Willow & Fox - Maldon

Introduction to Willow & Fox

Willow & Fox is a highly regarded clothing store located in Maldon, Essex. Situated at 30 High St, Maldon CM9 5PJ, United Kingdom, this establishment has quickly gained a reputation for providing a welcoming shopping experience and a diverse selection of apparel to suit a wide range of tastes and body types. The company’s commitment to customer satisfaction is evident in its numerous positive reviews and accessible services, making it a popular choice for local shoppers and those seeking a reliable high street retailer.

Location and Contact Information

Willow & Fox’s physical address is 30 High St, Maldon CM9 5PJ. For those wishing to contact the store directly, the telephone number is 7926083309. A comprehensive website, willowandfox.co.uk, provides detailed information about the store’s offerings, including current promotions and new arrivals. This online platform also facilitates convenient browsing and potentially online ordering, although in-store shopping remains a central element of the Willow & Fox experience.

Specialties and Services

The primary specialty of Willow & Fox is, as its name suggests, the retail of clothing. They cater to a broad audience, focusing on providing a versatile selection that appeals to various styles and sizes. The store prides itself on accommodating different body shapes and sizes, ensuring customers can always find something that fits and flatters. Beyond simply selling clothing, Willow & Fox offers a range of services designed to enhance the customer journey. These include delivery options, allowing customers to receive their purchases at home, in-store pickup for those who prefer a quicker solution, and the convenience of in-store shopping itself. Furthermore, they provide onsite services, likely encompassing assistance with sizing and styling, and support the modern customer with same-day delivery, wheelchair accessible entrance, quick visit options, and multiple payment methods including credit cards, debit cards, and NFC mobile payments.

Customer Feedback & Reputation

Willow & Fox boasts an impressive average opinion of 5/5 based on 15 reviews on Google My Business. This overwhelmingly positive feedback suggests a consistently positive customer experience. Customers frequently highlight the store’s welcoming atmosphere and the helpfulness of staff, with particular mention of Jess, who is described as providing valuable assistance throughout the shopping process. A recurring theme in the reviews is the store’s commitment to inclusivity, with many customers praising the diverse range of sizes available and the ability to find flattering garments regardless of body type. The selection itself is frequently commended, with shoppers describing it as ‘great’ and ‘varied’. Specifically, one customer noted the exceptionally positive experience with a ‘cobalt blue knitted dress’, which they considered to be their “all-time favourite”. The overall sentiment strongly suggests that Willow & Fox prioritizes customer satisfaction and strives to create a memorable and enjoyable shopping experience. The store seems to have cultivated a loyal customer base through its dedication to quality products, attentive service, and a comfortable, inviting environment.

Key Features & Benefits

Here's a breakdown of the key features and benefits offered by Willow & Fox:

• Diverse Clothing Selection: Caters to a wide range of styles and sizes.
• Inclusive Sizing: Offers a broad range of sizes to suit various body types.
• Convenient Services: Provides delivery, in-store pickup, and same-day delivery options.
• Accessible Location: Features a wheelchair accessible entrance.
• Multiple Payment Methods: Accepts credit cards, debit cards, and NFC mobile payments.
• Welcoming Atmosphere: Known for a friendly and helpful staff, exemplified by personnel like Jess.

In conclusion, Willow & Fox presents itself as a modern and customer-focused clothing store, strategically located in Maldon and dedicated to providing a positive and accessible shopping experience. Its commitment to inclusivity, combined with its convenient services and overwhelmingly positive customer feedback, positions it as a valuable asset to the local high street community.

👍 Reviews of Willow & Fox

Jasmin A.

5/5

I love shopping at Willow and Fox.
I have bought a few clothing items from there, the cobalt blue knitted dress was my all time favourite!

Great selection of clothes, various size ranges to fit and suit every body, leaving customers happy every time.

Always a welcoming environment with Jess, she helps you through each step if necessary.

Will always be one of my favourite high street shops - thank you for making it such a wonderful experience.

Laura H.

5/5

Willow and Fox is an absolutely wonderful shop beautiful window display full of lots of items that you will want to purchase. On entering the shop your eyes will wander like a little magpie at all of the lovely items within. Jess the owner and all of her staff are very welcoming, friendly and helpful you feel,as though you have know them forever which also adds to the wonderful charm and experience. I would recommend a visit to Willow & Fox on your visit to Maldon High Street Essex
I myself have purchased many items for myself and for others, as gifts, they will be beautifully wrapped and bagged at no extra cost to you absolute win win ❤️ 😊

sxllyxmx

5/5

Willow and fox is a lovely small business owned by Jess who is always very welcoming! It’s my goto when needing gifts to buy friends and family as well as a treat for myself! There is something for everyone and very reasonably priced! Support local and support small when you can! I’ll always be back 😍

Kirsten D.

5/5

I love Willow and Fox. I always see something I like, either for myself or As a gift for someone. The stock changes regularly making it exciting to look round. The staff are very helpful .

Anna H.

5/5

Friendly owner and a lovely selection of clothes and gifts - a lovely asset to the high street!

E A.

5/5

After months of being too sidetracked to step foot into this beautiful shop, i can finally say that the window display is just the beginning. So many things to browse and something for everyone, not to mention the wonderful soul behind the counter who welcomed me with a smile and a little chatter. Tapping my card at the counter will definitely become a regular thing. Perfect little seaside town shop

Sharon C.

5/5

I ordered a bobble hat and some welly socks. The order arrived quickly, beautifully packaged and the quality of the goods is amazing. The bobble hat is so soft but also thick and warm with a fleecey lining. The socks are a present so were gift wrapped for me. Perfect. Placing my next order now. Thank you Willow & Fox

Dani G.

5/5

Beautiful little shop on the high street
Great for gifts and fashion