Chloe's Jewellers & Repairs - Wisbech

Address: 25 High St, Wisbech PE13 1DE, United Kingdom.
Phone: 1945582436.
Website: chloesjewellers.co.uk
Specialties: Jewelry store, Jewelry repair service.
Other points of interest: In-store pickup, In-store shopping, Delivery, Same-day delivery, Repair services, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 34 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Chloe's Jewellers & Repairs

Chloe's Jewellers & Repairs 25 High St, Wisbech PE13 1DE, United Kingdom

⏰ Open Hours of Chloe's Jewellers & Repairs

  • Monday: 9 a.m.–4:30 p.m.
  • Tuesday: 9 a.m.–4:30 p.m.
  • Wednesday: 9 a.m.–4:30 p.m.
  • Thursday: 9 a.m.–4:30 p.m.
  • Friday: 9 a.m.–4:30 p.m.
  • Saturday: 9 a.m.–4:30 p.m.
  • Sunday: Closed

Chloe's Jewellers & Repairs

Chloe's Jewellers & Repairs is a reputable jewelry store and repair service located at 25 High St, Wisbech PE13 1DE, United Kingdom. Established with a commitment to quality and customer satisfaction, they offer a wide range of services and products for their clients.

SPECIALTIES:

  • Jewelry store
  • Jewelry repair service

In addition to their main services, Chloe's Jewellers & Repairs also provides in-store pickup, in-store shopping, delivery, same-day delivery, and various repair services. They cater to customers who prioritize convenience and swift service. The store is well-equipped to handle quick visits, and accepts multiple payment methods, including credit cards, debit cards, NFC mobile payments, and credit cards.

With an impressive 4.2/5 average opinion based on 34 reviews on Google My Business, Chloe's Jewellers & Repairs has earned a strong reputation for the quality of their products and services.

ADDRESS: 25 High St, Wisbech PE13 1DE, United Kingdom
PHONE: 1945582436
WEBSITE: chloesjewellers.co.uk

👍 Reviews of Chloe's Jewellers & Repairs

Chloe's Jewellers & Repairs - Wisbech
Egle K.
1/5

I took a silver earring that had a broken stud to be repaired. When I came to pick up the repaired earring and paid £12 I noticed that the earring stone was completely crushed and the silver top was scratched. The employee promised she would send it back and fix everything as it was, I was promised a new stone replacement. When I came the next time, I saw that the same crushed stone was left, only slightly polished. Then they told me they would send it back to be processed. I came for the third time to pick up the earring, but even with the naked eye it was obvious that it was arranged in poor quality. It was again promised to handle it further.
After the fourth visit, I was again dissatisfied, because it is clear that the stone was not adjusted as it was originally. However, I took the piercing because I don't have any more patience and I don't want to waste time, because it's so clear that they won't be able to fix what they themselves have damaged. All this took more than 2 months during which I experienced a lot of stress.
I think a serious company would have simply admitted their mistake, covered the value of the product and refunded the money for fixing the stud (because once the earring itself is damaged, the stud is no longer relevant).
I don't want to have anything to do with them anymore and I don't recommend them to anyone.

Chloe's Jewellers & Repairs - Wisbech
James B.
5/5

The lady Pamela who served me was super polite and professional. The service was swift and efficient.

Thanks again.

Chloe's Jewellers & Repairs - Wisbech
Kim G.
1/5

Warning don't use.

Needed 3 rings re-rhoduim, one of them needed a repair of one stone.
Got told be ready in roughly 3 weeks. And Needed a qoute for missing Stone.
Less then 24 hours get a call to tell me that my rings where ready to pick up.
I told the ladie I was a little confused as I was waiting for a qoute and how could it be so quick to re-rhodium the 2 rings. She told me that they are sent up to St Ives brunch that its not far away, it doesnt take long to do. I have had all my ring re-rhduim lots of times and it has never been this quick. I can understand why now! I was then given a qoute for the repair and I told them, I'll pick them all up together when the repair had been done.
When i collected my rings, they didn't look like they even had been done. They were scratched up and still yellow. The ring that Needed the repair had sharp edgings, it felt like super glue was left on it and hadn't even had the re-rhodium done.
They were then sent back all together to be replated and the repaired one some filing to make smooth.
On arriving today to collect all 3, they were all still yellow, but by this point I was just happy i got the rings back and it didn't feel sharp edges anymore. I thought oh well there still yellow but if that's the best they can do, I just won't go back next year to get them plated. But then after wearing all for 3 hours the stone come out again. When returning to the shop I ask if they could just refund me the £75 for the repair, and I'll go somewhere else, i didnt even moan that they were still yellow. I was told there policy was that they couldn't refund me the £75 but could fix it again. Im £260 down and my rings look the same the day i walked in there. I could not let them touch my rings again so If your reading this don't let them touch your either. Go somewhere that look after your rings because choles jewellers do not.

Chloe's Jewellers & Repairs - Wisbech
Ian B.
5/5

This is a must visit shop for beautiful gifts and repairs. You just couldnt find more friendly helpful staff anywhere.
In my opinion all the ladies who work in the store bend over backwards to help what ever the request.
I would certainly highly recommend that you visit chloes for the perfect gift.
Thanks for all your help ladies during 2024 and Merry Christmas to you all.

Chloe's Jewellers & Repairs - Wisbech
Charlie W.
5/5

Good service and always willing to help with fair prices 👍

Chloe's Jewellers & Repairs - Wisbech
Kim T.
5/5

I purchased some beautiful gold and diamond earrings which were very reasonably priced, also had lots of items cleaned, again a very reasonable price.
I've been in many time just to browse and the staff are always happy to chat and are never tying to push sales leaving me feeling happy to return.

Chloe's Jewellers & Repairs - Wisbech
Helen C.
5/5

Very pleased with the service I received. Staff helpful and pleasant. Sold some unwanted jewellery and had some jewellery repaired. Happy customer and would definitely visit again.

Chloe's Jewellers & Repairs - Wisbech
Amanda L.
1/5

I took a watch in to have a new battery. Being a waterproof one I would of expected it to be sealed as it was before they took the back off and put back together. First time in the water it filled up and took the whole holiday of 2 weeks to dry out. I went in the shop today to ask why this was and she told me that I should of said it was waterproof and they would of sent it away to be sealed. No apology just ignored me .didn't give a care. I have 6 watches I was willing to take in for battery's but honestly would not enter that shop again.very dissatisfied and now having to pay again for it to be repaired.

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