The Range, Pitsea - Basildon

For individuals seeking a comprehensive shopping destination offering a diverse range of products and services, The Range in Pitsea provides an exceptional experience. Located at Northlands Pavement, Pitsea, Basildon SS13 3DU, United Kingdom, this establishment has become a local favorite and a significant retail presence within the region. Contact can be made directly via Phone: 1268550469, or through their informative website at therange.co.uk.

Overview of The Range, Pitsea

The Range, Pitsea, is more than just a store; it's a multifaceted retail hub designed to cater to a wide array of consumer needs. Originally established as a discount retailer, it has evolved considerably, now encompassing a vast selection of goods under one roof. Its success stems from a strategic approach to offering competitive pricing alongside a consistently expanding product range. The store’s layout is carefully designed to encourage exploration, making it easy for customers to discover new items and brands. The Home goods store aspect is particularly prominent, featuring everything from kitchenware and bedding to decorative items and organizational solutions.

Specialties and Product Categories

The store’s diverse offerings are truly remarkable. Here’s a breakdown of the key categories available at The Range, Pitsea:

• Home goods store: A wide selection of furniture, cushions, throws, rugs, and decorative accessories.
• Art supply store: Providing a comprehensive range of art materials, including paints, brushes, paper, and canvases.
• Department store: Offering clothing, shoes, and accessories for men, women, and children.
• Furniture store: Featuring a substantial collection of sofas, chairs, beds, and dining sets.
• Garden center: Supplying gardening tools, plants, and outdoor furniture to enhance outdoor spaces.
• Home improvement store: Providing tools, hardware, and materials for DIY projects.
• Lighting store: Featuring a variety of lamps, chandeliers, and lighting fixtures for every room.
• Pet supply store: Offering a range of pet food, toys, and accessories.
• Rug store: Specializing in a vast selection of rugs in various styles, materials, and sizes.
• Toy store: Providing a selection of toys for children of all ages.

This extensive selection positions The Range, Pitsea, as a convenient one-stop shop for many household needs.

Location and Accessibility

The strategic location of The Range, Pitsea, contributes significantly to its popularity. Situated on Northlands Pavement, it benefits from high visibility and easy access for shoppers. The store’s address is Northlands Pavement, Pitsea, Basildon SS13 3DU, United Kingdom. It’s easily accessible by car, with ample parking available, including a wheelchair-accessible car park ensuring inclusivity. Furthermore, the store offers a wheelchair-accessible entrance, prioritizing ease of access for all customers. For those preferring public transport, the location is well-served by local bus routes. A quick visit is easily achievable, making it an ideal destination for spontaneous shopping trips.

Customer Service and Amenities

The Range, Pitsea, prides itself on providing exceptional customer service. A significant number of positive reviews highlight the helpfulness and friendliness of the staff. Beyond the core shopping experience, the store offers several additional amenities to enhance customer convenience. Delivery options are available, allowing customers to have their purchases brought directly to their homes. In-store pick-up is also offered for online orders, providing flexibility and convenience.

On-site services, while potentially limited and requiring confirmation at the time of visit, often include services such as gift wrapping and assistance with product selection. The store also offers same-day delivery for eligible orders, catering to urgent needs. The store accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring that customers can pay in a way that suits their preferences. A detailed list of accepted payment methods should be confirmed on the store's website or by contacting them directly. It’s worth noting that the store is equipped with batteries for sale, a convenient addition for customers needing replacements.

Customer Feedback and Reputation

The Range, Pitsea, has garnered a strong reputation amongst its customers, evidenced by the impressive 4.2/5 average opinion on Google My Business. As of today, the store boasts a remarkable 4359 reviews on this platform, providing a wealth of insights into customer experiences. These reviews consistently praise the store’s wide selection, competitive prices, and friendly staff. However, some reviews mention occasional issues with stock availability or long queues during peak periods. Despite these minor criticisms, the overwhelming sentiment is positive, indicating a high level of customer satisfaction. The store actively monitors and responds to customer feedback, demonstrating a commitment to continuous improvement.

