Screwfix Folkestone - Folkestone

Screwfix Folkestone is a highly useful hardware store located in the town of Folkestone, England. The store's address is Unit D, 5, Screwfix Folkestone, Acre Estate, Folkestone CT19 5DS, United Kingdom. You can contact the store by phone at 3330112112. Their website is located at screwfix.com.

Screwfix Folkestone specializes in a variety of areas, including hardware, bathroom supplies, building materials, do-it-yourself shops, electrical supplies, home improvement, plumbing supplies, and tool stores. This makes it a one-stop-shop for all of your home improvement needs. Whether you're a professional contractor or a DIY enthusiast, Screwfix Folkestone has the products and expertise to help you complete your project.

In addition to their wide selection of products, Screwfix Folkestone also offers a number of convenient services. These include delivery, in-store pickup, onsite services, wheelchair accessible entrance, wheelchair accessible parking lot, and accepts a variety of payment methods such as credit cards, debit cards, NFC mobile payments.

The store has a reputation for excellent customer service, with knowledgeable staff who are ready to help you find the right products for your project. They also have a wide range of batteries available for purchase.

One of the standout features of Screwfix Folkestone is the number of positive reviews it has received. With 225 reviews on Google My Business and an average rating of 4.3/5, it's clear that customers appreciate the store's wide selection of products, convenient services, and knowledgeable staff.

Reviews of Screwfix Folkestone

Tony Bentham

5/5

Brilliant for buying online and then collecting in store. Plenty of parking avaliable. Pricing is competitive.

Kiane Thomas

5/5

The apps easy to use, plenty of parking at the store, the store is always clean & well organised, staff are always friendly & efficient

Andy Such

5/5

Very friendly staff, l shop here lots every time I feel very welcome great staff

Peter Sheldon

5/5

Ordered onine, collected in store, never had to wait more than one minute, helpful staff, convenient, easy and pleasant service with reasonable prices.

Nina Gibbins

1/5

This is not a review particularly about the Folkestone store, more about the poor online ordering and delivery service or there lack of. My partner ordered 3 items on Tuesday, your website states 24hr delivery. Unbeknown to us you use parcelforce - being part of Royal Mail they had a day on strike Wednesday, so we had a wasted day waiting in as there was nothing to state you use parcel force and that delays could occur due to the strikes as is clear on other company websites who use Royal Mail services. Waited in today in which time 48hrs have passed, and only one item arrived late this afternoon. Upon calling your customer service line my partner was greeted with a rude man saying it can take up to 48 hours, we are two items missing and will be 72 hours in to our wait as I have to wait in again tomorrow being Friday, and unless my maths is that shocking I do believe surpasses the 48hrs in your recorded phone message. 3 days we have wasted waiting in for 3 items to be delivered. Needless to say wouldn’t recommend the online delivery service ever.

Richard Parsons

2/5

Some of the staff weren't very receptive from a customer service point of view, just a smile would've been welcoming which wasn't given unfortunately. Some good items at reasonable prices. Disappointed at some of the clearance items being the same price as in the catalogue which was misleading.

Kirsty Longley

1/5

Asked for help at the counter to be told I need to find what I was looking for on the iPad. As a DIY novice it would’ve been great to have help. Left and went to Wickes who, were only to pleased to help, won’t be retunring.

Carole Southern Sinclair

5/5

Excellent service, helpful patient staff, i only needed a light bulb i was having difficulty finding anywhere, the young man behind the counter gave me as much customer service as if i was spending ££££when i only spent £1.98. Well done