Bone Idle Pets Supplies - Durham

Bone Idle Pets Supplies: A Premier Pet Supply Destination

For pet owners seeking a reliable and comprehensive source for their animal companions, Bone Idle Pets Supplies stands as a distinguished establishment. Located at 27 Front St, Langley Park, Durham DH7 9SD, United Kingdom, this dedicated pet supply store has garnered a strong reputation for its extensive inventory, personalized service, and commitment to meeting the diverse needs of pets and their guardians. The phone number is 7779651334, and the website is boneidlepets.com. It’s designed to be a quick and easy visit, offering a range of convenient payment options including credit and debit cards, as well as NFC mobile payments.

Specialties and Product Range

Bone Idle Pets Supplies specializes in providing a wide array of pet supplies, catering to various animal species and life stages. The store’s inventory is carefully curated to include high-quality food, treats, grooming products, toys, bedding, and essential accessories. Notably, the store is renowned for carrying specific dog food brands that are not readily available elsewhere, offering a valuable service to discerning pet owners. This dedication to sourcing specialized products is a key differentiator, reflecting a deep understanding of pet nutritional needs and preferences. Furthermore, the store maintains a substantial stock, promptly fulfilling requests and securing items not currently in stock for customers.

Location and Accessibility

The store’s address, 27 Front St, Langley Park, Durham DH7 9SD, United Kingdom, places it within a convenient location for residents of Durham and surrounding areas. It’s designed for a quick visit, making it a practical choice for busy pet owners. Bone Idle Pets Supplies prioritizes accessibility for all customers, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot. These features underscore a commitment to inclusivity and ensuring that everyone can easily access the store’s offerings.

Customer Service and Delivery

Customer satisfaction is paramount at Bone Idle Pets Supplies. The staff is consistently praised for their helpfulness, friendliness, and expertise. Paul, the owner, is frequently highlighted for his dedication to providing exceptional service and advice. Customers consistently report positive interactions, emphasizing the knowledgeable and approachable nature of the team. Beyond the in-store experience, delivery services are readily available, further enhancing convenience for clients. This service, coupled with the store’s ability to procure hard-to-find items, demonstrates a proactive approach to meeting customer requirements. The store’s responsiveness and willingness to go the extra mile have cultivated a loyal customer base.

Payment Options

Bone Idle Pets Supplies accepts a variety of payment methods to accommodate customer preferences. Credit cards, debit cards, and NFC mobile payments are all readily accepted, ensuring a seamless and secure checkout process. This flexibility in payment options contributes to a positive and convenient shopping experience.

Reviews and Reputation

The company boasts an impressive average opinion of 4.9/5 based on 38 reviews on Google My Business. These reviews consistently highlight the store’s positive attributes, including the knowledgeable staff, extensive product selection, and convenient delivery service. The overwhelmingly positive feedback reflects the commitment to quality and customer satisfaction. The frequent mention of Paul’s assistance reinforces the personal touch that distinguishes Bone Idle Pets Supplies from larger, less attentive retailers.

Key Features Summary

• Extensive Inventory: A wide selection of pet supplies for various needs.
• Specialized Dog Food: Carries unique dog food brands unavailable elsewhere.
• Convenient Location: Situated in a accessible area of Durham.
• Accessibility: Wheelchair accessible entrance and parking.
• Delivery Service: Offers local delivery for added convenience.
• Multiple Payment Options: Accepts credit, debit cards, and NFC mobile payments.

Bone Idle Pets Supplies is more than just a pet supply store; it’s a trusted partner for pet owners seeking quality products, reliable service, and a welcoming atmosphere. Its commitment to accessibility, convenience, and customer satisfaction solidifies its position as a premier destination for all pet-related needs.

👍 Reviews of Bone Idle Pets Supplies

Sarah J.

5/5

Paul always has what we need. His shop is the only one that sells the dog food we use, otherwise I have to buy straight from the company. Lovely man

Carol A.

5/5

Paul the owner is very helpful and has just about everything you could need for your pet. Friendly service and advice.

Nicola J.

5/5

Very helpful and friendly service. Stock a wide range of pet supplies, and if they don't have it in stock, they will get it for you. Also do free local delivery.

Lory R.

5/5

Love this little pet shop.
The staff are really friendly and the owner is very knowledgeable.
There's a huge variety of pet food and treats, if they don't have what you're looking for, just ask and they will try to get it in for you!
There are also lots of pet essentials and accessories such as beds, harnesses, leads, toys and even some outfits.
My dogs love the black pudding sticks from here.

Justin L.

5/5

Superb pet shop, has everything you might need, over 11,000 products, great for raw food and treats! Highly recommend.

Heather L.

5/5

Very helpful guy in the shop. Has loads of pet supplies and always gives our dog a treat! Besides anything else, it's good to be able to shop local.

Kirk T.

5/5

Excellent range of product and very friendly owner

Anthony C.

5/5

Nice shop with a good stock and fair prices. The owners are friendly and very helpful