Chocolate Lodge - East Grinstead

Address: Shop 1, Chocolate Lodge, 18 High St, East Grinstead RH19 3AW, United Kingdom.
Phone: 1342488299.
Website: chocolate-lodge.co.uk.
Specialties: Chocolate shop, Bridal shop, Candy store, E-commerce service.
Other points of interest: Delivery, Credit cards, Credit cards.
Opinions: This company has 23 reviews on Google My Business.
Average opinion: 4.4/5.

Location of Chocolate Lodge

1342488299

The Chocolate Lodge, located at Address: Shop 1, Chocolate Lodge, 18 High St, East Grinstead RH19 3AW, United Kingdom, is a must-visit destination for chocolate lovers, bridal enthusiasts, and candy fanatics alike. With a wide array of services, this unique establishment is also equipped with an e-commerce platform, making it accessible to customers from all around the world.

Upon entering the Chocolate Lodge, you will be greeted by the enticing aroma of fresh chocolate, tempting you to explore the assortment of chocolate goodies available. As a chocolate shop, the Chocolate Lodge specializes in a variety of chocolate products, from classic milk and dark chocolates to exotic flavors that will surely satisfy your sweet tooth.

In addition to being a chocolate shop, the Chocolate Lodge is also a bridal shop. Here, brides-to-be can find a selection of elegant wedding-related items, such as chocolate centerpieces, bombonieres, and chocolate wedding cakes. The Chocolate Lodge's bridal services provide a unique and delicious touch to any wedding celebration.

Furthermore, the Chocolate Lodge is a candy store, offering an assortment of candies that will bring back childhood memories. From traditional sweets to the latest candy trends, the Chocolate Lodge has something for everyone.

Another key feature of the Chocolate Lodge is its e-commerce service. This allows customers to shop from the comfort of their own homes and have their purchases delivered right to their doorsteps. The e-commerce platform offers the same wide range of products as the physical store, ensuring that everyone can enjoy the Chocolate Lodge's offerings.

The Chocolate Lodge accepts credit cards for in-store and online transactions, making it convenient for customers to make purchases. They also offer delivery services, allowing customers to receive their orders without leaving their homes.

With 23 reviews on Google My Business, the Chocolate Lodge has an impressive average opinion rating of 4.4/5. This speaks volumes about the quality of their products and services, as well as their commitment to customer satisfaction.

Reviews of Chocolate Lodge

Ayesha Al-Jalili

4/5

Ordered online a chocolate motorbike for my chocolate & bike mad colleague as a leaving present. It turned up in time & was perfect for a whimsical fun last day gift. Communication was great.

Kathryn Hibberd-Little

5/5

I ordered some boxes of local, handmade chocolate for Christmas in 2016 for family gifts and everyone said they were absolutely delicious. Since then I've ordered from Chocolate Lodge countless times. They have such a wide and varied range that there is something for everyone and every occasion. I've commissioned them for a range of different themed gifts, including Doctor Who (which they loved!), Christmas and delicious caramel filled chocolates. I have also ordered from their commercial range for use at my own small business.
The quality is excellent, they taste delicious and are freshly (and expertly) prepared. Their service is brilliant, very understanding and helpful - and delivered locally too!
Highly, highly recommended, especially if you have a wedding or event.

Tricia Cloud

5/5

I ordered several items as gifts from The Chocolate Lodge. The items were beautifully made and wrapped and came swiftly in sturdy packaging. Unfortunately I didn’t get to try any of the Chocolate but my family (some of which are famously fussy) raved about it, they said it was an excellent quality delicious treat.
Good service all round and great value for money especially if you want something a bit different

Daniel Clegg

1/5

Ordered a last minute Christmas present for my partner and delivery meant the item should of arrived on Christmas Eve which I was unsure about. The item didn’t arrive so I gave them the benefit of the doubt due to the Christmas postal rush but on the 5th Jan the item still hadn’t shown up. I emailed them asking where the item was and looking for an update. Nearly 2 weeks on I have had no response. Unfortunately I have now seen that others have had the same experience with one saying that Chocolate Lodge have now blocked them on Facebook. Will we ever get our money back, a response or even better, the item! I would seriously avoid no matter how good their stuff looks! Such a shame.

UPDATE

I have now been contacted and refunded. They had a machine go down in December along with a member of staff due to COVID. Happy it has all been resolved but in future a bit of communication would of been appreciated. I will consider giving them a second go next time.

Karen Gregory

5/5

I ordered some chocolate bombs for gifts for family to give on Christmas Eve, they came beautifully wrapped in gift boxes tied with ribbon.
I had to open one to look at the bombs and the smell of delicious chocolate is breathtaking they are amazing, I’m sorry I won’t be tasting one myself.
Thankyou Catherine great service I will definitely be recommending you and ordering again. Xx

Enid Hampson

5/5

First time ordering from Chocolate Lodge, so pleased with my order. communication and delivery excellent.

Lynn Ray

5/5

I have just received a chocolate chess set and board to put on a birthday cake. I have to say that the customer service is excellent from making the initial enquiry to taking delivery of the set today. All the items are extremely well made and I would like to thank Rob and his wife for all their help.

Paul Harrington

4/5

The chocolates arrived well packaged and presented. They were very creamy, but not overly sweet, and were of a good quality. Thank you