CB Hearing and Balance Ltd - Hexham

Introduction

CB Hearing and Balance Ltd, situated in the heart of Newcastle upon Tyne, Tyne and Wear, United Kingdom, is a distinguished audiology and balance disorder clinic. Led by Clare Bates, a highly skilled health consultant and audiologist, the clinic is committed to providing exceptional care and tailored solutions to manage and improve hearing and balance issues. This article provides a comprehensive overview of CB Hearing and Balance Ltd, its main services, location and accessibility, unique features, practical information, and positive aspects highlighted in customer reviews.

Main Services

• Hearing Tests: Comprehensive assessments to evaluate hearing ability and identify any hearing loss.
• Wax Removal: Safe and efficient removal of earwax using various techniques to improve hearing and overall ear health.
• Ear Examinations: Detailed examinations of the ear using advanced equipment to diagnose and treat various ear conditions.
• Dizziness and Balance:
  • Dizziness from Head Trauma: Assessment and management of dizziness and balance disorders following head trauma or concussion.
  • Vestibular Rehabilitation: Personalized exercise programs to improve balance, reduce dizziness, and enhance overall quality of life.
  • BPPV Treatment: Effective treatment for Benign Paroxysmal Positional Vertigo (BPPV), a common cause of dizziness and vertigo.
• Private Provider for: CB Hearing and Balance Ltd is a recognized provider for various private healthcare providers, allowing clients to use their health insurance for services.

Location and Access

CB Hearing and Balance Ltd is conveniently located at Office 1C, The Beacon, Beaufront Business Park, Hexham NE46 4TU, United Kingdom. The clinic is easily accessible by car, with a dedicated wheelchair-accessible car park available on-site. Public transportation options include the Arriva North East bus service, with the nearest stop being 'Hexham, Bus Station' (approximately a 5-minute walk away). The clinic's entrance is wheelchair-accessible, ensuring ease of access for all clients.

Featured Characteristics

• Modern Facilities: The clinic boasts state-of-the-art equipment and facilities, enabling accurate diagnoses and effective treatment of hearing and balance disorders.
• Personalized Care: Clare Bates takes a holistic approach to patient care, tailoring treatments and rehabilitation plans to each individual's specific needs and preferences.
• Expertise in Tinnitus: In addition to her extensive experience in audiology, Clare Bates has a special interest in tinnitus, offering specialized assessments and management strategies for clients with this condition.

Practical Information

• Contact Information:
  • Address: Office 1C, CB Hearing and Balance Ltd, The Beacon, Beaufront Business Park, Hexham NE46 4TU, United Kingdom
  • Phone: 7801336416
  • Website: clarebateshearingandbalance.co.uk
• Opening Hours: Monday to Friday, 9:00 AM to 5:00 PM. Appointments outside these hours may be available upon request.
• Wheelchair Accessibility: In addition to the wheelchair-accessible entrance and car park, the clinic also features wheelchair-accessible seating and a wheelchair-accessible toilet to ensure ease of access for all clients.

Positive Aspects from Reviews

CB Hearing and Balance Ltd has accumulated 25 reviews on Google My Business, maintaining an impressive average rating of 5/5. Analyzing these reviews, several positive aspects stand out:

• Expertise and Knowledge: Clients consistently praise Clare Bates' extensive knowledge, expertise, and professionalism in audiology and balance disorders.
• Personalized Care: Many clients appreciate the personalized approach to their care, with Clare taking the time to understand their individual needs and providing tailored treatment plans.
• Excellent Communication: Clients commend Clare's clear and concise explanations of their conditions, treatment options, and expected outcomes, ensuring they are well-informed throughout their care journey.
• Improved Quality of Life: Numerous clients report significant improvements in their hearing, balance, and overall quality of life following treatment at CB Hearing and Balance Ltd.

One client summed up their experience with Clare Bates as follows: "Clare listened to my situation and gave me an advice. It was brilliant advice and I learned more from her than the NHS. She's been brilliant and I'll definitely see her if I had any more issues." This testimonial highlights the clinic's commitment to exceptional patient care, tailored advice, and positive outcomes.

👍 Reviews of CB Hearing and Balance Ltd

Madi D.

5/5

Clare listened to my situation and gave me an advice. It was brilliant advice and I learned more from her than the NHS. She's been brilliant and I'll definitely see her if I had any other issues with my hearing in the future.

Katie H.

5/5

If you are wondering whether to see Clare or not then I recommend you do not hesitate to book an appointment. I had been poorly with uncompensated labyrinthitis for over 4 months before I saw Clare and I was on an ENT waiting list that was going to take 9 months. I was desperate.
Clare was very professional, knowledgeable and friendly. She understood all my emotions and fears and immediately made me feel at ease. I cannot tell you the relief I felt in speaking to someone that understood all my symptoms and was then able to provide vestibular therapy exercises to help.
My recouperation was very long and rugged and I honestly don’t know what I would have done without Clare’s help and reassurance whenever I needed it.
Clare literally enabled me to get my life back. She is my hero!
Thank you.

C P.

5/5

Paid a visit to Clare yesterday after she managed to fit me in very quickly the same afternoon and thinking 101 things about why my hearing had went! She explained everything perfectly very detailed and informative and after the procedure was done which was wax removal my hearing was perfect such a relief 🥲 Clare is such a professional and worked magic on my ears and everything went so smooth throughly recommend Clare as she’s the best and will be back if need be easy 5 stars!
Best wishes
Mr Young

Maggie W.

5/5

I contacted Clare as I was suffering from extreme dizziness and vertigo. She spent a long time checking things out and carrying out various tests. Over my 2 appointments she carried out several treatments. My vertigo has now just about disappeared.
Clare is very approachable and made me feel very comfortable. She explained e so ery thoroughly. The after care was also very impressive.
I can recommend Clare without hesitation.

Julie D.

5/5

Just visited Clare today for ear wax removal. She's amazing. So lovely - and just an incredibly experienced knowledgeable and professional person. Highly recommend her services!

Michael N.

5/5

Clare recently carried out wax removal on my ears. The difference in hearing after the treatment was incredible! She performed the whole process very professionally, explaining the process very clearly and ensuring that the results were followed up to ensure complete satisfaction. Her approach to the treatment was both very friendly and very efficient. She also took great care to ensure that her procedures were carried out in a very Covid - safe manner. I would highly recommend her audiology services.

Martin G.

5/5

Welcomed by cheerful Clare in her bright place and made at ease. Clare pictured the wax in my ear and chatted about the method as she carefully removed the blockage. The next picture was my clean ear drum. A great service and no need to pay extra money for an assessment prior to wax removal.

Maria S.

5/5

Visited Clare recently. She was so lovely and explained everything in detail. I felt totally reassured about the treatment and Clare was professional, caring and thorough. Top marks Clare, thank you so much. Maria S.