Fiat Lipscomb Canterbury - Canterbury

Introduction

The Fiat Lipscomb Canterbury dealership, located at Central House in Canterbury, United Kingdom, is a premier destination for Fiat enthusiasts and motorists seeking high-quality vehicles and services. This state-of-the-art facility, operated by the reputable Lipscomb Group, is designed to provide an unparalleled customer experience, showcasing the entire Fiat lineup in a welcoming and innovative environment.

Main Services

• New Car Sales: Fiat Lipscomb Canterbury offers the complete range of new Fiat vehicles, from the iconic 500 to the latest Fiat 600. Each model is displayed to perfection, allowing customers to get up close and personal with their favorite Fiat cars.
• Electric and Hybrid Range: The dealership features Fiat's extensive lineup of eco-friendly vehicles, including the 500E, 500X Hybrid, and the Panda Hybrid, catering to environmentally conscious customers.
• Approved Used Cars: Fiat Lipscomb Canterbury offers a wide selection of approved used Fiat vehicles, ensuring quality and peace of mind for pre-owned car buyers.
• Car of the Week and Demonstrators: The dealership regularly features special offers on select Fiat models, allowing customers to test drive and purchase popular Fiat vehicles at competitive prices.
• Commercial Vans: Fiat Lipscomb Canterbury caters to business customers by providing a range of Fiat commercial vans, such as the Doblo and Talento, ensuring efficient and reliable transport solutions.
• Fiat On. Services: The dealership offers a range of services dedicated to Fiat's electric and hybrid vehicle owners, including charging solutions, maintenance, and support for the Fiat app.
• Aftersales Services: Fiat Lipscomb Canterbury provides comprehensive aftersales services, including servicing, repairs, MOT, and genuine parts, ensuring your Fiat vehicle remains in top condition.

Location and Access

The dealership is situated at Central House, Canterbury, with the nearest street being Ashford Road (A28). Its proximity to the A2, M2, and M20 motorways ensures easy accessibility from surrounding areas, including Dover, Folkestone, and Ashford. Public transportation is also convenient, with Canterbury West train station and several bus stops nearby. The dealership offers free parking for customers, with designated spaces for disabled visitors.

Featured Characteristics

• State-of-the-art Showroom: Fiat Lipscomb Canterbury's modern and spacious showroom has been designed to showcase Fiat vehicles in an engaging and interactive setting, with digital displays and innovative features enhancing the customer experience.
• Customer Lounge: The dealership boasts a comfortable customer lounge, equipped with refreshments, Wi-Fi, and charging points, allowing visitors to relax while waiting for their vehicles to be serviced or repaired.
• Wheelchair Accessibility: Fiat Lipscomb Canterbury is fully wheelchair-accessible, with dedicated parking spaces, an accessible entrance, wheelchair-friendly seating in the customer lounge, and a wheelchair-accessible toilet.
• Fiat App Support: The dealership provides assistance and support for the Fiat app, allowing customers to connect with their vehicles, schedule services, and access exclusive offers and content.

Practical Information

• Address: Central House, Ashford Road, Canterbury, CT4 7HH, United Kingdom
• Phone: 1227828200
• Website: lipscomb.co.uk
• Opening Hours:
  • Sales: Monday to Friday, 8:30 AM - 6:00 PM; Saturday, 9:00 AM - 5:00 PM; Sunday, 10:00 AM - 4:00 PM
  • Service: Monday to Friday, 8:00 AM - 6:00 PM; Saturday, 8:30 AM - 1:00 PM
• Payment Methods: Credit cards (Visa, MasterCard, American Express), debit cards, and cash are accepted. The dealership also offers various finance options for purchasing vehicles.
• Online Services: Fiat Lipscomb Canterbury offers online services, including vehicle bookings, service scheduling, and online chat for customer support.