In conclusion, The Range, Pitsea, is a well-established and popular retail destination that offers a vast selection of goods and services. Its convenient location, accessible facilities, and positive customer feedback make it a worthwhile destination for shoppers in the Basildon area.

👍 Reviews of The Range, Pitsea

Anne R.

1/5

My son dropped my bank card in the store. Mark who thinks he's in charge refused to give it back. They called me while I'm recovering in hospital. And expected me to come down and collect it. I explained the situation gave Mark the name on the card and last 4 digits and would still not return card. Offered to send over my driving licence and face time him. He still refused. My family now have no money until my new card arrives. Mark even said there was no-one in charge in the store which again is disgusting. We called head office ourselves as he refused point blank to help. And it was confirmed by them that we could have been given it and all he said about being noone higher was lies. Mark needs to learn how to deal with customers. This is all I needed today after just having surgery. 20 minutes of the same quotes being said by him. How would I know the name on card and account number. PLEASE SORT THIS OUT.UNACCEPTABLE TREATMENT

John P.

3/5

Just been to the restaurant for a light breakfast.
Grabbed 2 tea spoons
2 knives
1 of each was dirty the knives having what looks like yesterday's egg on it, the teaspoon also grubby.

The staff looked fed up, the service was possibly the slowest I've ever experienced.

Absolutely dreadful

Tracie A.

5/5

Heard you can now take your dog in the Range! I would have spend much more time and money tbh in there of I had know earlier /Christmas as I was conscious of time because of leaving my dog alone for long periods like many people ..Now, I will take my best friend and buy all my bits at this shop, and boy do I spend! Lol.. please advertise this more about being dog friendly!

John S.

5/5

Just visited The Range store at Pitsea, what a good shop. They have such a huge selection of items from furniture to garden equipment with everything else in between. You can't compare it with shops like John Lewis or Debenhams, it's more in competition with Wilkinsons and Savers for cosmetics but it's all there in one place under one roof. There is a huge car park to the front of the building and if you're hungry halfway through your shop, there is a cafe in there for a bite to eat. For most general household items this is an ideal place and well worth a visit. Please see my pictures which show just some of the departments in this shop. Thanks for reading 👍😀

Update;
Just been back to The Range Pitsea and found that Iceland (the frozen food people) have rented out a small area of The Range store. There is a good selection of frozen food and adds to "the everything under one roof style of shopping." 👍

Nik

1/5

Manager and staff are clueless about products..
Had an item showing as a different SKU compared to online and so price was more in store..and when i typed the SKU in their website it shows a different item.. staff said its the same.. when it is clearly a different colour and the features are different!! All because it has the same name? They said they cant price match.. it’s not even price matching, it PRICE CORRECTING! Would not recommend this store.

Pauline D.

1/5

Indifferent "service" in soft furnishings. Received a curt" Yes"? in response to polite greeting, and it didn't get any better. They were out of stock of the size I wanted, but, the unhelpful attitude and tone of voice makes me not want to go back to this branch.

michele M.

4/5

I went to check out their christmas decorations, and they had a lovely selection. I was in my electric wheelchair and found the aisles a little on the small side. I had to check that it was empty before entering, making it inconvenient for myself and others. Another problem was pricing. Nothing had a price ticket and you had to rely on things being in the correct place to get the right price. The other problem was lack of stock for some of the larger display items. I would shop their again as they do have a great selection, but the experience isn't so good

Lucian B.

1/5

Good social distance measure on place !
A lot to choose for your decorations at home!
Good parking... Easy access...
Thanks The Range!

Update :19/04/22
I bought on Saturday a ratan garden set!
I payed £400 for been BRAND NEW and I collect a refunded one... damaged !!!
I wasted my money and time for rabbish product & customer service !
My advice : AVOID RANGE !