Asda Hoddesdon Supermarket - Hoddesdon

Overview of Asda Hoddesdon Supermarket

Located at High St, Conduit Ln, Hoddesdon EN11 8HD, United Kingdom, Asda Hoddesdon Supermarket stands as a vital shopping hub for the local community. With a telephone number 1992901100 readily available for customer inquiries, this supermarket offers convenience and accessibility at its core. For those seeking to locate the store, storelocator.asda.com is an invaluable resource, providing precise directions and opening hours.

Key Features and Services

Asda Hoddesdon boasts a range of specialties that cater to diverse shopping needs. As a supermarket, it ensures you can find everything from fresh produce to household essentials. Additionally, the presence of an ATM on site allows customers to manage their finances conveniently. The supermarket is particularly noteworthy for its customer service excellence, as highlighted by numerous positive reviews, including one praising a customer service representative as "helpful, cheerful & polite despite being constantly busy & interrupted."

Other points of interest include no-contact delivery, delivery, and in-store pick-up options, demonstrating the supermarket's adaptability to meet modern shopping preferences safely. On-site services further enhance the customer experience, while a wheelchair-accessible car park and entrance ensure that everyone can shop comfortably. The supermarket also caters to a variety of payment needs, accepting credit cards and offering NFC mobile payments. For added convenience, there's ample on-site parking.

Customer Experience and Opinions

Customer feedback paints a picture of a well-run supermarket that values its patrons. With 74 reviews on Google My Business, the average opinion stands at a commendable 3.8/5. Such ratings suggest a level of satisfaction with the general shopping experience, though there's always room for improvement. Specific praises often revolve around the friendly and efficient staff, indicating a strong commitment to customer service.

Recommendation for Potential Visitors

For anyone considering a visit to Asda Hoddesdon Supermarket, it's worth noting the multitude of services offered. Whether you're a regular shopper or looking for a place to pick up essentials last minute, this supermarket provides a comprehensive shopping experience. The various payment options, including mobile payments, appeal to tech-savvy customers. The accessibility features ensure that everyone can enjoy a comfortable shopping trip.

To make the most of your visit, exploring the store locator on Asda's website can provide detailed information about store hours and available services. It's also worth checking out the customer reviews to get a sense of current offerings and service quality.

👍 Reviews of Asda Hoddesdon Supermarket

joanna B.

5/5

Thank you to Sharon at customer services today. Helpful, cheerful & polite despite being constantly busy & interrupted. A great representation of customer service.

demo

1/5

Horrible Experience.
Meal deals were at the back of the shop instead of right at the front where you want it.
Self Check out gates don't open.
Alarms beeping despite having paid.
Must be ran by an ex prison guard.

jason G.

5/5

I was there to complete a Risk Assessment on behalf of one of Asda's Suppliers and was met with friendly and helpful staff. Especially the store Manager Adele who was patient and had plenty of time to help with my enquiries.Very good customer service more Managers like her needed.

K K.

1/5

Shocking place.. ordered an online shop- had a delivery slot of between 8-10pm. Had a text message to say driver is on the way and would be with us at 8:39. Very precise hey? Well at 10:30pm I phoned Asda customer service because tracking said the order had been delivered but we waited in and nobody turned up. Customer services (in India) answered the phone and hung up on first attempt. Second attempt I spoke to a lovely guy who said the driver couldn’t find my address so could deliver it tomorrow (maybe the satnav will work tomorrow) or just process a refund.. refund takes 3-5 working days and meanwhile we have no dinner and off to bed as it’s getting late.. we had this happen twice before but the delivery turned up extremely late- never had it not turn up at all!! Will certainly not be ordering from here ever again

Virginia G.

1/5

The worst. 2 days in a row my home delivery never showed up. The first time the driver told me he would deliver the next day and that his manager would call me in the morning. No one contacted me and my order wasn't delivered. I gave them the benefit of the doudt and reordered. This time my order never turned up and no one let me know, I just waited and waited. Will never shop here again. Huge disappointment.

Phillippa P.

5/5

Great store. The staff are so good at there job. Always happy and smiling. Everything you need is there. But can't big up staff enough the best customer service I've seen 😊

Karen A.

4/5

Stress free shopping. Friendly helpful staff & practical parking facilities unlike it's counter parts. Try to purchase most of my shopping here although variety can be limited due to it being a smaller store but you can't have everything. Just love doing my basic shop here where possible.

Eddie

1/5

Rating given purely because of the lack of Covid compliant procedure! Sunday afternoon I waited outside with our dog whilst my wife went in to shop. No one from the store on duty at the entrance. I watched quite a number of people going in without a mask. Whilst checking out, my wife confronted three young lads who attempted to push in and were also not wearing masks!
No wonder this infection is continuing to spread whilst we have idiots like this amongst us and where was store security to challenge these people not wearing masks