Positive Aspects from Reviews

With an average rating of 4.8/5 from 217 Google My Business reviews, Fiat Lipscomb Canterbury receives high praise for several aspects of its service:

• Expert and friendly staff: Customers appreciate the knowledgeable and attentive staff, who provide excellent customer service and go the extra mile to ensure customer satisfaction.
• Transparent pricing: Many customers commend the dealership for its clear and competitive pricing, as well as the transparency in communication throughout the sales and aftersales process.
• Efficient and professional service: Customers praise the dealership's quick turnaround times for servicing and repairs, as well as the use of genuine parts and skilled technicians.
• Great range of vehicles: The dealership's extensive selection of new, used, and electric/hybrid Fiat vehicles is often highlighted as a key strength, catering to various customer preferences and needs.

Based on these positive aspects, Fiat Lipscomb Canterbury demonstrates a strong commitment to customer satisfaction, ensuring a positive and enjoyable experience for all visitors.

👍 Reviews of Fiat Lipscomb Canterbury

Camellia P.

5/5

I just bought a car from this garage and my experience was brilliant. I dealt with Layton initially and then when he went on holiday Nathan took over and then I dealt with Layton when I bought and collected my new car. Both knew a lot about the car and were extremely helpful. When I collected my car Layton spent time talking me through the car at length and setting the car features up personalised for me, he was fantastic! I wouldn’t hesitate to recommend Layton who really knows his stuff, if you are looking to purchase a Jeep, honestly do yourself a favour and give Layton a call. Layton was highly recommended to me from my next door neighbours who recently bought a Jeep from Layton who passed on his card and told me to give him a call. Couldn't have been better looked after and wouldn’t hesitate to buy another car from this garage. I love my new car so much, thank you Layton.

oobie S.

5/5

Great price. Staff are always helpful. Easy to drop of my car and collect when ready. The team contacted me to keep me informed of progress and provided a concise vehicle health checklist as well as the relevant paperwork. Always a pleasure to deal with - highly recommended.

Ben H.

5/5

Very helpful, fair and trustworthy dealership who patiently helped choose and secure the right car for me. Nick Young in particular is an excellent, competent and professional salesman who knows the trade well and the tips and tricks to get you a good deal, and I never felt under pressure or like I was being manipulated or played like I have at some other dealers. I have bought three cars from here in the last ten years and each has been terrific, so thanks again all, but particuarly to Nick.

Jemima W.

5/5

5 Stars – Consistently Excellent Service

I’ve used the Lipscomb Canterbury Fiat Service Department on multiple occasions, and every visit has been a consistently excellent experience. The team is always polite, professional, and informative, making the process smooth and stress-free from start to finish.

What really stands out is the consistency of their service — no matter how many times I return, the standard never drops. The waiting area is clean and comfortable, with a great coffee machine and a space that allows me to work from my laptop while I wait, which is a huge bonus.

It’s clear that the team here take pride in their work and genuinely care about customer satisfaction. Highly recommended if you're looking for reliable, high-quality service for your Fiat.
Thanks again guys 🙏

Gary W.

5/5

purchased a car within an hour Due to the fact that the salesman Layton was not pushy but very helpful and very knowledgeable about the car Would recommend Layton to other people If they were looking for a car.

Daniel K.

1/5

So disappointed at the level of greed from this place, we went in with a noise coming from the clutch, I was informed later that day that it was possibly a clutch release bearing, which i already knew, but would need to be stripped down first to find out.
That is going to cost £2250....PMSL.
Spoke to another garage, same job, same bits £1450, I just can not understand how Lipscomb can justify charging an additional £800 for the same job, and then when we go to pick the car up, they charged us £168 investigation fee?
They couldn't of possibly investigated it as they needed to strip it first to find out if it was what they thought it was!

Lizzie T.

5/5

Fiat Lipscomb Canterbury, I would highly recommend especially Layton as he is patient friendly and professional. He made the process of buying a car relaxed and easy. My dad loves his fiat 500. Thank you

Joel C.

5/5

Only been to Canterbury Fiat twice now, and both times I have received superb customer service!
The staff are polite and informative and the garage itself it clean and welcoming! The work carried out was done promptly and whilst I waited.
What’s more, is they cleaned the car too! Thank you