Co-op Food - North Weald - High Road - Epping

Co-op Food – North Weald – High Road represents a valuable convenience store option for residents and travelers in the North Weald Bassett area of Essex. Situated at 56 High Rd, North Weald Bassett, Epping CM16 6BY, United Kingdom, the store operates under the established Co-op brand, known for its commitment to community engagement and quality products. Contacting the store is straightforward through their phone number: 1992522257, with a comprehensive online presence accessible via their website: coop.co.uk. This website allows for easy store location, operating hours, and product information.

Store Characteristics and Services

Co-op Food – North Weald specializes in providing a range of everyday essentials and convenience items. It’s designed to be a readily accessible resource for local shoppers. The store’s specialties are centered around convenience, reflecting the needs of a busy community. Customers can anticipate finding a selection of fresh produce, pantry staples, groceries, and household goods. Furthermore, the store offers a variety of services to enhance the shopping experience, including delivery options, catering to those unable to visit in person. In-store shopping is, of course, a primary service, with a focus on providing a welcoming and efficient environment. On-site services extend to offering prepared foods, allowing customers to grab a quick and convenient meal or snack. The store also prides itself on its responsiveness, offering same-day delivery for added convenience. Accessibility is a key consideration, as evidenced by the presence of a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring inclusivity for all patrons.

Product Range and Additional Offerings

The store’s inventory encompasses a diverse selection of products to meet varied customer needs. Customers can expect to find a wide range of prepared foods, ready-to-eat meals, and snacks. A consistent supply of batteries is regularly maintained, addressing common household requirements. Digital payment methods are fully supported, with acceptance of credit cards, debit cards, and NFC mobile payments, streamlining the checkout process. The store’s location makes it a popular destination for a quick visit, catering to those with limited time.

Customer Feedback and Reputation

Co-op Food – North Weald enjoys a generally positive reputation within the local community, as reflected in its 39 reviews on Google My Business. The average opinion is 3.8/5, demonstrating a high level of customer satisfaction. Initial feedback indicates a strong appreciation for the store’s friendly and helpful staff, with one customer particularly highlighting the welcoming nature of the male employees. The availability of organic whole milk was a significant positive mentioned by a first-time visitor, showcasing the store’s commitment to offering healthier options. The ease of parking directly outside the store was also noted as a significant benefit. The store’s proximity and convenient services contribute to its appeal. The emphasis on customer service seems to be a recurring theme in the feedback, with many reviewers praising the staff's attentiveness and willingness to assist. It is clear that the store is working toward building a strong community presence.

While the average rating is positive, there is always room for improvement, and ongoing efforts are likely being made to address any concerns raised by customers. The combination of convenience, product selection, and customer service appears to be driving customer loyalty and bringing in new shoppers. The store’s continued success will depend on its ability to maintain these strengths and adapt to evolving customer expectations. The accessible facilities further enhance its appeal to a broad range of customers.

👍 Reviews of Co-op Food - North Weald - High Road

Anita M.

5/5

Stopped here for the first time as I needed milk on the way home. Was very pleased to find organic whole milk. The reason I wanted to write a review was because the 2 male staff in the shop today were very friendly, welcoming and helpful. I was lucky enough to park right outside. Will try to use this shop more often.

Becky G.

5/5

I visited here today after 5 weeks due to illness so needed alot of shopping - the assistant manager hazel went above and beyond to help me, packed all my shopping and took all of it to the car and loaded it as well - i can not sing hazels praises enough. Ive shopped here for years and all the staff are so helpful i always feel valued

Pj O. B.

2/5

This place is truly awful. The place is cramped expensive and the few staff are less than helpful if you can find one in the first place. There is always a Q waiting to be served. Parking is extremely limited and almost impossible at peak times.

Dave B.

1/5

Always different staff working. Always more stacking shelves than serving which causes the car park to overfill. Also several times I've bought drinks to realise they are opened more than once. Also very poor choice of items don't we deserve a decent shop in this village?

Pauline M.

5/5

On Sunday 10 Sept I popped in to buy 2 Classic magnums. The lady on the till went above and beyond and whizzed off to get me "a much better deal". She returned with a pack of 3 magnums for almost half the price of 2 singles. However, I stupidly declined and paid £4.80 for the singles as there were only 2 of us and I don't like wasting stuff. Mistake, as I could have given the 3rd to someone in the queue. I want to praise the cashier for being so helpful and going to such effort, a rare thing these days.

Face E.

1/5

Bought some donuts from here. Opened to eat one in the car while leaving and it was rock hard. I could literally knock on it. Took them back and was told by the guy there that I wouldn't be given a refund because ‘thats how donuts go’. So I told him to keep them.

Fiona

1/5

Bought a Tropicana orange juice from here, got home to find it had been opened no internal security plug and it was 3/4 full. This doesn’t surprise me as store doesn’t seem well managed. I will return and I hope they refund or replace without aggro, disgusting the staff need be vigilant

Jane G.

1/5

Insulting service. Waited in cold to pay for newspaper 20/3 at 8:35am. she opened the door to me, I put my newspaper on the counter and she told me there was a queue. There was no queue, only 1 man who had come around the corner after I put my paper down. She served him first. I have never been more insulted in my life. Disgusting and embarrassing. Will never shop there again unless I am desperate.