Ferguson Motor Repairs - Seaham

Ferguson Motor Repairs: A Reliable Automotive Service Provider

Ferguson Motor Repairs stands as a respected and established auto repair shop and car inspection station located in Seaham, United Kingdom. Situated at Address: Mary St, Seaham SR7 7JT, the business prides itself on providing comprehensive automotive services to a wide range of clients. A readily accessible phone number, Phone: 1915819232, allows for convenient contact and appointment scheduling. Clients can also explore their services and facility details via their Website: fergusonmotorrepairsltd.co.uk, offering a valuable online resource.

About Ferguson Motor Repairs

Ferguson Motor Repairs has cultivated a strong reputation within the local community for its reliable service and commitment to quality. The business operates with a focus on delivering efficient and effective repairs, diagnostic services, and routine maintenance. A key aspect of their operation is their dedication to customer satisfaction, as evidenced by the numerous positive reviews received. They cater to a diverse clientele, providing solutions for a variety of vehicle types and mechanical issues. The business is fully equipped to handle complex repairs and inspections, ensuring the safety and performance of customer vehicles.

Key Features and Services

• Auto Repair Shop: Offering a complete range of repair services, from minor maintenance to major engine overhauls.
• Car Inspection Station: Conducting thorough vehicle inspections to identify potential issues and ensure compliance with safety standards.
• Wheelchair-Accessible Car Park: Demonstrating a commitment to accessibility, Ferguson Motor Repairs provides a wheelchair-accessible car park, facilitating convenient access for all customers.
• Mechanic Expertise: Their skilled and experienced mechanics possess the knowledge and expertise to diagnose and resolve a wide spectrum of automotive problems.
• Convenient Amenities: A toilet is available on-site for customer comfort.

Appointments Recommended: To ensure efficient service and minimize wait times, scheduling an appointment is highly recommended. However, the business demonstrates flexibility, as evidenced by the instance where a customer received immediate assistance without a prior booking. This responsiveness highlights their dedication to serving clients promptly and effectively.

Payment Options and Accessibility

Ferguson Motor Repairs accepts a variety of payment methods, including Credit cards, Debit cards, and NFC mobile payments, offering customers a convenient and secure way to settle their invoices. They are committed to providing a seamless and hassle-free experience for all clients.

Customer Feedback and Reputation

The company boasts a significant number of 155 reviews on Google My Business, reflecting the widespread satisfaction among their clientele. The Average opinion: 4.8/5 stars underscores the consistently positive feedback received. This high rating is a testament to their dedication to quality workmanship, customer service, and overall professionalism. The comments consistently praise the company's good service and the willingness to go the extra mile, as illustrated by the recounted story of a customer whose vehicle experienced a battery drainage issue. Despite the lack of an appointment, the team promptly addressed the problem, diagnosed the issue, and made necessary repairs. The subsequent phone call to inform the customer of the progress and offer to retrieve the vehicle demonstrates exceptional customer care – a detail frequently mentioned in the reviews.

Ferguson Motor Repairs isn't simply a repair shop; it's a business that values building relationships with its customers. They prioritize clear communication, transparent pricing, and a commitment to resolving automotive challenges efficiently and effectively. It is clear that their success is built upon a foundation of trust and reliability, making them a preferred choice for vehicle owners in the Seaham area.

Contact Details:

• Address: Mary St, Seaham SR7 7JT, United Kingdom
• Phone: 1915819232
• Website: fergusonmotorrepairsltd.co.uk

👍 Reviews of Ferguson Motor Repairs

Andy B.

4/5

Good service, would use again.

David B.

5/5

Car developed problem which caused battery to drain overnight. With no appointment I went down to Fergusons. Left car they put it on computer fixed it. Gave me a call early afternoon to take it away to try it. If problem solved pop back to pay.
Can't beat that!

Alan E.

5/5

This garage can’t do enough for you. They were very good when I broke down recently. It was only a minor faul but it was diagnosed and quickly put right. Very competetive price wise. Book in for a full service and approx 2 hours later you’ve got the car back. Better than all day at a main dealer. Travis and his staff 5 star

Judith M.

1/5

First time I've used this garage and I would never use it again. Totally ripped off. Had timing belt replaced. Booked in and was told it would take 3-4 hours. Date put back 2 weeks owing to "urgent family holidays". Took it in 8am on agreed date expecting to pick it up after lunch. Took 2 days. Wouldn't answer the phone when I rang for an update. Walked to garage in the rain to be told it wasn't ready. When I asked what the problem was he developed a really bad attitude and was really rude. Charged me £600 for what should have been a £300-£400 job. No breakdown on the bill. No doubt he was charging me a fortune for labour as it had taken 2 days but I had passed the garage 3 times during those 2 day only to see the car just sitting not being worked on. Absolute disgrace, wouldn't recommend at all

Lydia

5/5

Today I have collected my car after MOT. My car was previously making all kind of noises. After the repairs they have done, respecting the quote they said previously, my car is running as a new. Very silence and soft driving. I recommend this garage 100%. Thank you Travis and your team!

Mark K.

5/5

Always spot on. Priced fairly and mechanics are efficient. The downside is they are really popular so it takes an age to get through on the phone so don't expect to get your car in the next day. If you want work doing plan well ahead!! Mot, service, diagnostics, car maintenance available.

Elizabeth F.

5/5

Began using this garage when my son bought his first car. They have done a lot of work for him since as he insists on buying very old Japanese cars. Since then myself , other son and his wife have always took cars along.
Always get good service. All friendly in garage. Price always what was quoted. If anything additional needed will contact you to agree before work carried out.
Definitely reccomend ( or maybe not as I may struggle to get an appointment). 10/10.

Ian S.

5/5

Trav and the guys have always been brilliant they have looked after our vehicles for years now. Would highly recommend them always a pleasure to have the car serviced mot brakes etc done by top professionals 👍👍