Helm - Driffield

Ahmed A.

Despatch Cloud is an incredibly reliable and user-friendly platform that has streamlined our logistics operations. The system is intuitive, allowing us to manage and track shipments with ease, which has significantly reduced the time spent on manual tasks. The integration with various couriers is seamless, making the process from order to dispatch smooth and efficient.

A standout aspect of our experience has been the exceptional support we’ve received, particularly from Arda. Arda has been brilliant throughout our journey with Despatch Cloud. His attention to detail, responsiveness, and willingness to go the extra mile to help us resolve any issues have made a huge difference. Arda’s professionalism and knowledge is truly impressive, and he has consistently provided us with valuable insights that have enhanced our use of the platform.

Overall, Despatch Cloud has not only improved our dispatch processes but also made working with logistics easier, thanks to their fantastic support team, especially Arda! Highly recommend it for anyone looking for a robust dispatch solution.

Lyndsey H.

Despatch Cloud has significantly improved our order processing! Kane was extremely thorough in understanding our business needs and the goals I wanted to achieve. He facilitated the integration with one of our Dangerous Goods Carriers, which has greatly accelerated our booking process.

A special mention to Arda, who handled our onboarding. His deep knowledge of the system and clear explanations made everything easy to grasp. He also implemented a custom integration, enabling us to track unpaid orders.

The aftercare support has been outstanding, and I highly recommend!

Well-deserved 5-stars!

Craig M.

1 month in & so far, Despatch Cloud is fantastic, very scalable & I'm already thinking what I can do with it in the future 🙂 Arda has been extremely helpful & very patient (without him I think I would have given up by now... we have a huge number of SKUs and a very intricate/complex group of systems). I would highly recommend Despatch Cloud.

InXpress C.

Arda has done a fantastic job of guiding us through our onboading process in a logical step-by-step process. He is knowledgeable, patient and persistent with the developers when needed to get everyting fine tuned.
Looking forward to growing our business with the Despatch Cloud platform.

Nick B. A.

Without the help of Arda I would have stayed with my existing provider, Only after I accidentally had a meeting with him did problems start to get fixed, was meant to have been live 1st December but due to the lack of support from other on boarders and sales team things moved a snail pace, once ARDA stepped in things started to move rapidly in the right direction. IF YOU SIGN UP MAKE SURE ARDA DOES THE ONBOARDING OUR YOU MAY BE LEFT FEELING LIKE A SITTING DUCK.

THIS FEEDBACK WOULD HAVE BEEN 1 STAR IF ARDA DID NOT HELP ME SET THE SYSTEM UP

Dylan M.

I have used Despatch Cloud for 4 years now, processing circa 25k orders per year from our Shopify store. The latest version of the system (V3) is pretty faultless, works well and does everything I need. Adam Rigsby provides top notch support, is always available for quick fixes and has helped streamline the system for us to make it more user friendly and save us a lot of time. He is a real credit to the company and I can honestly say gives the best support I have ever had out of any software provider. Would recommend.

Charlotte T.

Arda has been incredibly helpful during the whole onboarding process. He made it easy to implement and train staff on how to use the system. He went above and beyond to ensure a smooth transition from the previous system we used and gave great support when needed. Thank you Arda!

Simplest C.

The Despatch Cloud system has provided us with a great foundation to grow Oisoy across all platforms.

We have had a very positive experience with Despatch Cloud and have been fortunate enough to receive excellent support from Adam. We needed a solution to manage orders and inventory across multiple platforms and Despatch Cloud has managed to fulfil the majority of our requirements. Adam has been fantastic throughout and I have appreciated not only his support with the system but his experience and insights as to how to get things running smoothly for us as a business.