating for the company is 1/5, indicating that there may be some areas that require improvement in terms of customer satisfaction and product quality. However, it is essential to consider that individual experiences may vary, and the company should be given an opportunity to address any concerns raised by their customers.

👍 Reviews of Consortium Education

Elizabeth J.

1/5

Basically just stolen my money at this point. Almost a month and no delivery - and everyone I speak to are shockingly bad at customer service - fobbed off and still never sent out - then when you chase they say it’s still waiting to be picked? Do they just have one person working in the warehouse (I’ve ordered 1 item!)? Everyone I’ve spoken to has been very dismissive (some training on how to be decent humans as well as how to do their jobs would be a good plan)… and managers? 2 options - there either are none or they do nothing - as still not had a call back. Even tried emailing the sales manager who I saw had responded once on here but I have had no response!
Wish I’d have read the legitimate reviews on google rather than trusting the clearly fake ones on the website 🙁 lesson learnt.
If no response today I’ll have no option to report the company to trading standards for being a scam.

Lynn B.

1/5

I'll start by saying that The Consortium used to be a great place to deal with and I have used them for years with no problems. However... my recent experience has been nothing short of diabolical. It's now the end of May and I've been waiting for my order since before Easter. There has been no correspondence whatsoever and the poor girl on the end of the phone cannot answer my questions. When I asked to speak to a manager, I was told they all go home at 3! They have blamed everything from the new website, to the warehouse to the delivery company yet can't even tell me whether my order has been dispatched. Apparently I can't get a refund as I haven't waited long enough! Never again.

James C.

1/5

Used to use this company a lot but they have now fallen to pieces. Next day delivery on my order is now going to be potentially a couple of months and that was for items in stock! I believe this company will fold with this level of service so make sure you cancel any orders with them to avoid loosing money

Liz

1/5

Absolutely shocking company and customer service! Service used to be ‘okay’ and now they blame everything on a system update which has been happening for months. Unable to check any orders/account info. Have recently been receiving huge orders that I haven’t even placed. Wasting my time having to call them (receive NO apologies) and send items back. The whole situation is unprofessional, a joke & they don’t seem to care! Avoid!!

Tommy G.

1/5

This used to be my go-to supplier as it delivered the correct items the following day. Since their update I no longer receive the items I ordered - infuriating if, as a teacher, my lesson depended on them. I would absolutely not recommend this company.

Nidal A.

1/5

Absolutely pathetic. Worst customer service ever received. Utterly diabolical. Take too long to deal with any queries, are a nuisance to handle, far too slow with picking up phones, never respond to emails, I requested for new account details and 2 months later am still waiting despite being told twice after following up with them "don't worry we are sorting it, our team will deal with very soon, they are usually quick to do so". Clearly not. Do not shop here at all costs. Doesn't ever deserve 1 star!

Bourton P.

1/5

Poor customer service, high prices and lack of availability! Deliveries never arrive and online orders sit in the system.

Karen M.

1/5

Shocking service.
Ordered in July and still can’t give me any information. Do not order from this company.