Barbour - Windsor

Jack R.

Was a wonderful experience buying a coat for my Mother today. Both Sienna and Eugenie were very welcoming and helped us pick out the perfect item. Then they offered a free gift wrap service for some smaller items in some festive packaging free of charge. Both my mother and myself left the shop very happy, and will be back soon. Thank you to the wonderful staff and Merry Christmas!

Janine C. D.

I popped into the Windsor Barbour to store to buy a cap for my father. I had no idea about his size but the staff and manager couldn’t have been more helpful. Dad will love the cap and I had a wonderful experience with polite and accommodating staff. Bravi.

Miss M. N.

I initially had a disappointing experience with a poor-quality cardigan purchased here. However, the situation improved significantly when I contacted customer service. Micheal from the complaints department was exceptional—he handled my issue promptly and arranged a refund, which I could use in-store. The replacement items arrived the next day, very fast delivery and excellent quality. My trust in Barbour has been fully restored."

Sandya S. H.

Amazing service. They had a lot of patience and super friendly and nice! Forthcoming as well. Definitely the best shop to buy the Barbour clothings!

Heavenlykid 1.

Erin is a star!!!!!
Well, what makes a brand is def quality but what makes an experience, is it’s people! I love Barbour ( who doesn’t) and I must say I was delighted by Erin’s service in Windsor!

She was polite, cordial, friendly and very forthcoming. I bought a gift for secret Santa and she was extremely kind to suggest a gift wrapping ( rare to see this) in a nice Christmas bag with a little cute sticker 🐏 and a gift tag! I also now own a Barbour pin 😊! After a long time I have come across such a pleasant store staff and couldn’t stop myself for putting a great review on her service!

Barbour Windsor, you are lucky to have her!

Paul A. J. G.

I have received the most excellent service today. Firstly, Eugenie helped me to find a lovely coat which she thought most suited me. When my size wasn’t in stock, Jordan went out of her way to make sure that my preferred coat, in the correct size was available to me elsewhere. Employing her impressive technological skills, she was quickly able to find and order exactly what I wanted.
I was extremely impressed by my experience in this lovely shop and I will be returning!

Teresa S.

The Shop is lovely the staff are very helpful.
Unfortunately the jacket they sold me had holes in the pockets. And as yet I have not received my on line receipt.

Paul-Anton C.

Surly unpleasant youngster at cashier left a very bad taste in our mouth. Not only were we spending a significant sum, we’d made a special trip to Windsor on our way to Heathrow as we’d bought coats etc there in the past. While I guess all the tourists visiting the store would try anyone’s faith in humanity, really, the young lady might be happier looking for a career outside of retail. Certainly Barbour would be better off hiring warm, friendly people who reflect well on their brand…