Atlantic Data - Milton Keynes

Address: Atlantic House, 7 Davy Ave, Milton Keynes MK5 8HJ, United Kingdom.
Phone: 3333207300.
Website: disclosures.co.uk
Specialties: Software company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Appointment required.
Opinions: This company has 24 reviews on Google My Business.
Average opinion: 2/5.

📌 Location of Atlantic Data

Atlantic Data Atlantic House, 7 Davy Ave, Milton Keynes MK5 8HJ, United Kingdom

☎️3333207300

⏰ Open Hours of Atlantic Data

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

Atlantic Data is a software company located in Milton Keynes, United Kingdom. Situated at Address: Atlantic House, 7 Davy Ave, Milton Keynes MK5 8HJ, United Kingdom, and reachable by phone at Phone: 3333207300, the company specializes in providing innovative software solutions to a diverse clientele. Their website, Website: disclosures.co.uk, serves as a central hub for information regarding their services and offerings. This document aims to provide a comprehensive overview of Atlantic Data, detailing its operational details, areas of expertise, and customer feedback.

Company Overview

Atlantic Data operates within the competitive landscape of the software industry, focusing on delivering tailored software solutions. While specific details regarding their core product lines are not readily available publicly, their business model centers around providing bespoke software development and implementation services. The company's strategic location in Milton Keynes, a prominent technology hub within the UK, allows them to tap into a skilled workforce and benefit from a thriving business ecosystem. They emphasize a client-centric approach, suggesting a commitment to understanding and addressing the unique needs of their customers.

Location and Accessibility

The physical address of Atlantic Data is Address: Atlantic House, 7 Davy Ave, Milton Keynes MK5 8HJ, United Kingdom. Accessibility is a key consideration for the company, as evidenced by their provision of a wheelchair-accessible car park and a wheelchair-accessible entrance. Furthermore, an appointment required policy ensures a structured and professional interaction for visitors, allowing the team to adequately prepare for client consultations. This demonstrates a dedication to inclusivity and a streamlined operational process.

Specialties and Services

As a software company, Atlantic Dataâs core competency lies in the design, development, and deployment of custom software solutions. Although granular details are limited, it's likely they cater to a range of industries, offering solutions for business process automation, data management, and potentially, web and mobile application development. Their expertise likely encompasses various programming languages and technologies, although specific details require further investigation through direct contact. The company's focus on bespoke solutions suggests a willingness to adapt to the specific requirements of each client, rather than relying on off-the-shelf products. A potential area of focus could be in providing software integration services, connecting disparate systems within an organization to improve efficiency and data flow.

Customer Feedback and Reputation

Currently, Atlantic Data has 24 reviews on Google My Business, with an average opinion of 2/5. This feedback presents a mixed picture of customer experiences. Itâs crucial to note that a low average rating warrants further investigation to determine the underlying reasons for dissatisfaction. Analyzing these reviews can provide valuable insights into potential areas for improvement within the company's service delivery. Common themes in negative reviews, if any, could include issues with project timelines, communication, or the quality of the final product. Conversely, positive reviews would highlight areas of strength, such as technical expertise, responsiveness, or client satisfaction. The company should actively monitor and respond to customer feedback to demonstrate a commitment to continuous improvement and address any concerns proactively.

Additional Points of Interest

Website: disclosures.co.uk â Provides detailed company information and contact details.
Phone: 3333207300 â Direct contact for inquiries and appointments.
Accessibility Features: Wheelchair-accessible car park and entrance promote inclusivity.

In conclusion, Atlantic Data is a software company based in Milton Keynes, striving to deliver tailored software solutions. While current customer feedback suggests areas for attention, their commitment to accessibility and client-focused approach positions them as a potential partner for organizations seeking bespoke software development services. Further research and direct engagement are recommended to fully assess their capabilities and suitability for specific needs.

👍 Reviews of Atlantic Data

Lisa T.

1/5

Incredibly rude, arrogant and insensitive customer services operative. Whilst I appreciate what she said regarding security questions, to which admittedly I didn't know the answers, her monotonous, rude tone was really unnecessary! She basically had no intention of being helpful, even if I had answered the questions correctly! Why oh why employ a person like this? Surely it make sense to employ customer services people that are actually interested in doing a good job. I expect this review to fall on deaf ears anyway, since given the stream of appalling reviews about Atlantic Data, I doubt it they care!

Nigel S.

1/5

one star because the system does not give minus score as an option. Awful process - have no interest in actually dealing with customers and email responses from them are condescending and rude. They have successful not lost a youth movement a leader with over 40 years experience by failing to over any support or help.

Sheridan T.

1/5

I’ve asked for their formal complaints procedure at least three times and have been ignored each time. At one point, I had to get the SRA involved. At this stage, I think perhaps public posting is the only way I might receive some kind of response from them.

I’ve only made a couple of complaints in my lifetime, but I have never heard of a company refusing to provide a customer with the complaints procedure.

Lauren G.

1/5

Absolutely terrible service. Questionable why the SRA awarded them the contract in the first instance. Significant delays with a simple degree validation check. Informed over the phone that nobody in this department takes calls and asked to email for an update. The email address provided is non-responsive, and I've received absolutely no response (not even so much as an acknowledgement) despite sending several emails over a considerable period of time. On the multiple occasions I've tried to reach out over the phone I've simply been informed that they are working through a backlog and they couldn't give any indication on timescales. The turnaround aim for the check was 5 working days. Nearly a month on this is yet to be completed (due to no fault of my university I might add). Very poor service but even worse communication.

Katy S.

5/5

I made a mistake on my DBS check application and I had to call Atlantic Data for support. The person who picked up was immediately kind and helpful, knowing exactly what to do and solving my query within a matter of minutes.

Khalid H.

1/5

I used this company and was made to believe that I would receive a reply within 5 days. use a third party to do the work so you can’t actually talk to the company doing your verification of any university certificates.

When I made a complaint and asked for a refund I was refused a refund, when I then made it clear that if I don’t receive a refund or get verification on my degree I will be escalating this matter I was then told to “stop using threatening language”. I did not swear, shout, interrupt or act short the person I was talking to. It was a total shock to be told that I was using threats. This coming after two weeks of no replies correspondence and another week after that of no update until I phoned today.

I literally feel like I’ve been robbed and will never ever use this company again. Stay away.

James D.

1/5

Leaked my data via a mailing list. Unacceptable mistake. Clearly they use manual copy and paste because a competent system wouldn't do this. Unacceptable.

zainab O.

1/5

Quite literally the worst company in the world with the rudest staff you will ever come across. They haven’t got a scooby. You’ll call and they’ll hang up after making mistakes on applications.