Bonnie Dogs - Leatherhead

Bonnie Dogs: A Premier Pet Care Destination

Bonnie Dogs is a highly regarded establishment dedicated to providing exceptional care and services for pets in the Great Bookham area. Located at 19 Dorking Rd, Great Bookham, Leatherhead KT23 4PU, United Kingdom, the business operates as both a pet groomer and a comprehensive pet store. With a strong commitment to animal well-being and customer satisfaction, Bonnie Dogs has quickly become a trusted name within the community.

Location and Contact Information

The convenient location in Great Bookham allows for easy access for pet owners. Clients can reach Bonnie Dogs directly via telephone at 1372459670. For detailed information and to browse their extensive product range, visitors can explore their website at bonniedogs.co.uk. This online platform offers a glimpse into the services provided and allows for convenient scheduling.

Services Offered

Bonnie Dogs specializes in a diverse range of pet care services. The core offering revolves around professional pet grooming, catering to various breeds and coat types. They demonstrate a particular expertise in handling challenging breeds, as evidenced by positive customer feedback regarding their work with breeds like Huskies – a testament to their skilled team. Beyond grooming, the pet store component provides a selection of high-quality pet food, accessories, and supplies, ensuring pet owners have access to everything they need. The business clearly prioritizes creating a comfortable and enjoyable experience for the animals they serve.

Key Amenities and Accessibility

Bonnie Dogs has implemented several features to enhance the experience for both pets and their owners. The facility boasts a wheelchair-accessible car park, ensuring that individuals with mobility limitations can easily access the premises. Furthermore, a wheelchair-accessible entrance guarantees inclusivity. Customers can utilize debit cards, NFC mobile payments, and credit cards for seamless transactions. These conveniences reflect a dedication to providing a hassle-free service.

Customer Feedback and Reputation

The company has garnered a positive reputation within the local community, reflected in the 70 reviews available on Google My Business. The average customer opinion stands at a remarkable 4.7/5, indicating a consistently high level of satisfaction. The reviews highlight several key aspects of the Bonnie Dogs experience. Staff are consistently praised for their super friendly approach and deep understanding of animal behavior. Communication regarding appointment times is notably efficient, with clients appreciating the clarity and promptness of updates. The business fosters a relaxed and trusting environment, contributing to a positive experience for the animals.

Notable Observations

Many customers comment on the calming atmosphere and the skilled attention their pets receive. There is a clear emphasis on building a rapport with the animals, creating a sense of security and comfort. The experience described by one customer regarding a Husky particularly illustrates this point – the dog apparently found the environment so pleasant that it resisted leaving, suggesting a truly spa-like experience. While a subsequent walk encountered a troublesome puddle, it’s clear that Bonnie Dogs prioritizes the overall well-being of the pets under their care. The business demonstrates a commitment that extends beyond simple service provision, focusing on the holistic needs of each animal.

• Professional Grooming
• Wide Selection of Pet Supplies
• Friendly and Knowledgeable Staff
• Accessible Facilities
• Positive Customer Reviews

In conclusion, Bonnie Dogs presents itself as a reliable and compassionate provider of pet grooming and retail services. Their commitment to accessibility, customer satisfaction, and animal welfare makes them a valuable asset to the Great Bookham community. The combination of skilled professionals, a convenient location, and a welcoming atmosphere positions Bonnie Dogs as a top choice for pet owners seeking premium care for their beloved companions.

👍 Reviews of Bonnie Dogs

David V.

5/5

Huskies aren't the easiest of doggos to groom but the team did a great job and it was tough getting my boy to leave, I think he thought he was at a spa.

Staff are super friendly, really know their dogs and we're great at communicating pick up times

See picture of one clean and happy doggo. Shame it only lasted a day before a bug puddle was discovered on a walk through Norbury!

Kelly H.

5/5

Fantastic groomer who puts our dog first. She always does her best to keep his schnauzer look even though he is a nightmare for tangles in his beard. Sprocket loves to visit and they are always happy to see him. Highly recommended.

Tracey G.

5/5

Bonnie dogs is one of the best groomers, lovely staff, my dog loves going there, would highly recommend. My dog can be a bit of a pickle but they never mind. He always looks and smells wonderful when I pick him up. 5 star all the way.

David B.

5/5

Absolutely delightful and caring staff, our little dog Harvey loves going.

Steve C.

5/5

Very friendly staff
My cockapoo did not like having a groom before we tried Bonnie Dogs but the girls here were brilliant with him and gave him the time to get used to them now he is OK with going for a haircut
Would definitely recommend to all dog owners

Margaret A.

5/5

I am so pleased I used this groomers. They are so good, professionally, caring and friendly. They have done an excellent job on my dog. We will definitely returning when he next needs to be groomed. Thank you.

Steve H.

4/5

They do a good job on my Cockerpoo, cutting just as we want it. Reasonable price, and let me take him back every 2 weeks for nail trim incl in the price. Very friendly.

Gill C.

5/5

The staff at Bonnie Dogs have been so patient and caring with my rescue dog. Nothing has been too much trouble. She was de-shed yesterday and we will be back for more as she gets used to it. First class.