Greenlight Motors - Garage

Introduction to Greenlight Motors

Greenlight Motors stands as a notable automotive dealership situated in the heart of Great Harwood, United Kingdom, offering a comprehensive range of services catering to both customers seeking new vehicles and those in need of expert repair solutions. Located at Address: Park Rd, Great Harwood, Garage BB6 7RW, United Kingdom, the dealership provides a modern facility equipped to handle various customer requirements efficiently. Their primary specialty is acting as a Car Dealer, facilitating the purchase of new and used vehicles, though they also extend their expertise to include essential repair services. The facility is readily accessible, and further details regarding their operations can be obtained by contacting them at Phone: 1254789815 or visiting their official website greenlightmotors.co.uk.

Business Profile and Location

Nestled within the community of Great Harwood, Greenlight Motors occupies a strategic position on Park Road, specifically identified as Garage BB6 7RW in the United Kingdom. This location places them within a potentially accessible radius for residents and commuters in the Blackburn area and surrounding regions. The dealership's focus is clearly defined by its role as a Car Dealer, providing customers with a selection of vehicles for purchase. However, customer feedback frequently highlights an additional layer of service: their repair capabilities. This dual focus suggests a commitment to being a one-stop destination for vehicle acquisition and maintenance, offering convenience to customers who might otherwise need to liaise with separate service providers.

The professionalism and approachability of the staff are recurring themes in the overwhelmingly positive reviews, reinforcing the dealership's reputation for excellent customer service. The facility itself appears well-maintained and equipped to handle a variety of automotive needs, ensuring a comfortable and productive experience for clients visiting the premises. The contact information provided, including the telephone number and website, facilitates easy communication and further exploration of the services offered.

Services Offered

Greenlight Motors distinguishes itself beyond the typical car dealership model by emphasizing its repair capabilities. They explicitly mention providing repair services, which is a crucial aspect for vehicle owners seeking maintenance or addressing mechanical issues. This service range likely encompasses a broad spectrum of automotive repairs, from routine servicing to more complex diagnostics and fixes. The facility is also noted for its acceptance of various payment methods, including Debit cards, NFC mobile payments, and Credit cards, enhancing customer convenience and accessibility during transactions, whether buying a new car or paying for repairs.

Furthermore, the dealership's engagement with platforms like Google My Business indicates a proactive approach to customer interaction and feedback management. With a significant number of reviews (2209 according to Google My Business data) and an impressive average rating of 4.8/5, Greenlight Motors actively leverages customer feedback to maintain high service standards. This online presence serves as a vital tool for potential customers seeking transparency and real-world insights into the dealership's performance.

Customer Experience and Reputation

The online reputation of Greenlight Motors, as reflected in customer reviews, presents a largely positive picture, underscored by an average rating of 4.8/5 from a substantial number of customers (2209 reviews). This high score suggests a strong level of customer satisfaction across their operations. Reviews frequently commend the staff for their friendliness and their ability to make customers feel welcome, which significantly contributes to a positive dealership experience.

While the majority of feedback is favourable, some reviews do mention specific issues encountered by customers. For instance, one customer reported problems with a purchased vehicle, highlighting defects such as a missing bolt on the undertray and a non-functional front camera. This particular feedback, while concerning for that specific customer's experience, appears to be an isolated incident rather than a widespread complaint. The dealership's repair services are also occasionally referenced in relation to vehicle issues, suggesting they handle subsequent fixes competently. The overall tone of the majority of reviews remains overwhelmingly positive, reinforcing the dealership's strong customer service ethos and product quality.

Guidance for Potential Customers

For individuals seeking a Car Dealer or automotive repair services, Greenlight Motors presents itself as a viable option. Prospective customers interested in purchasing a vehicle, such as the popular Nissan Qashqai, should explore their inventory via the official website or by visiting the dealership directly. The facility's location in Great Harwood makes it accessible to a wide clientele.

