Blackwood IT Limited - Wolverhampton

Introduction to Blackwood IT Limited

Blackwood IT Limited is a highly regarded IT support and solutions provider based in Wolverhampton, United Kingdom. Situated at Unit 5, Blackwood IT Limited, Newton Court, Pendeford Business Park, Pendeford, Wolverhampton WV9 5HB, the company offers a comprehensive suite of services designed to meet the diverse technological needs of businesses and individuals. With a dedicated team and a commitment to exceptional customer service, Blackwood IT has established itself as a reliable partner in the digital landscape. Their phone number is 1902711777, and their website is blackwoodit.co.uk. The company prides itself on its responsiveness and ability to deliver tailored solutions, often going above and beyond to accommodate specific client requirements.

Services Offered and Specializations

While specific details regarding their specialties are not explicitly listed, Blackwood IT’s consistent positive feedback and demonstrated adaptability suggest a broad skillset. They appear to excel in providing proactive IT support, particularly in areas demanding specialized knowledge. The company’s willingness to assist clients through challenging certifications, such as Cyber Essentials, highlights their expertise in cybersecurity and compliance. Furthermore, their commitment to rapid response times and issue resolution indicates a strong operational capability. It’s reasonable to assume they offer a range of services including but not limited to network maintenance, hardware and software support, data backup and recovery, and cybersecurity solutions. Their ability to address needs outside of their core offerings demonstrates a flexible and customer-centric approach.

Location and Accessibility

Blackwood IT’s location within Pendeford Business Park provides a professional and accessible environment. The address is Unit 5, Blackwood IT Limited, Newton Court, Pendeford Business Park, Pendeford, Wolverhampton WV9 5HB, United Kingdom. The company is committed to inclusivity and accessibility, boasting features such as a wheelchair-accessible car park and a wheelchair-accessible entrance. Appointments are required, reinforcing a structured and organized approach to client interactions. This meticulous attention to detail further underscores their dedication to providing a seamless and comfortable experience for all clients.

Customer Feedback and Reputation

The company’s reputation is consistently positive, as evidenced by its impressive Average opinion: 5/5 rating on Google My Business, with a total of 21 reviews. These reviews consistently praise the level of support provided, highlighting the team’s responsiveness, problem-solving skills, and willingness to go the extra mile. One particularly insightful comment emphasizes the team’s dedication, stating: “I could not have been more impressed by the level of support provided by Blackwood IT. They were recommended to support us throughout our Cyber Essentials qualifications and could not have been more helpful, especially as the service we ended up using is not something that they normally offer. Whenever we need anything Ian, Lee and the team are quick to respond and resolve any issues so I do not need to ever worry. Thank you” This sentiment reflects a core value of the organization – a commitment to exceeding client expectations. The numerous positive reviews suggest a strong client retention rate, indicative of a trusted and valued service provider. The ease of scheduling appointments also contributes to a streamlined and user-friendly experience.

Additional Points of Interest

• Online Appointments: Clients can schedule appointments conveniently online, reflecting the company’s commitment to modern communication and accessibility.
• On-site Services: Blackwood IT offers on-site services, providing personalized support and troubleshooting directly at the client’s location.
• Wheelchair Accessibility: The accessible facilities demonstrate a dedication to inclusivity and ensuring a comfortable experience for all clients.
• Appointment Required: This policy maintains a structured approach to client interactions, ensuring efficient and professional service.

In conclusion, Blackwood IT Limited presents itself as a dependable and client-focused IT solutions provider. Their strategic location, commitment to accessibility, and overwhelmingly positive customer feedback solidify their position as a valuable resource for businesses and individuals seeking reliable IT support. The company's adaptability and willingness to tackle unique challenges, as demonstrated by their involvement in Cyber Essentials support, further distinguishes them within the industry. They are a business clearly dedicated to building strong, lasting relationships with their clients, fostered by exceptional service and a proactive approach to technological needs.

👍 Reviews of Blackwood IT Limited

jessica H.

5/5

I could not have been more impressed by the level of support provided by Blackwood IT. They were recommended to support us throughout our Cyber Essentials qualifications and could not have been more helpful, especially as the service we ended up using is not something that they normally offer. Whenever we need anything Ian, Lee and the team are quick to respond and resolve any issues so I do not need to ever worry. Thank you!!

John H.

5/5

Excellent when they were on the ground, Garry understood everything. The system was up and running better than before with minimal additional cost. Would recommend them to anyone requiring Phones, Network or IT.

Holmes I. B.

5/5

The team at Holmes Insurance have found Blackwood IT to be a very professional company with the human touch. The Staff are always ready and able to help in all areas of IT. We highly recommend Blackwood to all our customers. Any problems are solved quickly without any hassle, the Blackwood team really go the extra mile for their customers.

Thank you for all your support !!

Jo T.

5/5

Blackwood initially took over our IT support in West Brom, we have since had them install a new server and a complete new telecoms system. They have now taken over our IT support in Hertfordshire. I cannot recommend Blackwood highly enough.

Easy B.

5/5

We use Blackwood for our email, telecoms, data backup and security and I an say that the service is great. They really are technology specialists and will help you understand all of the hardware and software they install.

They are always only a phone call away if you have any questions.

Rory O.

5/5

I have had the experience of the Blackwood IT support service for the last four months.

They are very quick to respond to our requests for support, and are able to provide solutions to our IT problems every time we request their help.

I would highly recommend them.

Puthan P.

5/5

My error message when starting Windows 10 - "Problem starting HPStatusBL.dll" was solved within seconds based on the message I followed from your website. This was really annoying everytime I start the PC. Excellent solution to this problem was provided by Blackwood IT Limited while I was trying to get this done through other searches for the last week.

Shaun W.

5/5

I.T. is an essential part of my business and finding the right support hasn't been easy. Having used a couple of previous companies I came across these guys.

Their communication is outstanding, even when I'm asking stupid questions! They clearly excel in their field, I'd highly recommend using Blackwood for your technical support requirements.