Asda Birchwood Superstore - Warrington

Asda Birchwood Superstore: A Comprehensive Overview

The Asda Birchwood Superstore, located at 1 Dewhurst Rd, Birchwood, Warrington WA3 7PG, United Kingdom, offers a comprehensive shopping experience catering to a wide range of customer needs. This establishment, easily accessible via telephone at 1925823601 and detailed on their website at storelocator.asda.com, represents a significant retail presence within the Birchwood community. It’s a modern supermarket that combines everyday grocery essentials with a selection of convenience services, aiming to provide a one-stop-shop for local residents.

Specialties and Services Offered

Asda Birchwood Superstore distinguishes itself through a diverse range of offerings. Primarily, it functions as a fully stocked supermarket, providing a vast selection of fresh produce, groceries, and household items. Customers can reliably find a consistent supply of quality goods, from vibrant fruits and vegetables to frozen foods. Beyond the core supermarket experience, the store incorporates several supplementary services designed to enhance customer convenience. These include an ATM for immediate cash access, a cafe offering refreshments and light meals, a clothing store providing apparel and accessories, a currency exchange service for travelers, a gas station for fuel needs, and an optician for eye care services. The store’s commitment to modern convenience is further demonstrated by its no-contact delivery option, allowing customers to receive their purchases without direct interaction. Delivery services are also available, alongside the option for in-store pick-up, catering to varied customer preferences. Notably, same-day delivery is offered, guaranteeing rapid fulfillment for urgent requirements.

Location and Accessibility

The strategic location of the Asda Birchwood Superstore at 1 Dewhurst Rd is a key factor in its popularity. Situated in Birchwood, Warrington, it benefits from high visibility and ease of access for the surrounding community. The store boasts a wheelchair-accessible car park and wheelchair-accessible entrance, prioritizing inclusivity and ensuring accessibility for all customers. The store’s layout facilitates a quick and efficient shopping experience, with a focus on quick visit options for those with limited time.

Additional Points of Interest

The store’s commitment to customer satisfaction extends beyond its core offerings. It provides a wide array of payment options, including credit cards, debit cards, and NFC mobile payments, ensuring seamless transactions. Free of charge street parking is available nearby, further simplifying the shopping trip. A free parking lot is also provided, enhancing convenience for customers. The store also stocks commonly needed items such as batteries and plastic bags. Furthermore, the store prioritizes sustainability and offers eco-friendly options. The store consistently highlights the quality of its great produce, emphasizing freshness and availability. The store's overall atmosphere seems to be one of efficiency and customer-focused service, aiming to provide a positive shopping experience for all visitors. The range of products and services available suggests a significant investment in meeting the diverse needs of the local community.

Customer Feedback and Reputation

As evidenced by its presence on Google My Business, the Asda Birchwood Superstore has garnered 272 reviews, offering a valuable insight into customer experiences. The average customer opinion stands at 3.6 out of 5 stars, indicating a generally positive perception. While some customers have noted occasional issues such as missing items on shelves and periods of understaffing leading to longer wait times, the overwhelming sentiment highlights the store’s strengths in terms of quality and service. Customers frequently praise the consistent quality of the goods, from fresh produce to frozen items, and the friendly and helpful nature of the staff. The supermarket's reliability as a ‘go-to’ for weekly shopping is consistently mentioned. It's clear that the store is working to address the minor concerns raised by some customers, while maintaining a strong reputation for value and convenience. The available reviews suggest a dedication to providing a dependable and enjoyable shopping environment.

👍 Reviews of Asda Birchwood Superstore

Panos A.

4/5

Our local Asda is a solid choice for the weekly shop, earning a well-deserved four stars. The quality of the goods is consistently excellent, from fresh produce to frozen. We've also found the customer service to be of a high standard, with staff usually friendly and eager to help. The main frustrations can be finding sometimes-missing items on shelves and occasionally noticing they seem a little understaffed, which can lead to wait times. However, the positive aspects of quality and service generally outweigh these minor issues, making it our reliable go-to supermarket.

Adele L.

1/5

Abhorrent service from Asda. Ordered 3 items on Uber at 6pm for them to be delivered at 9pm. Delivery estimate when I ordered was 45 minutes and then was told I couldn’t cancel it as I wouldn’t get a refund after 2 hours of sitting around. If you can’t cope then remove the platform instead of lying to customers and destroying your reputation.

Asthaven

2/5

It is almost impossible to get a shopping basket in this place and you need to spend solid few minutes to hunt for one. Finding the right product and its location also proves challenging, as many products are not necessary in the location you'd expect them to be. That is, if they are even available at all. Shop has poor selection of products. No in-store bakery means all products in this section are rubbery and tasteless and DIY section is just a random mess of mostly useless products. Getting all the vegatables you might need to cook your dish is a lottery, you may find them, or you may not, good luck. Probably the only well supplied section is alcohol, so you can get drunk and forget that you ever decided to visit the place.

Ryan S.

1/5

This store was never the best but it’s really gone downhill recently. Lack of stock especially fruit and veg. Their scan and shop is always crashing so you end up having to scan the items again. Customer service desk has no staff so you have to go to the cigarette/lottery kiosk.
Awful store.
Oh and all their trolleys are knackered.

Jeanette C.

1/5

Absolutely shocking service at birchwood asda this morning (Tue 14th January) you have 3 staff having a mother's meeting & looking at me as if I 2 heads when I needed assistance at the self checkout. I have had several issues with lazy staff at birchwood nothing will change.

Oli E.

5/5

Not that long walk to a bus stop, second closest to mine after moving last month. Just your busy supermarket as it is the only big supermarket chain in Birchwood

Phil B.

1/5

Ordered through Deliveroo. Order picker FOLDED a pizza in half to squeeze it into an already half full bag. This is the third time this has happened on recent orders. Asda are capable of packing them properly, as undamaged pizzas have been ordered and received before, so why have they have decided that folding them and splitting the base (making them impossible to cook without half of the topping ending up on the floor of the oven) is a good idea? It clearly ruins it! Deliveroo did offer an immediate refund, but I'm not ordering items just to get a refund and have it thrown straight in the bin.

EDIT:

Further to your reply, I'm glad to see that you looked into the poor packing of your order pickers, Chris. The box of the pie is exactly as I would have expected it to have been delivered and is without doubt the one I would have selected myself instore. I mean, who in their right mind would ever expect their food to be in decent condition and not crushed? It's not like food is expensive or anything at the moment and who doesn't just love throwing food away?! Keep it up Asda and Chris... 10/10 for effort(!)

Barrie C.

3/5

I really don't mind this store, but WHY the loud music?
I'm sure NOBODY listens to the bloody racket.
I prefer Sainsburys, peaceful, quiet well ordered, a pleasant experience in comparison!