When considering repair services, the dealership's acceptance of modern payment methods like Debit cards, NFC mobile payments, and Credit cards offers added convenience. The overwhelmingly positive customer feedback, particularly concerning staff friendliness, suggests that interactions at Greenlight Motors are likely to be professional and customer-focused. However, potential customers are always advised to conduct their own due diligence, perhaps by checking recent reviews for any specific concerns related to their particular needs or the vehicles they are considering. The high average rating (4.8/5) based on numerous reviews (2209) serves as a strong indicator of the dealership's consistent performance in meeting customer expectations.

Conclusion

Greenlight Motors operates successfully as a prominent dealer and repair provider in Great Harwood, United Kingdom. Their strategic location, diverse service offerings, and emphasis on customer-friendly interactions, as evidenced by high online ratings, position them favourably within the local automotive market. They cater effectively to the needs of customers seeking vehicle acquisition and expert automotive repairs, supported by modern payment options and a demonstrable commitment to customer satisfaction reflected in their extensive positive review record.

👍 Reviews of Greenlight Motors

William M.

5/5

Collected a grey Nissan Qashqai Tekna 1.5 DCI Diesel 2015 down in Blackburn a while back now. The guys at Greenlight Motors were a good laugh. Friendly and made you feel welcome. Only the issue I had which I still have is, I did not notice till I drove back up to Scotland! The front camera does not work? The undertray only had 2 bolts holding it in place! Apart from that, the car is great despite these issues. Still need to get the front camera sorted! Not only that, there is a cable that is loose and tucked behind the front grill. As I said. The car is still running great.

Jacob D.

2/5

I’ve not had the best experience with greenlight motors

I bought a beautiful BMW 420D and I can’t fault the car to be honest.

2 fellas in the office were completely fine, cant complain.

When I first bought the car, I asked the sales person adeel has the car had timing chain and water pump, he replied yes it has. I have had 0 proof or nothing.

Before I got the car they was always happy to talk and answer my calls, once I’ve acquired the car, there’s no answer, no call backs, ignorance.

Erik A.

5/5

Dealt wih Mo who sorted me finance really quick and efficiently. Chris the boss was friendly and welcoming and made the whole handover process really easy. Have recommended these guys to all my friends in London!! Thanks again

Shane W.

5/5

Ian helped me out with getting a car and finding a finance for me. He went above and beyond.

I had a few problems with the car as you get sometimes but was called up and explained what they do and how they do it. They were very professional and got it sorted out right away. Was just due to miss communication, but they were still very polite and I am very happy with the results. Highly recommend.

Lysha

5/5

Jack had been very communicative and informative, I have had this car for two weeks now and I love it, the only issue I did have after two weeks is sometimes the key would jam up for an odd reason but I do understand as it’s a second hand car it will have some issue but I am glad it’s not anything major. I love driving this car, it is my first car and I am obsessed about everything about it, Jack had persuaded me to go for for this 2021 Vauxhall Corsa as it was around the same price as the one I was originally going to go for which was a much older Vauxhall corsa, I am glad he had done so, I was so hesitant and anxious to go for this car at first but Jack was very supportive.

R

5/5

Saw these guys after being declined EVERYWHERE else. Managed to secure finance from them and picked my dream car. Shaz in the Finance team and Chris the manager were absolutely fantastic and made the 8 hour bus journey worth every minute! Driving back home a happy happy customer. Thanks again guys, I would highly recommend!! Don't sit back and dream.

Heather C.

5/5

Amazing company. Customer service is second to none. Collected me from the train station no bother. Jack took me out on a nervous test drive but he made me feel so at ease and was the absolute tonic I needed to move forward in buying this car. I can't thank all of you guys enough they're amazing. Highly recommend purchase at greenlight motors.

Dastan J.

5/5

I’m not one for reviews however I feel they deserve some feedback after my purchase of my new BMW x5. I noticed their adverts on social media and television regarding a finance application so I applied very easily was greeted over the telephone by harry my account finance manager he helped me through I placed a deposit and managed to secure my credit with a main stream lender. They had over 300 cars in store . They are an award winning dealership lovely professionalism . The car was superb I will also upload a photo of my new car purchase excellent condition no issues I highly recommend this award winning dealership to everybody . Thank you so much Greenlight Team collection centre .