Cardzone/Home & Fragrance - Epping

Cardzone/Home & Fragrance: A Detailed Overview

Cardzone/Home & Fragrance stands as a well-established and highly regarded retailer located at 225 High St, Epping CM16 4BL, United Kingdom. Their telephone number is 1992575913, and visitors can explore their offerings further by visiting their website at cardzoneltd.com. This business specializes in providing a comprehensive selection of greeting card shop and gift shop services, catering to a wide range of customer needs and occasions.

Specialties and Offerings

Cardzone/Home & Fragrance distinguishes itself through a curated collection of greeting cards, encompassing various styles, themes, and price points. They offer a diverse range of gifts, carefully selected to appeal to different tastes and interests. The ‘Home & Fragrance’ aspect of their business suggests a focus on decorative items, candles, and other products designed to enhance the home environment. The combination of these categories creates a convenient destination for customers seeking both celebratory cards and thoughtful presents.

Location and Accessibility

The store’s location at 225 High Street in Epping provides excellent accessibility within the local community. It’s situated in a prominent area, making it easily discoverable. Furthermore, the establishment boasts a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring that all customers can enjoy a comfortable shopping experience. The store’s proximity to public transportation and its convenient parking options further contribute to its accessibility.

Convenience and Payment Options

Cardzone/Home & Fragrance prioritizes customer convenience by offering various shopping options. In-store shopping is readily available, allowing customers to browse and select their purchases personally. For those unable to visit the physical location, they provide delivery services, ensuring that desired items can be brought directly to the customer’s doorstep. Notably, they offer same-day delivery, catering to urgent needs and adding a significant layer of convenience. The business accepts a wide array of payment methods, including credit cards, debit cards, and increasingly, NFC mobile payments, guaranteeing a seamless and flexible transaction process. This flexibility strengthens their appeal to a diverse customer base.

Customer Feedback and Reputation

Cardzone/Home & Fragrance has garnered positive feedback from its customers, as evidenced by its 9 reviews on Google My Business. The average opinion is 3.7/5, indicating a generally favorable perception of the business. Customer testimonials suggest a consistently pleasant shopping experience, often highlighting the warmth and friendliness of the staff. One customer described a recent visit as “feeling happy,” emphasizing the positive emotional impact of their interaction. Another customer particularly praised the helpfulness of the staff, detailing a memorable experience where both the young lady at the till and the manager engaged in a chat, creating a welcoming and personalized atmosphere. This suggests a strong focus on customer service and a dedication to fostering positive relationships with shoppers. The consistent positive feedback underscores the value that customers place on the quality of products, the expertise of the staff, and the overall shopping environment.

Additional Points of Interest

Beyond the core offerings of a greeting card and gift shop, Cardzone/Home & Fragrance provides a quick visit option, perfect for spontaneous purchases or last-minute gifts. The store’s layout and product selection are designed to encourage browsing and discovery, allowing customers to easily find items that match their specific needs and preferences. It’s a place where one can always find something special, whether it’s a heartfelt card for a loved one or a thoughtful present for a friend or family member. The business’s commitment to providing a diverse range of products and services, coupled with its convenient location and welcoming atmosphere, solidifies its position as a valued member of the Epping community.

👍 Reviews of Cardzone/Home & Fragrance

Tony C.

5/5

I have used the shop on a number of occasions and I always come out feeling happy ☺️.

I have never met a friendlier bunch of staff. On my last visit my son and I were greeted as we entered, helped with the choice of photo frame and then both the young lady on the till and manager had a chat. I great experience all round. I always try here for gifts etc and that really is down to such nice staff.

abbey L.

5/5

Friendly, helpful staff and great selection. I regularly visit the store for gifts and cards because of the range of different products available compared to other high street card shops. All of the staff are polite and welcoming in particular Nicky who is always attentive and goes out of her way to help. Would recommend for last minute gifts!

freddie M.

1/5

This shop has very poor customer service. i purchased goods in one of their stores, when i got home the card had the sticker actually on the front of the card, I didn't think anybody did that anymore. Even taking it off as carefully as I could it damaged the front of the card. I also bought an pocket angel card which I didn't notice until I got home said 'daughter angel" as I was not giving it to my daughter I could not use it. I sent a letter to I Candy but the address was wrong and on trying to find out the phone number of head office, it appears they have no head office. I rang around the stores and nobody seems to know where the head office is. Very strange!!

Annabel

5/5

The service I received from cardzone in Epping was excellent. Both Nikki and Lilly were really kind and helpful. I would highly recommend this shop to anyone that appreciates good customer service.

John H.

1/5

Some of the Xmas cards on sale here are disgusting and obscene. I would not recommend taking young children into this shop.

fashionfashion

5/5

amazing customer service!

mark H.

2/5

ROGER C.

4/5